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Sales Customer Service

Location:
Aurora, CO
Posted:
November 10, 2016

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Resume:

MONICA M. DALE

***** *. **** **. • Aurora, CO ***16

303-***-**** • acxgfi@r.postjobfree.com

OFFICE MANAGEMENT • MARKETING • ACCOUNTING

Self-directed, accomplished business professional with areas of expertise in management, accounting, marketing, sales and business development with over 20 years’ experience involving a wide range of industries including oil/gas, medical, software, legal and government. Track record turning business opportunities into profitable relationships, always going above and beyond. Team leader with excellent interpersonal skills able to articulate corporate objectives and guide staff to deliver successful outcomes. Mentor, teacher, great student with attention to detail.

Marketing & Communications Strategy • Sales and Sales Management • Team Leadership

Financial Accounting & Administration • New Business Development • Client Relationships • P&L

Process Management • Organizational Optimization • Executive Presentations • Event Planning

PROFESSIONAL EXPERIENCE

CATERPILLAR, INC (PURCHASED M2M DATA CORPORATION 7.1.16) CURRENT

Remote monitoring and remote asset management cloud-based service company.

Contract Accounting/Accounts Payable

Manager of all accounts payable processes and activities in the Peachtree accounting program, including general ledger entry, monthly bank reconciliations and vendor management. Accurate reporting to auditor functions, IRS forms and tax exemption filings.

NEXUS BSP, LLC 2013 – 2015

Exploration and production non-operator company in the oil and gas industry.

Contract Staff Accountant

Manager of all accounts payable and receivable processes for owner company and 4 subsidiary companies. Timely and accurate completion of all full cycle accounting activities in the OGSQL software program, including journal entry posting, trial and final transaction review and validation, oil and gas revenue entry, G&A coding, W-9 and 1099 processing, monthly bank reconciliations and new well acquisition set-ups. Vendor, well, deck, partnership and chart of account maintenance.

PROVIDIGM, Centennial, Colorado 2011 – 2013

Software development company providing specialized compliance software in the long term care industry.

Sales and Marketing Manager

National and international software sales in long term care industry, focusing on areas of compliance. Lead outside sales reps in sales management, work with customer service in providing software application support, provide webinar demonstration services, and group, corporate and individual technology development collaboration. Represent company at trade shows and conferences.

MONICA M. DALE - Page 2 - acxgfi@r.postjobfree.com

BROOKS CONSULTING, Centennial, Colorado 2009 - 2011

Contract consulting for all aspects of vertical, channel and cross-functional marketing of products and services with expertise in community, client and industry relations, business development and communications.

Clients include Buffalo River Clothing Company as Director of Marketing and Client Relationships, and Software Factories of America as Senior VP, Marketing. Conduct all marketing for retail company (including merchandising, pricing and contract negotiations), and for start-up software company (including design of website, develop online collateral materials, company logo and mission statement).

MSO COLORADO, Aurora, Colorado • 2007- 2009

Medical management company providing operating and marketing services for 12 local physicians.

Marketing Manager

Created and managed marketing department and industry relations, and directed staff of four. Promoted private practice and workers compensation services to primary physician groups. Facilitated introductory meetings and provided presentations to potential referring physicians. Oversaw database management, supervised outside suppliers in development of marketing materials, marketing giveaways, monthly newsletters, and collateral design for practice branding. Developed image throughout medical community as public go-to executive for both companies. Negotiated better reimbursement contract terms with insurance companies.

Increased referral business from $1 million to $1.4 million through promotion of physician services to medical case managers and law firms.

Leveraged Special Olympics volunteer work at community functions into numerous referrals.

COLORADO GOVERNOR’S TOURISM OFFICE, Denver, Colorado • 2003 - 2007

A division of the Colorado Office of Economic Development and International Trade.

Tourism Program Specialist

Managed all tourism industry relations and the state’s international marketing program. Oversaw the content, editing and design of all tourism marketing collaterals including the Colorado Travel Trends publication and the tourism e-Newsletter. Responsible for contract management, and liaison with international trade and economic development groups. Compiled community assessments and delivered statistical presentations throughout Colorado.

Created, developed and implemented the Ambassador Program, an education program designed to educate the tourism industry through viral marketing about the State’s office outreach capabilities, and delivered 1,000% growth of the new program in 9 months.

Developed and steered Governor’s tourism conference in 2004 and 2005, including chairing the committee, contracting speakers, and leading break-out and general sessions.

Spearheaded launch of Colorado’s tourism campaign in France.

EDUCATION

BSBA, Marketing

University of Colorado, Denver, Colorado



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