Administrative Assistant Customer Service

Cindi A. Kennedy

*** ******* ****, ******, ** ***80 404-***-**** acxgmw@r.postjobfree.com

Objective – Executive Assistant/Office Manager position in the surrounding Atlanta area.

Summary of Qualifications:

20+ years of experience between administration and supervision

Exceptionally well organized, self-starter and detail oriented

Unusual ability to elicit confidence and build rapport with interpersonal relationships

Relevant Accomplishments:

Diligent, detailed-oriented Administrative Assistant knowledge of all office functions

Excels in multi-tasking in a fast-paced environment, completing projects within time and budget constrictions

Supervised 24-29 Senior Level Field Associates along with 150-200 associates below them on a daily basis

Superior telephone, customer service and computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook, Windows, XP and PowerPoint). I also type 50-65 wpm with relative accuracy.

Experience coordinating, planning and supporting daily operational/administrative functions:

oDemonstrated capacity to provide comprehensive support for Executive level staff; excel at scheduling meetings, coordinating travel and managing all essential tasks.

oProven track record of accurately completing research, reporting information to management and marketing support activities within demanding time frames.

oAdept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency to achieve organizational deadlines.

oHighly focused and result oriented in supporting complex, deadline-driven operations, and am able to identify goals and priorities.

oProvided high level administrative support to CCO of major financial services company along with 4 attorneys in Legal Compliance, in addition to supervising administrative staff in that department

oPerformed a variety of addressing inquiries and completing research for a resolution to issues for many levels. These inquiries were documented in Excel spreadsheets that would be forwarded to upper levels of management.

oSuccessfully prepared, coordinated and conducted presentations on a multitude of topics with different audiences around the United States.

oPrepared and delivered regular communications regarding a multitude of topics

oDeveloped internal correspondence that facilitated effective communications for many levels of senior management.

Employment:

Appalachian Mountain Services – September 2015 – Present

I am currently employed by AMS as a file checking clerk in that my responsibilities are to research and verify the information that has been documented in their tax files prior to taking that file to a tax sale within the specific county.

Primerica Financial Services – June 1996 – June 2014

1996-1998 – Administrative Assistant to CCO and 4 attorneys / Legal Compliance

1998-2007 – Sr. Internal Investigator for Compliance

2007-2008 – Surveillance Administrator

2008-2014 – Business Control Officer / Field Supervisor

Prior to Primerica I was employed by a variety of law firms in GA, FL and SC over a 17 year period. This time also included 4 years as the Calendar Clerk for a Superior Court Judge in Rockdale County, GA.

Current Licenses Held:

Securities Licenses 6, 63 and 26 issued by FINRA and currently in active status.

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