Customer Service Insurance
Resume:
C David Pinkard
Martinsville, VA 24112
Phone: 276-***-****
acxgcw@r.postjobfree.com
Summary: Medical Accounts Receivable Specialist with over ten years in this type of position. I have a background in the Insurance Field, Customer Service, and
Computers. I am dependable, hardworking and willing to take on any challenge.
Experience: Physician Discoveries Winston-Salem, NC 2012-10/2016
Medical Accounts Receivable Coordinator
Post all paper checks from patients and insurance companies by hand
Post major insurance payments electronically and work zero pay items
Follow up with insurance companies to check status of unpaid items
Answer in-coming patient calls
Process denials until payments are received
Prepare daily bank deposit
Med3000 Winston-Salem, NC 2008-2012
Medical Accounts Receivable and Billing Specialist
Monitor and process accounts receivables for assigned practices
Submit paper and electronic claims and statements
Process denials until payment is received
Answer in-coming client and patient calls
Follow up with insurance companies to check status of unpaid claims
Per-Se Technologies Roanoke,VA 2002-2007
Medical Claims Reimbursement Specialist
Post rejections on patient's accounts if the Insurance Company denies procedures
Research why an account has not paid and resolve for payment
Process incoming correspondence
Pull medical reports and explanation of benefits as needed for research
Work reports of problem accounts
Follow up with insurance companies to check status of payments
Process Medicare remits
Correct errors from the exchange billing system
Aetna US Health-Care Highpoint, NC 1998-2002
Medical Premium Reconciliation Specialist/ Customer Service Professional
Post and apply Payments to customer's accounts as they come in
Compare customer's listings with Aetna's actual billing statement
Process enrollment applications to help with account reconciliation
Answer questions and resolve issues from calls and letters received from customers
Answers questions about a person's health insurance
Solve claim problems
Process simple health insurance claims
Education: Patrick Henry Community College Martinsville,VA
Diploma in Data Processing/Certificate in Computer Operations
Martinsville High School Martinsville, VA
High School Diploma
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