JONATHAN L. ALLOTEY, B. A.
*** ******** *** **** ***********, PA 18301.
Tel: 570-***-****
Email: acxi2q@r.postjobfree.com
PROFILE
* ***** ** ******* **** in working in behavioral health with Salisbury Behavioral Health and Crossroads Community Services. 2 years as
Results Include:
Utilized experience in working with insurance to link 10 plus clients to health care networks that provided for their physical and mental health needs.
Created monthly financial budget projection sheets for 8 clients on caseloads. Currently 5 clients now independently balance their own checkbooks independently.
Initiated during the spring, summer, and autumn months an outdoor socialization group encouraged and promoted physical and mental wellness in nature.
Promoting growth of case management program via meeting with providers in the area; educating them on the criteria one would have to meet the requirements for case management services.
EDUCATION
East Stroudsburg University of Pennsylvania
Graduated July 2009
Major: B.A. in Political Science
Emphasis: U.S. Civil Bureaucracy, U.S. Legislative Process
Relevant courses: American Government, Administrative Law, Courts and Judicial Process, State and Local Government, Regional Middle Eastern Politics.
CERTIFICATION
CPR/First Aid Training
AED Certification
Proficient in all Microsoft Office Applications.
EXPERIENCE
BLENDED CASE MANAGER
CROSSROADS COMMUNITY SERVICES; EAST STROUDSBURG, PA
2015-2016
Clients advocate in matters of linking individuals to appropriate mental health, physical health, and community wellness resources.
Successfully created an environment of greater autonomy and independence. Working with individuals and understand and have them actively participate with learning and operating their own medical equipment; such as electronic insulin pumps.
Linked three clients to vocational and employment opportunities within the Monroe County, Pennsylvania and beyond in 2015.
SOCIAL MEDIA ADMINISTRATOR
SPORTNG DEBATE, INC; CLIFTON, NJ
2013-2015
Optimized social media platforms such as Facebook, Twitter, and Instagram as an integral vehicle to connect with fans during live podcasts.
Executed fan giveaway promotions and assisted with creating events for fans via Facebook, Twitter, and Instagram social media platforms.
Collected podcast audience listener demographic data as a reference for present and future marketing campaigns.
BLENDED CASE MANAGER
SALISBURY BEHAVIORAL HEALTH; EAST STROUDSBURG, PA
2011-2015
Respected and proven advocate in the community for clients facing pending homelessness in Monroe County, PA. Linked two clients in 2013 to their own apartments with the assistance of county housing authority.
Constructed with clients itemized weekly budgets for clients to track their expenses. Three clients on caseload were able to save money in individual saving accounts.
Created socialization and wellness initiative for clients to participate in which clients were educated on benefits of specific fruits and vegetables and positives of fresh and air and staying active.
CUSTOMER SERVICE AGENT
CIGNA HEALTHCARE INC; MOOSIC, PA
2010-2011
Received and handled inbound calls from customers and health care providers. Educated customers regarding individual health plan eligibility and coverage dates.
Educated customers and providers on new laws regarding HealthCare Reform Act
Provided customers with accurate and prompt answers to individual queries.
CONSUMER SERVICE REPRESENTATIVE
SPORTCRAFT LTD; BUDD LAKE, NJ
2009-2010
Provided customers with relevant information regarding retail purchasing and specification of Sportcraft products.
Created Excel spreadsheets for product parts inventory.
Researched issues that may not be specified in manuals or and website and submit to product manager for modification.
Tracked inventory item delivery with various distributors in the continental U.S.A. and Canada.
STATE SENATE STAFF INTERN
OFFICE OF STATE SENATOR LISA M. BOSCOLA; BETHLEHEM, PA
2008
Educated constituents on government services, and access to community services.
Created form letters on behalf of the State Senator to acknowledge notable achievements by local constituents.
Demonstrated the ability to quickly and effectively solve the concerns of the constituents.