Patty

Purcell

****

Broadway

#H***,

San

Antonio,

TX

78217

(210)

***- ****

(Home)

***

(210)

***- ****

(Cell) acxgtj@r.postjobfree.com

Career

Summary: Eighteen

years

experience

in

Customer

Service

related

positions,

including management

and

administrative

duties.

Skills: Superior

Customer

Service

Representative

with

keen

ability

to

listen, respond

appropriately,

resolve

issues

in

manner

that

is

a

win- win

situation for

customer

and

employer.

Management

responsibilities;

Proficient

in Microsoft

Word

and

Outlook;

Scanners,

Copiers

and

Fax

Machines Experience: Maximus San

Antonio,

TX

Customer

Care

Representative August

2015

to

Present

• Provide

relevant

information

to

clients

regarding

SNAP

food

benefits and

Medicaid

via

telephone

inquiries.

• Assist

clients

in

submitting

applications

for

benefits.

• Scheduling

of

appointments

for

clients.

• Consistently

receive

awards

for

weekly

Quality

Control

on

calls. Apple

One

Staffing

Agency San

Antonio,

TX Customer

Care

Representative May

2015

to

August

2015

• Temp

to

Hire

Position

for

Maximus

position.

• Successfully

met

expectations

for

permanent

employment. Colonial

Home

Health,

Inc. San

Antonio,

TX Home

Health

Care

Provider January

2013

to

April

2015

• Assisted

elderly

and

disabled.

• Duties

included

dressing,

exercising,

toileting,

bathing,

personal hygiene

and

grooming,

transfer,

cleaning,

laundry,

meal

preparation, escort,

shopping,

medication

reminders,

and

companionship. Below

Zero,

Inc. San

Antonio,

TX

Bar

Manager January

2002

to

June

2012

• Executed

daily

operations

of

bartending.

• Operated

cash

register

and

credit

card

machine.

• Responsible

for

inventory,

ordering

and

accepting

all

supplies.

• Managerial

duties

of

hiring

and

training

employees.

• Balanced

money

and

daily

reports. Wing’s

Cocktail

Club San

Antonio,

TX Bartender/Assistant

Manager January

1998

to

January

2001 Education: Diploma

-

Kinmundy- Alma

High

School 1979

-

Kinmundy,

Illinois

Contact this candidate