Dorothy Guerra

customer service

Dallas, TX *****

acxhij@r.postjobfree.com - 214-***-****

Customer Service specialist, medical billing coding specialist, Authorized to work in the US for any employer

WORK EXPERIENCE

Front Desk Clerk/ residence inn / comfort suites

All StarZ Staffing - Dallas, TX - July 2014 to April 2015 Responsibilities

Reservations, check guest in amd out, answer phones, update portfolio, accept payments at time of check in. Large money drops.

Accomplishments

Great

Skills Used

Custimer service, meeting the guest expectations.

pay roll clerk

ramiro flooring - Dallas, TX - August 2009 to April 2013 I collect all time cards and adjust taxes etc for payroll Front Desk Receptionist

Family Medical Walk-In Clinic - Dallas, TX - June 2010 to August 2011 Family Medical Clinic Dallas, Texas

Healthcare Services

I was a extern employee here utilizing my skills learned during training as a medical billing coding specialist.

Check patient in and out,, collect co pay, schedule appointments, Answering Phones, verify insurance, Filing.

Assistant Manager

Foot Locker Retail, Inc - Dallas, TX - June 2006 to January 2009 Retail

I started off a sales associate then became manager after 7 months of employment Made employee schedules, interviewed candidates, audit, and provided the best customer service.

Front Desk Agent

Studio 6 Extended Stay - Dallas, TX - March 2003 to May 2006 Answer phones file, providing best customer service.checking guest in and out. make reservations, process payments credit cards and cash.

EDUCATION

ged in basic

Dallas Can Academy Charter-Oak Cliff - Dallas, TX

2000 to 2001

EVEREST COLLEGE - Dallas, TX

SKILLS

bilingual, secretarial, customer service

ADDITIONAL INFORMATION

SKILLS

Computer Programs Microsoft Intermediat

Excel

Intermediat

Data Entry

Intermediate

Medical Terminology

Basic Computer Skills Expert

Filing Expert

Answering Phones Expert

LANGUAGES

Englis Fluen

h t

Spanis

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