Marcos Louzada
Scrum Master, MBA Business and Electronic Engineer
Contact:
Phone: +55-11-991**-****
E-mail: *********@****.***
Skype: *********@****.***
Address: R. Rio Grande do Sul, 1010 ap62 - São Caetano do Sul/ SP
Brazil
Visa Status:
Waiting a job offer to grant it.
Availability:
Immediately from Brazil and 2 weeks in Canada after I get work Visa.
Location:
Canada, no preferred location
Language:
English, Spanish and Portuguese
Summary
I am looking for a better place to live with good life balance, low criminal index and a lot of nature. Brazil is facing a difficult economic, criminal and political situation with 12 million of unemployed on September 2016 and 58,5 thousand people death by violence on 2014.
I have large experience on Project Management and Product Management with products and services that require an Agile process, during last years I saw a migration from traditional Project Management Process (PMP) to Agile one, like Scrum Master.
Another Key point on my profile is an excellent communication skill with people from technical profile and sales profile, one good example was my election to Coordinator for IT and Telecommunication Certification Group at Brazil Electronic Industry Association.
I have worked for very high competitive companies like Microsoft, Nokia, Sony and Ericsson helping them on Project Management, Product Lifecycle, Product Launch, New Features Implementation on Market, restructure, Field Test, R&D support, Pre-sales support, etc.
During this time, I had to deal and report to people and customer from all over the world like China, Finland, USA, Latin America. Also at Microsoft I was responsible for some activities in Argentina, Paraguay and Peru.
Education and Qualifications
• Scrum Master by Scrum.org
• MBA in Business Management and IT by FGV Epeg
• Bachelor’s in Electronic Engineering by Instituto Mauá de Tecnologia
Others
•.Net Algorithms - Softex
• IT Risk Management - Softex
• Programming - Microsoft
• Basic Concepts for Software - Microsoft
• Cloud Computing Fundaments - Microsoft
• C# Fundaments - Microsoft
• Network Fundaments - Microsoft
• ERP Business Management - Softex
• Office 365 - Microsoft
• Data Communication I and II - IMT
• System 3G, LTE, VoIP - Nokia
• Internal Auditor ISO9001: 2000 - DNV Det Norske Veritas
• Corporate Sales - IBMEC
• Presentation Skills - Innovative / Nokia
• WCDMA Signaling - Sony Ericsson
• Communication System I and II IMT
• Antennas I and II - IMT
• Digital Telephony - IMT
Technical Skills
Years of Expertise
Product Development + 15 years
Project Management + 10 years
Field Test + 10 years
Coordinate Contractors +10 years
Product Management + 10 years
Programming + 4 years
Business Strategy + 8 years
Mobile Technology + 15 years
Regulatory Requirements + 15 years
Professional experience
2008-2015 MICROSOFT DATA - Certifications Manager
Microsoft is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers and services.
Responsibilities
-Act like a Scrum Master for product launch
-Control and execute Local Certification Process for Brazil, Argentina, Paraguay, Chile, Peru and Uruguay
-Align new technology implementation with local requirements
-Coordinate and execute actions at Electronic Industry Association to ensure company objectives
-Hire and Manage contractors such as laboratories, accredited companies, etc
-Budget Control
Projects and Achievements
-Projects which involve several company s department and contractor s services
oRestructure certification process for Brazil, company reduced cost by 30% in 5 years and time of execution in 20%.
oRestructure Argentina Certification Process to reduce time and cost by 10%
-Projects which involve other companies commitment and Governmental Agencies
oImplement FM Transmitter in Brazil market
oImplement Li-Mg battery requirement in Brazil market
oReduce Governmental Requirement for IPv6 to assure minimum impact on company product and guarantee good user experience
o
-Change company brand from Nokia to Microsoft without sales interruption and with less certification cost.
2006-2007 SONY Ericsson - Product manager
Sony Ericsson was a multinational telecommunications company headquartered in Tokyo, Japan, owned by Sony and Ericsson, that develops, manufactures, licenses, supports and sells consumer electronics and mobile devices.
Responsibilities
-Manage Brazil Engineer Department
-Support pre-sales
-Support Marketing Activities
-Support Customer Care
-Budget Control
Projects and Achievements
-Implement Engineer Department to support future expansion of Company. In 1 year company achieve 4th place in Brazil market at Mobile Devices sales a position that they never achieved before..
-Create a Field Test Group to support Customer Care and assure quality
-Create a Carrier support for product launch
2000-2006 NOKIA - Technical manager
Nokia is a Finnish multinational communications and information technology company, founded in 1865. Nokia is headquartered in Espoo, Helsinki metropolitan area. The company has had various industries, originally founded as a pulp mill, and currently focuses on large-scale telecommunications infrastructures, and technology development and licensing. Nokia is also a major contributor to the mobile telephony industry, having assisted in development of the GSM and LTE standards, and was, for a period, the largest vendor of mobile phones in the world.
Responsibilities
-Interface with Client to support product Approval
-Support pre-sales
-Support Marketing Activities
-Support Customer Care
-ISO 9001 Internal Audit
Projects and Achievements
-Study and implementation of Six Sigma at Brazil office
-Apply Green Belt knowledge on Engineer Department
1998-2000 ERICSSON -System Analyst
Ericsson is a multinational networking and telecommunications equipment and services company headquartered in Stockholm, Sweden. The company offers services, software and infrastructure in information and communications technology (ICT) for telecommunications operators, traditional telecommunications and Internet Protocol (IP) networking equipment, mobile and fixed broadband, operations and business support services, cable television, IPTV, video systems, and an extensive services operation.
Responsibilities
-Programming MSC and BSC
-Create and improve a software to facilitate local BSC programming
-Site Survey
Projects and Achievements
-During company, new structure I was responsible to coordinate the transition for contractors to MSc and BSC programming