Customer Service Administrative Assistant

GRECIA URIOSTEGUI

Career Overview

Self-directed, results-oriented bilingual customer service/ administrative assistant professional seeking a career opportunity with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement. Accomplishments

Customer Service

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Excels at multi-tasking in a fast-paced environment, completing projects within time and budget constraints. Keep records of customer interactions,recording details of inquiries, complaints, or comments, as well as actions taken.

Strong customer service and problem-solving skills. Organized and efficient with strong communications skills and the ability to manage multiple tasks in a fast-pace environment.

Develop or implement recruiting strategies to meet current anticipated staffing needs. Administrative Assistant / Receptionist

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Greet visitors or callers and handle their inquiries or direct them to the appropriate person according to their needs

Schedule and confirm appointments for clients, customers, or supervisors. Leasing Agent

Responsible for the leasing, marketing and maintaining positive resident relations. Rental applications data and personal references.

Stay knowledgeable of the property market status.

Memorization of the lease, group tours, customer service, and sales. Completed all paperwork and data entry with leasing activities and contacts. Respond to all requests for rental

Security

Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security or doors, windows, and gates.

Monitor and authorize entrance and departure of employee, visitors, and other persons to guard against theft and maintain security of premises.

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

3120 Decker Dr. Apt #1602, Baytown, TX 77520 C: 832-***-**** acxhsm@r.postjobfree.com 06/2015 to 09/2016

Houston, TX

01/2013 to 04/2014

Baytown, TX

2013

Beaumont, TX

Call police or fire department in case of emergency, such as fire or presence of unauthorized persons. Circulate among visitors, patrons, and employees to preserve order and protect property. Work Experience

Leasing Agent

The Presidio at Clear Lake

My duties as a leasing agent include memorization of the lease, group tours, customer service, sales. Respond to all requests for rental, duties including describing available apartments to potential applicants. Responsible for leasing, marketing, and administrative tasks.

Customer Service Associate

Canon Business Process Service

Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames and use postage meter for outgoing mail.Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)Log outgoing and incoming items as required.

Educational Background

High School Diploma

Franks Educational School

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