Sales Customer
Resume:
SCOTT WINTER
Margate, FL ***63
cell: 954-***-****
*******@***.***
SUMMARY
I am an experienced financial professional specializing in corporate collections. My strengths
include being able to resolve disputes and bring collection issues to a prompt conclusion, resulting in
payment of the debt.
TEK PARTNERS (contractor for CITRIX SYSTEMS INC., Ft. Lauderdale, FL) 2015 – Present
Collections Specialist
Effectively work a portfolio of accounts to meet collection requirements.
Contacting customers to collect overdue receivables via collection letter and telephone.
Negotiating and resolving disputes and collection issues.
Provide customers with various documentation needed to expedite payment.
Follow-up on payment commitments.
UNIFY INC, Boca Raton, FL 2015 – 2015
Collections Specialist
Collection calls on past due commercial accounts.
Research and resolve disputes with customers.
Interact with sales reps and account staff to resolve issues.
Perform account reconciliations and adjustments as needed.
TWIN-STAR INTERNATIONAL, Delray Beach, FL 2013 – 2015
Collections Specialist
Collect on aging of past due accounts.
Interact with sales force to resolve account disputes.
Follow-up with customers for account resolution.
Reconcile accounts as needed.
AMERIJET INTERNATIONAL, Ft. Lauderdale, FL 2011 – 2013
Accounts Control Analyst/Collections
Responsible for pursuing collection of debt on all commercial accounts.
Contact all delinquent customers by telephone, e-mail, letter or facsimile.
Prepare timely follow-up with customer accounts for the purpose of payment arrangements,
cessation of credit or bill adjustment issues.
Resolve customer complaints and establish and cultivate customer relationships.
Communicate results of customer account issues with appropriate internal contacts for
resolution.
Scott Winter Page 2
OCE FINANCIAL SERVICES, Boca Raton, FL 2005 – 2011
Collections Administrator
Consistently met or exceeded delinquency quota required to keep my portfolio current.
Contacted customers to arrange payments and discuss resolution options.
Following up to ensure prompt action on outstanding issues.
Reporting and updating systems.
Researching and reconciling lease invoicing issues.
Responding to customer inquiries about open accounts.
Interfacing with OCE Operating Companies and cash applications department.
GILL & ASSOCIATES, Boca Raton, FL 2003 - 2005 Collection Correspondent
Collected on third party claims
Worked portfolio consisting of a large volume of accounts.
Negotiated disputes, bringing very difficult situations to resolution.
OUTSOURCE INTERNATIONAL, Deerfield Beach, FL 1998 - 2003
Accounts Receivable Specialist
Collection of past due accounts for our Tandem Division in the Denver area.
Working portfolio of one thousand accounts with emphasis on keeping aging at 45 days.
Constant contact with branch offices to resolve disputes (hr, rate, etc)
Brought aging of Coors & Waste Management, our largest accounts in the Denver area to a
current status.
WILLIAMS BABBITT AND WEISMAN, Boca Raton, FL 1993 - 1998
Collections Agent
Collected past due accounts for commercial clients.
Settling disputes.
Interacting with sales force.
Handling large volume of accounts.
EDUCATION
QUEENSBOROUGH COMMUNITY COLLEGE
Associates in Applied Science
Major: Marketing Management
SKILLS
Microsoft Words for Windows and Microsoft Excel
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