SUMA CHITTURI

216-***-****/acxi2u@r.postjobfree.com

SUMMARY

Over 9 + years of professional IT experience in Software Development and Quality Assurance testing in finance and insurance sectors. Worked with client/servers, GUI and Web based applications using manual and automated testing and used tools like Mercury Interactive Tools (Win Runner, Test Director, QTP and ALM Quality center).

Proficient in managing, implementing and writing test strategies, test plans,Test Sceanrios, Test cases, I have extensive experience in black box testing.

Proficient in functional, negative, regression, system integration (SIT), acceptance (UAT), security and browser compatibility.

Good experience in understanding and working with Software Development Life cycle (SDLC) and QA life cycle. Expertise in QA strategies based on Waterfall and Agile Methodologies.

Extensively involved in Integration, Functionality, System, User Interface, Database and Regression testing for Web, client server and mobile applications.

Clear understanding of Business Rules (BRD, SRS, and FRD) Documents with ability to work independently and as part of team.

Well versed with the onshore/offshore models.

Work as an active team member defect status and tracking and team coordination.

Experience in the use of Mercury Test Director and Quality center/ALM for test data creation and management.

Experience on Mercury products such as Win runner, and Quick Test Professional for functional and regression automation.

Experience in analysis, design, coding and testing of systems using .Net and JAVA.

Experience on database testing by using SQL DML statements. Tested batch jobs loading and generated the ETL files.

Adept at problem resolutions and resolving issues with developers.

Excellent written and verbal communication skills.

EDUCATION

Bachelor of Electronics Engineering, SHIVAJI University, Warnanagar,India

CERTIFICATION

International Software Testing Qualifications Board (ISTQB)

Certified Scrum Master

SKILLS

Functional Agile, Water Fall S/W development life cycle methodologies.

Requirements definition, functional specifications and gap analysis.

Implementing projects end to end testing and user acceptance testing.

Technology Databases Oracle, SQL Server, DB2.

Database Tools Quest Toad, Squirrel, SQL Developer

Testing Tools QTP 8.0/8.2, Win runner 8.2 / 7.5/ 7.2, Selenium

Defect tracking tools Mercury Test Director 8.0, 7.6, Quality center, ALM 12.20 .

Programming Languages .Net, PL/SQL.

Operating Systems MS-DOS, Windows NT, Windows95/98/2000/XP, UNIX

Scripting languages JavaScript, HTML, XML, DHTML, VBScript

Web Browsers Internet Explorer, Safari, Mozilla Firefox, Chrome.

EXPERIENCE

Feb ’16 – Till Date QA Lead, Fidelity Investments, Boston, MA

Fidelity offers Managed accounts all over the business units in retail Organization PAS-P and in workplace it’s PAS-W. Investors hire a Managed account provider to take all of their assets and professionally manage it so that they can sign up for the service and know it’s going to be managed by investment professional on ongoing basis. Fidelity does not have offering for independent financial institution market. Fidelity never offered Managed account service externally, it’s always was part of Fidelity core offering. Fidelity PAS_IRK is originated with the desire to help participants meet the retirement goals by offering Managed account services integrated in IRK (Relius, Schwabs etc…) core solution.

The Fees and Billing Engine (FBE) will be a standalone fee engine that aims to support the fees and billing processes for PAS-IRK product, it will be adaptable to other managed accounts of the future. FBE major offering is calculation of Net advisory fees in addition to billing process and supporting downstream process performance calculations, invoicing, pricing analysis, fee tolerance validation, and reporting.

Defined QA process for the QA Deliverables.

Participate in User Stories Grooming sessions.

Analyzing the User Stories Project following Agile (Scrum) methodology.

Preparation of Test Scenario’s.

Preparation of Test data Synthetically following business rules for critical Business Scenario’s to mimic the actual feeds.

Manually calculate the expected the result for different Business conditions.

Compare the expected result with actual results using comparison tool.

Check-in the test data in GIT using source tree.

Jenkins FTP/ Secured copy from GIT repository (Source Control respository) csv file to unix server.

Load Test Data (CSV) into database using ETL’s.

Validate the Test Data load.

Review Test Scenario’s with delivery team.

Managing and reviewing the deliverables of the QA team.

Test conditions documents and one-liner test cases for the Agile (Scrum) based projects.

Test Plan Preparation.

Involvement in the Sprint Planning, User Story Sizing meeting and Sprint Retrospection meetings.

