Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Victorville, CA
Salary:
70k
Posted:
November 13, 2016

Contact this candidate

Resume:

LARRY LEWELLEN

**** ********** **** * RUNNING SPRINGS CA 92382

HOME 909-***-**** CELL 949-***-****

PRIMARY OBJECTIVE Seeking a position in Management, i.e. Supervisor, where my skills, education, and experience can be effectively utilized

QUALIFICATIONS *PROBLEM SOLVER – detail oriented, investigative, thorough

*ACTION ORIENTED – make things happen, fresh new approaches

*SKILLED WITH PEOPLE – enthusiastic, inspirational, motivated

*TRUSTWORTHY – takes responsibility, accountable, fair and honest

*VISIONARY – see big picture, “owner mentality”, goal oriented PROFESSIONAL EXPERIENCE

July 2006-PRESENT

LJ’S HANDYMAN SERVICES- RUNNING SPRINGS, CA

Owner

*Home and residential repairs

*Electrical Installation of switches, outlets, fans, can lighting, and appliances

*Plumbing, new piping, fixtures, and repairs

*Carpentry, framing, install doors, and drywall

DECEMBER 2005-JULY 2006

CENTEX HOMES SOUTHERN CALIFORNIA – COASTAL DIVISION- MISSION VIEJO, CA Customer Service Representative

*Conducting orientations, including but not limited to, the explanation of the limited warranty assigned to each new home. Responsible for new homeowner understanding of their warranty.

*Continuous follow-up with homeowner after orientation to ensure customer satisfaction.

*Accountable for the completion of all submitted warranty claims. Evaluate and schedule all sub-contractors to satisfy all effectual claims.

*Substantiate as necessary that the corrective work action has been performed by assigned sub-contractors. Manage, plan, and direct to the completion of each job.

OCTOBER 2003-MARCH 2004

SOUTHWEST ELECTRIC – LADERA RANCH, CA

Journeyman Electrician

Specialized in residential electrical needs.

SEPTEMBER 1977-JUNE 2003

PARKER HANNIFAN – IRVINE, CA

Operation Team Leader

*Supervised a team of eight employees while maintaining a 175,000 sq ft corporate facility housing 500 employees with annual earnings of $450M

*Managed a $2 million annual facilities budget. Responsible for facilities planning, subcontractors safety surveillance of projects in progress.

*Overseeing the relocation and consolidation of facilities while keeping manufacturing on-line without disruption.

*Negotiated and managed key subcontracts, including but not limited to, janitorial services, HVAC, capital equipment, machinery and other building maintenance.

*Supervised skilled trades and craft personnel, having hands-on experience in all areas but not restricted to machine tool repair, air conditioning and heating, equipment installation and removal, carpentry, painting, welding, plumbing and concrete.

*Ensured that all work performed conformed to related national, state, and local laws, regulations and codes.

*Implemented energy management system for HVAC and lighting services resulting in overall 25% reduction in energy costs. EDUCATION & TRAINING

*8 Hours First Response Hazardous Waste, 2002 *Essentials of Leadership, 1999

*Preventing Sexual Harassment, 2006 *Improving performance through Coaching, 1999

*Best Practices for Business Conduct, 2000 *Time Management Training, 1998

*Violence in the Workplace, 2000

PERSONAL ACCOMPLISHMENTS

Volunteer Firefighter for 18 years, resigning the rank of Captain



Contact this candidate