sale

PERSONAL DETAILS

Ali Salman

Madrid - Spain

Sex: Male

Mob: +346********

E:*********.******@*****.***

Skype : alisalman.moosvi

AREAS OF EXPERTISE

Key Account Manager

Enterprise sales

Business Development

New Product Launches

Customer Relationships

Marketing Campaigns

Market Analysis

SAAS Sales

Software Sales

Administrative Support

Negotiation

Demand Forecasting

POS Retail

ERP / POS /CRM

Organizing Meetings

International Sales

Document Preparation

Handling Queries

Client Retention

Customer Facing

Account Management

Cross Selling

B2C / B2B / B2G

Executive Support

Retail Management

E- Commerce

Leads Hunter

Direct marketing

Market Expansion

Team Building

Leadership Management

Ali Salman

Business Development Manager

PERSONAL SUMMARY

A determined Enterprise Software sales professional is constantly looking for new opportunities and ways of working that will create a better business. organized, analytical, with excellent attention to detail and a strong customer service. Able to meet and exceed customers’ expectations every time. As a true professional I works hard to know who is competitors and what they do in the market. I have the entrepreneurial spirit to work in highly flexible, rapidly changing, ambiguous work environments. Having insatiable energy to produce results and being able to quickly build outstanding customer service and relationships with proven Customer care and sales track record, my contribution would be a valuable addition to any ambitious company.

Now looking for a position in sales, one which will make best use of my existing skills and experience contribute to the company's growth, in turn ensuring personal growth.

WORK EXPERIENCE

CEGID GROUP (Software Sales): Dubai - UAE

Business Development Manager (Feb 2015 – Feb 2017)

First BIT Technology’s (Software Sales): Dubai - UAE

Regional Sales Manager (Sep 2013 - Feb 2015)

ETA Infotech (Software sales): Dubai - UAE

Sales Specialist (Nov 2009 - Sep 2013)

Hilton Time share sales: North America - USA

Customer care specialist (Nov 2005 - Nov 2009)

Working as a Sales Manager of a team and responsible for driving results by providing direction, support and guidance to the sales team in the areas of sales, revenue generation and cost control. CEGID provides best in class retail solution for ERP, POS, Retail, E- Commerce, Mobile Solution providers around the world.

Duties - Business Development Manager / Regional Sales Manager

Maintaining and increasing sales of company's products in Retail, POS, E-commerce and ERP Software sales.

Increasing business opportunities through various routes to market.

Monitoring team's performance and motivating them to reach targets.

Ensuring 100% customer satisfaction and proper delivery of products & services.

Answer and handle customer care calls.

Achieves regional sales operational objectives by contributing assign regional sales information and recommendations to strategic plans and reviews.

Finding a new client and persuading them through aggressive marketing techniques in assigned territory.

Meticulously manage prospect data using CRM.

To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers.

Set up customer meetings, Requirement gathering meetings, Contract, Negotiation, Demos & Presentation.

Continually innovate and look for ways to improve lead generation and prospecting efforts

Visiting the customers and building the relationship with them.

Market Trends

Inbound and outbound calls

Sales Operations

Strong Follow-Up

Suggesting Products

Competitive Profiles

Resellers management

Filing & Archiving

Database Marketing

Presentations

Report Writing

LANGUAGES

English

Hindi

COMPUTER SKILLS

M S Office Suite

Windows

Online App

Sales and Billing App

E-mail Applications

Database App

CRM

PERSONAL SKILLS

Team Leader

Investigative

Attention to detail Influencing skills

Self-motivated

Team player

Liaise between departments to provide support to sales activities.

Managing a team of sales representatives across the region.

Attend seminars and business promotion events.

Duties - Business Development Executive / Customer care specialist

Answer inbound call questions about warranties and terms of sale.

Plan approaches and call pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

Ensure that data is accurately entered and managed within the company’s CRM or online call sales management system.

Handle inbound customer care calls

Organizing special sales projects, such as new product introductions, sales promotions, advertisements, etc.

Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.

Utilize multiple public and private applications to research and identify leads.

Advancing the company's strategic positioning with key accounts and strategically important geographies.

Maintaining portfolio of clients for cross selling of bundled products.

Assist with placement of orders, refunds, or exchanges.

Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.

Developing, maintaining customer relationships and managing portfolio of clients.

Provide training with extensive experience running a Call Center Operation of 30+ telemarketers.

AWARDS AND ACHIEVEMENTS

Exceeded sales targets by over $ 280000 - $ 140,000.

Personally, grew a handful of large/key accounts by over 37% - 41 %.

Increase regional sales revenue by over $ 610000 - $ 700.000.

KEY SKILLS AND COMPETENCIES

Trust worthy and able to work in highly confidential environments.

Superior analytical and problem-solving skills.

Superb organizational and time management skills.

Strong presentation and negotiation skills.

Strong background in customer service.

Articulate with excellent communication and interpersonal skills.

Ability to meet a constant stream of deadlines.

Ability to follow up with clients in a timely professional manner.

ACADEMIC QUALIFICATIONS

Bachelor Degree: Business Administration

University of Manav Bharat, Hyderabad - India

Secondary (2009)

National Secondary Collage, Hyderabad - India

SSC (2005)

National School, Hyderabad, India

REFERENCES – Available on request.

I hereby declare that the above furnished information is true to the best of my knowledge and belief. (s/d)

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