Driving and involving in the Daily Scrum Meetings to discuss about the day to day accomplishments, plan for the next day and the impediments.

Capacity Planning and workload management of the team.

Functional and regression testing of the application in different Sprints.

Execution of test cases in ALM Quality Center.

Defect Reporting and tracking using ALM (12.20). Driving the Defect Triage Meetings.

Preparation of the Sprint Summary Reports.

Database Testing (SQL joins, row count, file comparison)

ETL testing and Batch job testing.

UAT testing.

Environment: GIT, Jenkins, Source tree, Control M, Unix, Beyond Compare 4, Oracle, Winscp, ALM, Jenkins, Jira(Atlassian), SQL server.

Aug ’13 – Dec ’ 2015 QA Lead, Provenir, Parsippany, NJ

Prism provides dashboard views based on each user’s role within a transaction. Relationship managers are provided with a view where they are able to see the current status of all their outstanding customer requests, while users responsible for executing daily tasks are provided with tailored queues. Supervisors can manage the business with customized views such as transactions awaiting final approval or those that are in danger of missing client SLAs. Prism allows the management of individual and business relationships to identify common stakeholders across organizations.

Involvement in the Sprint Planning, User Story Sizing meeting and Sprint Retrospection meetings.

Involving in the Daily Scrum Meetings to discuss about the day to day accomplishments, plan for the next day and the impediments.

Capacity Planning and workload management of the team.

Managing and reviewing the deliverables of the QA offshore team.

Compatibility testing of the Java based web applications in different OS platforms and web browsers.

User Interface Testing (UI validation).

Analyzing the User Stories for projects following Agile (Scrum) methodology.

Preparation of the test conditions documents and one-liner test cases for the Agile (Scrum) based projects.

Review Test Conditions developed by offshore.

Automated Regression test cases using Selenium.

Test Strategy preparation.

Functional and regression testing of the application in different Sprints.

Execution of test cases in Quality Center.

Defect Reporting and tracking using Jira. Driving the Defect Triage Meetings.

Monitor compatibility testing in different Web browsers.

Preparation of the Sprint Summary Reports.

Interacting with offshore co-coordinator to clarify the business requirements and discuss about the QA issues.

Database Testing (SQL joins, row count, file comparison)

Interact with client to understand business requirements.

Support UAT Testing.

Environment: Windows 7, Java, oracle, Winscp, Snipping tool, Google chrome, ALM (Quality Center ), Firefox, IE, Selenium, Jenkins, Jira(Atlassian), Zephyr and Rally.

Apr ’11 – Mar ‘13 QA Lead, John Hancock Financial Network, Boston, MA

JHFN uses a wide array of different applications to support the network of different agencies working under John Hancock. Based on varying business needs, the applications undergo enhancements and changes multiple times each year. Hence, a dedicated QA team was required for the functional, non-functional and regression testing of the applications followed by each enhancement.

JHFN QA team of Cognizant works as the extension of the IT team of the John Hancock Financial Network division based in Boston, USA. The responsibilities of the team include System, Regression, Performance and Browser Compatibility testing of the various applications in JHFN.

Understands the business requirements and different Java and .Net applications from the Use Cases, Business Requirement Documents and the UI prototypes shared by the client.

Test estimation of different projects following agile methodology and work requests.

Test Plan and Test Strategy preparation.

Conduct Smoke and Functional testing.

Review the test scenarios from the requirement documents.

Upload the requirements and reviewed the test cases in Quality Center.

Defect reporting and tracking.

Monitor compatibility testing in different Web browsers.

Execution of the Web Services test cases using Soap UI tool.

Review and prepared the test summary report.

Test Summary Report preparation.

Interact with the clients or offshore co-coordinators for clarifying the business requirements of different projects.

Project management related activities like daily effort tracking of different resources, weekly and monthly metrics reporting etc.

Lead a team of eight offshore and one onsite.

Environment: Quality Center, Java, .Net, Rally, Oracle 9i, 10g.,Windows XP/IE 9, Mozilla Firefox, Soap UI, Mobile devices: IPhone and IPad

Sept ’09 - Apr ’11 QA Tester, First Data, Atlanta, GA

Clients Merchant Services loyalty solution is the electronic and rewards network that offers merchants a system that allows the consumers to accumulate rewards in real-time based on point-of-sale transactions. Loyalty programs are structured marketing efforts that reward and therefore encourages loyal buying behaviors, behaviors which is potentially a benefit to the firm. The client’s loyalty solution consists of five applications:

The Marketing Toolkit application, the means by which the marketers created promotions.

