Customer Service Manager

Centel Duncan

Management

Council Bluffs, IA

************@*****.*** - 712-***-****

I would like to obtain a position where I can utilize my skills in education, business ethics, and human services experience to provide premium care to the clients. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Direct Support Manager

REM OF IOWA - Council Bluffs, IA - July 2015 to January 2016 COUNCIL BLUFFS, IA

• Assist and oversee with household budgeting to support food, clothing, activities needs of clients.

• Assist and oversee clients with activities of daily living such as dressing, bathing, chores, and communicating.

• Conduct light C.N.A. work such as assistance with grooming and hygiene. Client Service Manager

AMERISERVE INTERNATIONAL - Council Bluffs, IA - February 2015 to August 2015

• Assist and oversee high-functioning developmentally disabled clients with activities of daily living.

• Assist and oversee with household budgeting to support food, clothing, activities needs of clients.

• Assisted and oversee with cooking, cleaning, and other chores as necessary. Sales Assistant Manager

PAYLESS - Council Bluffs, IA - March 2012 to January 2014

• Provide customer service, stock shelves, handle cash transactions, daily and nightly bank depositing, and display merchandise.

• Excellent communication skills while explaining the store promotions, and up selling merchandise.

• Made the store presentable by keeping the store neat, and clean.

• Data entry when taking special orders, and entering time sheets into the corporate system. Sales Associate

DILLARD'S - Council Bluffs, IA - July 2006 to December 2006

• Provide customer service, display merchandise, stock shelves, and handle cash.

• Great communication skills while assisting the customer to find the merchandise needed.

• Create baby baskets upon request.

• Trained new employees.

EDUCATION

Associates in Medical Assisting

WRIGHT CAREER COLLEGE - Omaha, NE

2012 to 2013

Certification in Certified Medical Administrative Assistant DENISON JOB CORPS CENTER - Council Bluffs, IA

2008 to 2009

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