Donata Bazie

** **** ******, *** ** White Plains NY 10603

914-***-****(Home) 203-***-**** (Cell) Email: acxhu5@r.postjobfree.com Versatile and experienced Program/Project Director, comfortable working in fast paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical, discreet and committed to superior customer services. EXPERIENCE

StoneStreet Advisor Group, LLC (Pearl River, NY) May 2015- Sept 2015 Client Services Support Specialist

• Provided daily support to the Principal, which included screening emails and responding accordingly, answering phone calls, managing complex calendar, making travel arrangements, filing, copying, preparing reports for meetings, taking minutes and distributing accordingly

• Provided account information to clients on regular basis

• Organized regular client meetings and teleconferences to strengthen client relationships

• Maintained database (FINACONNECT) for current and prospective clients’ information

• Participated in ongoing learning and development to enhance client support

• Assisted with the production of client presentations and quarterly investment reports

• Conducted various industry related researches

• Analyzed participants' results from Financial Wellness Program Assessments and proposed workshops accordingly

• Managed social media communications on LinkedIn, Facebook and Twitter

• Managed social media ad promotions in Facebook, LinkedIn and Twitter

• Ensured all media contents were in compliance with FINRA requirement before posting

• Performed continuous enhancements and modifications of the company’s website and social media outlets

• Initiated content brainstorm sessions with company’s president to support brand campaigns and content themes on social media.

• Tracked and reported all of social media activities D. Baum & Company (White Plains, NY) Mar 2014- May 2015 Clients Services Coordinator

• Managed and coordinated permanent home finding and settling in services for international and domestic transferees

• Communicated with clients to obtain all relevant specifications for services and described company's services, in an effort to maintain and expand the current and prospective client base.

• Provided client support services in timely and accurate manner

• Effectively addressed clients' queries and concerns within the assigned timelines with a sense of urgency.

• Actively maintained client relationships by communicating regularly with clients via phone and online

• Efficiently planned and assigned workload to team members.

• Supervised team members to make sure that they performed assignments correctly and stayed on track with clients' needs and issues were resolved to clients satisfaction

• Trained team members on a regular basis and as needed to ensure up to date information was provided for best practices

• Maintained data base (Sales Force) to ensure accurate reporting for billing and compliance

• Conducted in depth research for clients in different fields such as schools, hospitals, child/home care, recreational facilities etc and filing accordingly for future reference.

• Solicited client feedback to ensure highest level of quality service

• Generated client status reports on a weekly basis and distributed accordingly PAX - Program of Academic Exchange (Portchester, NY) June 2011- Feb 2014 Compliance Coordinator

• Recruited, trained and hired Welcome Representatives nationwide to conduct host family inspections in compliance with the State Department.

• Trained new field coordinators and ensured that they completed PAX and Department of State certifications

• Trained Team Assistants and Regional Directors on PAX Compliance guidelines

• Interviewed potential single person host families and assessed their eligibility

• Reviewed Welcome representative reports and advised the Compliance Director and Regional Directors in areas that may have compliance issues

• Reviewed host family applications and assessed their eligibility

• Reviewed and processed placement and supervision files before payments

• Developed and managed a system for tracking permanent and temporary host families to ensure that the Welcome Reps visited homes within 30/60 days of student’s arrival in the country.

• Managed Compliance data and filing system for auditing and easy access

• Processed Background Checks for all PAX employees, field coordinators and host families Doral Arrowwood Conference Center and Resort (Rye Brook, NY) Oct 2009- June 2011 Front Desk Agent

• Registered guests and assigned rooms, accommodating special requests whenever possible.

• Assisted in preregistration and blocking of rooms for reservations.

• Answered guests’ enquiries regarding hotel services and local area facilities

• Coordinated room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and day use rooms.

• Performed cashier related functions such as posting charges to guest accounts

• Performed PBX operator services

Krishnan & Associates Inc. (Stamford, CT) Oct 2007- May 2009 Administrative Assistant, Office Manager

• Provided administrative support to CEO and other senior staff

• Coordinated travel arrangements for international and national business executives

• Prepared travel expense reports

• Maintained calendars through Outlook

• Assisted in preparation for meetings (agenda, conference room set up)

• Prepared materials for distribution; recorded and transcribed meeting minutes as needed

• Managed and maintained database of power plants and c-level resumes

• Scheduled interviews for c-level positions

• Handled and screened telephone calls and allocated mail as required

• Ordered office supplies through vendor

Other Experience

Tanzanian Community Development Alliance (Tanzania/USA) Jan 2005- Jan 2012 Founder and Executive Director

• Established residential facilities and designed academic and social programs to support more than 300 disadvantaged children and orphans

• Formed nationally recognized soccer club for about 100 children ranging in ages from 12 - 18

• Identified local community schools, orphanages and clinics in need of help and provided support in the form of volunteers and supplies

• Initiated library lending program through book donations from a Publishing Company in the US

• Created secondary school and vocational scholarship programs

• Organized Women's Craft Cooperative to provide widows and single mothers with self-sustaining income

• Raised funds by partnering with international NGOs as well as through auctions and fund raising events

• Prepared and maintained operational budget

• Maintained regular communication with donors

• Developed and produced quarterly reports

• Hired and trained Tanzanian staff

• Recruited volunteers from all over the world to support services and operations of projects in Tanzania. EDUCATION

Manhattanville College, Purchase, NY, 2011

Bachelor of Arts, International Studies

Concentration: International Politics & Economic Relations Masters in International Business Management, (currently on hold) ORGANIZATIONS

The Jim Arden Foundation Sept 2012- Present

Board Chair

Tanzanian Community Development Alliance 2005- Present TACODA Founder, Executive Board of Directors

World Affairs Forum 2007- Present

Member and Volunteer

HONORS & AWARDS

Phi Theta Kappa

All State: CT Academic Team

Woman of Promise and Distinction

SKILLS

NGO Management, Excellent Customer Service, Communication and Organization skills, Multitasking, Time Management Proficient in MS Office Suite, Access, Salesforce, FINAConnect Fluent in Swahili, Conversant in Spanish

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