Objective:

Experienced professional offering versatile office management skills including workforce management exposure and quality management. Proficient in coordinating, prioritizing, de-escalating, and troubleshooting operational issues.

Technical:

Microsoft Suites; including Excel, Word, Visio, Outlook, Lotus Notes, ICD-10,ICD-9,1500,UB04,Opera Express, Auto Clerk, ADP EZ/Labor, ADP PCP/Payroll, Manuel Systems, EPIC

Experience

A Better Health Care- Billing Specialist (2010-2016)

Houston TX

Enter claims information into database systems.

Prepare insurance claim forms or related documents and review them for completeness.

Calculate amount of claim.

Post or attach information to claim file.

Transmit claims for payment or further investigation.

Baymont Inn/Days Inn- Hotel Supervisor (2008-2010)

Houston, TX

Inspect guest rooms, public areas, and grounds for cleanliness and appearance.

Greet and register guests.

Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.

Monitor the revenue activity of the hotel or facility.

Train staff members.

Baymont Inn/Days Inn- Front Desk Clerk (2006-2008)

Houston, TX

Greet, register, and assign rooms to guests of hotels or motels.

Verify customers' credit, and establish how the customer will pay for the accommodation.

Contact housekeeping or maintenance staff when guests report problems.

Make and confirm reservations.

Issue room keys and escort instructions to bellhops.

Contact this candidate