Customer Service Quality Engineer

Devin Burk

*** ****** ****** *******, ** ***** • 732-***-**** • ***********@*****.***

Education

Lincoln College of Technology, Union, NJ Graduated February 2013

Electronic installation/repair, troubleshooting and maintenance in both commercial and residential properties including media management, security, monitoring, and telecommunication systems.

Properly able to install cable support structures by laying out, preparing pathways, installing, securing, testing and terminating wires and cables both copper and fiber optic.

Program building automation systems and access controls.

Perform system commissioning and user training of audio, video and data systems.

Technician, Military and Customer Service Experience

Endeavor Telecom, Old Bridge, NJ March 2013 – October 2016

Field Quality Engineer

Install and repair AT&T security systems and home automation.

Accurately troubleshoot wireless networks and devices.

Maintain an up to date store/truck inventory.

Assist coworkers in reaching their performance goals and deadlines.

Effectively work with RJ45 crimpers.

Perrine Pontiac, Cranbury, NJ March 2008 – January 2010 &

Parts Advisor July 2010 – March 2013

Ordered automobile parts and displayed parts in inventory.

Maintained a catalog of correctly priced automobile parts.

Perform secure cash handling procedures.

Successfully inspected and completed product inventory.

United States Army, Columbus, GA January 2010 – April 2010

Infantry

Attended basic training in Fort Benning, GA.

Honorable discharge.

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