REVATHI THANABALAN

***, #**-****,***** ***** Merah, Singapore 160132

( (65) 93794980 * acxhph@r.postjobfree.com

Fin: G3023011L

OBJECTIVE:

To lead, challenge and be challenged in a business/market development position. Analyze and improve marketing, sales and operational performance.

AREAS OF EXPERTISE:

Business Development I Sales Cycle management I Client relations I Account Management I Sales Forecasting I Strategic Planning I Marketing/Promotional campaigns/ Digital Marketing

PROFESSIONAL EXPERIENCE:

Universal Success Enterprise Limited (Sep 2014 To Aug16)

Secretary & Marketing Executive

Handling, filing and manage admin works documentation, legal docs etc related to Chairman

Handling, filing and manage the correspondence of Chairman ( mail, email, telephone etc)

Handling and manage the agenda of Chairman (meeting,schedule, events etc) including travel arrangements, itineraries preparation, visa processing etc

Handling the Chairman expenses (official/company expenses and personal expense) including calculation, payment schedule, report, filing and follow up payments

Responsible for making the daily sales report for 12 store across South east Asia for Outback Steak House

Responsible for rolling out in store promotional activities for the Outback Steakhouse stores

Responsible for handling digital marketing platforms like Facebook, Instagram etc

Responsible for handling corporate discounts & deals for Outback Steak house

Knight Frank, Chennai (Sep 2012 to Dec 2013)

Manager- Business Development

Knight Frank is the leading independent global residential and commercial property consultancy and corporate facility management services.

Responsible for Planning and forecasting the sales budget and defining sales targets

Responsible for acquiring new clients & was instrumental in working with clients like - Canon, FedEx, Australian Consulate General, RR Donnelly, Colgate Palmolive, Siemens, Barclays, RedBull, Ingersoll Rand etc..

Prospecting, Cold calling & Qualifying leads & converting leads to business opportunities

consultative selling, negotiating contracts, forming alliances and partnering with others

Negotiation of commercial terms for new & existing clients

Pipeline development to keep leads warm and increase opportunities closure rate

Responsible for creating business plans and forecasts for Clients to maximize volume Sales. Successfully developed and maintained solid business relationships with clients to gain incremental business.

Achievements: Consistently achieved the budgeted targets & was successful in the new market penetration strategy for Chennai

Successful in singing contract like Colgate Palmolive, Canon, FedEx, Australian Consulate general

Butterfly Home Appliances, Bangalore (November 2010 to July 2011)

Manager - Business Development

The Butterfly Group, Pioneers in Stainless Steel Appliances started operations four decades ago. The company was the first in India, to introduce Stainless Steel Pressure Cookers and Vacuum Flasks, and acquire the ISO 9002 certification, in the LPG and Mixie divisions.

•Successful background in development of strategic planning, analysis and identification of solutions for custom-engineered projects.

• Follow up marketing campaigns and events

• Prospecting, Cold calling & qualifying leads & converting leads to business opportunities

• Consultative selling, negotiating contracts, forming alliances and partnering with others

• Negotiation of commercial terms for existing and new clients

• Pipeline development to keep leads warm and increase opportunities closure rate

•Acquiring & Retaining Institutional clients, including corporates. Clients like BEML, BEL, Times of India, Madras Cements, HAL, KSRTC, Tata Consulting Engineers etc.

•Develop and implement plans for strategic accounts that exceed expectations in revenue retention/growth, account profitability, and customer satisfaction

Daily Bread Gourmet Foods India Pvt Ltd, Bangalore (September 2008 to October 2010)

Assistant Manager - Business Development

Daily Bread, a fully-owned subsidiary of Britannia Industries Limited, is India’s first retail chain of international bakeries.

Responsible for Planning and forecasting the sales budget and defining sales targets

Responsible for acquiring & retaining existing Institutional clients, including corporates. Clients like KFC, Barista, Café Coffee Day, Infosys, Wipro, Intel, Microsoft, PVR,Fame, Fun Cinema’s, etc

Responsible for identifying revenue opportunities with both existing and new clients. Successfully negotiated contracts, pricing and closed high revenue generating client base at institution & corporate levels for existing & potential new clients

Responsible for creating business plans and forecasts for Clients to maximize volume Sales. Successfully developed and maintained solid business relationships with clients to gain incremental business.

Responsible for client servicing & acted as a single point of contact for the clients to resolve their concerns & address them immediately with the appropriate solution

Responsible for developing marketing/promotional plans targeted to the customer base to increase the market share

Achievements:

Consistently achieved the targets & achieved a growth of 50 % in corporate sales

actively assisted my CEO in achieving apprx 100% growth in Institutional sales & Played an instrumental role in monitoring & servicing high profile clients like Café Coffee Day, Barista, PVR & KFC

Successfully led a 6 member team of call center & developed training modules resulting in improved client interaction quality customer service

Hewlett-Packard Business Process Delivery Organization

(HP Financial Operations), Bangalore (June 2005 to November 2006)

Process Associate

Acting as an interface between the Business partners & the suppliers by validating orders of customers

Communicate relevant information to the business partners & provide solutions to their escalations

Responsible for providing first time resolution to queries & provide quality & effective output

Responsible for maintaining interdepartmental relationship with suppliers, sales team, credit collections & coordinate their activities to resolve the clients query

Acting as a focal point for the team by handling various activities such as “incomplete report, FOM report, Price Claims, Passon Analysis, TV cancellations & FIMS”

Worked on SAP

Achievements:

Achieved Performance award for increased output with 0% error

Successfully received Green belt certification award for quality management

Successfully led my team of 16 members as a KAIZEN coordinator & implemented many ideas in the department helping immensely the team members

EDUCATION:

Qualification

Institute/University

Year

GPA/ Percentage

MBA (International Marketing)

Bangalore Management Academy, Bangalore, Karnataka, India In collaboration with ECU(Edith Cowan University, Australia)

2007-2008

75%

PGPRM (Post Graduate Programme in Retail management)

Bangalore Management Academy, Bangalore, Karnataka, India In collaboration with Rai (Retailers Association of India)

2007-2008

85%

B Sc Physics

PSG College of Arts & Science, Coimbatore, Tamil Nadu, India

2002-2005

90.05%

Extra Curricular Activities:

Secured Distinction / Higher Distinction in many of the subjects during MBA and PGPRM, consistently emerged as one of the topper throughout the Curriculum

Was elected as Seminar Coordinator(PGPRM) & successfully conducted Corporate Guest lectures & events

Active member of College Placement Panel (MBA) - Prepared & assisted in Placement Brochure, PPT content and devised placement policies & presented to various corporate company’s

COMPUTER Skills:

Proficient in Microsoft Word, Excel and PowerPoint

Linguistics known – English, Hindi, Tamil, Kannada & German (Basic)

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