The Customer Support application, the means by which the Customer Support Representatives (CSRs) provided customer service to members and merchants.

The Administration application, the means by which the System Administrators set up and maintained clients, client organizations, users, user groups and cards.

The Merchant Toolkit application, the means by which the merchants customized available promotions.

The Reports applications, the means by which management generated Store, Transactions and member and ITA reports.

In addition to the four applications described above, the Member Website, Web portal provided by distributed access to information, allowed the members to perform certain account inquiries and maintenance functions without involving a CSR.

Analyze the client requirements.

Prepare the test data and test cases.

Execute the test cases.

Conduct ETL testing.

Conduct testing of different processes.

Involvement in different levels of testing i.e., Integration Testing, Regression Testing, System Testing and Acceptance Testing.

Install and run new Batch Jobs.

Verify and execution of incremental delta scripts on QA and certification environments.

Update master scripts.

Conduct the build process and deployed the build on UNIX boxes.

Prepare timeline for testing team.

Work with business analysts and developers to resolve issues.

Lead the team of three members two offshore and one onsite.

Help businesses and developers in understanding the existing product behavior.

Conduct the triage meeting.

Mobile testing of the Web Applications using iPhone and iPad devices.

Interact with clients and project managers to address the team requirements.

Environment: Oracle 9i, 10g., Apache, JBoss, Windows 2000/IE 6.0, Windows XP/IE 7.0, Mozilla Firefox, Putty, Tortoise SVN, Eclipse, Squirrel, Configuration management Tool, Test API, Test Xml, Credit card generator, Billing code, TPS load.

Mar ‘08 – Aug ’09 QA Tester, State Farm, Bloomington, IL

Managed the agent team member information(R14264) developed by using agile (Scrum) Methodology will provided the ability to create, modify/terminate, delete and view additional information about an agent team member using the SAMS Web user interface. R14264 enables data entry by the ASR and Canada Agency Resources using the SAMS Web user interface to manage the agent team member information. In addition to the information already captured in AIMS today, the data maintained for the agent team members would be expanded to include additional information such as residence contact information and preferred names as well as other data defined by the project. R14264 will also implement the management of associations between non-agent sales associate roles (For example: agent team members, agency interns, agency field consultants, policy servicing office employees, clients office associates) and one or more agents or offices.

Analyze the requirements from the client.

Participate in preparing the test plans.

Prepare test scenarios(system, integration and UAT)

Prepare test cases for module, integration, UAT and system testing.

Prepare the test data’s for the test cases.

Prepare test environments to execute the test cases.

Review the test cases prepared by the other team members.

Execute the test cases.

Defect tracking.

Give mandatory information of a defect to developers in order to fix it.

Prepare test summary reports.

Prepare the lesson learned documents from the previous project testing experience.

Prepare the suggestion documents to improve the quality of the application.

Communicate with the test manager.

Interact and work closely with the four offshore team members.

Conduct the review meetings within the teams

Conduct various management activities by analyzing and verifying test results, providing status reports.

Work with the business analysts and developers to resolve the issues.

Conduct Risk Based Testing.

Environment: Web Sphere application Server, Db2, IE 6.0/7.0, Lotus Notes, Share Point.

Feb ‘06 – Dec ’07 QA Tester, IBM, Sunnyvale, CA

The Quick Pricer is a tool used to carry out price estimations for new IBM service suite pre-pay, annual or quarterly payment contracts. This tool is used for calculating estimates for new, maintenance only, service suite contracts and maintenance service suites. The price estimates generated by this tool are for information and guidance only. The estimates are based on the following factors; machine details (type, model and features), warranty end dates, installation dates, contract start and end dates and type of cover. Any changes to these factors may alter the overall estimates.

Analyze the Business requirements and the site specifications

Black box testing.

Generating automation scripts as per requirement.

Create and maintain manual Test cases, Test plans and Test Matrices using Test Director.

Enhance and modify the scripts according to the test case scenarios.

Verify the database using SQL queries.

Use Test Director for Report generation and Bug tracking.

Use QTP for Running Automation Scripts for the Regression Testing.

Interact and work closely with the offshore team of 2 members.

Environment: Windows NT, ASP.NET, XML, IIS 6.0, Test Director, QTP, SQL Server 2000.

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