**** **** *** **** *** NAMPA IDAHO, *****

JACOB FREDRICK BESS (208) 890 - 4336

JACOB. acxg8e@r.postjobfree.com

PROFESSIONAL PROFILE

CAREER AIM

TO INFLUENCE AND IMPROVE SOFTWARE IMPLEMENTATION THROUGH EFFECTIVE TESTING PRACTICES WITH FOCUSES ON USABILITY

AND QUALITY CONTROL.

PERSONAL PROFILE

I HAVE WORKED IN THE COMPUTER INDUSTRY FOR OVER EIGHT YEARS; WITH THE STRENGTH AND FOCUS OF MY EFFORTS IN THE

REALM OF QUALITY ASSURANCE AND USABILITY. I BEGAN MY CAREER AT LIONBRIDGE (VERITEST) WHICH SUPPLIED ME WITH

VARIOUS OUTLETS OF CONTRACT WORK FOR COMPANIES SUCH AS NETGEAR, DELL, MSN, HEWLETT-PACKARD, BROADCOM, AND

SCHWEITZER ENGINEERING LABS. AS MY SKILL SET SHARPENED AND CONFIDENCE IN MY KNOWLEDGE AND ABILITIES GREW, I

STARTED MY CAREER AT THE ELECTRICAL ENGINEERING COMPANY, SCHWEITZER ENGINEERING LABORATORIES, WHERE I ROSE TO

THE TITLE OF SENIOR TEST TECHNICIAN.

SKILLS SUMMARY

COMPREHENSIVE MANUAL TEST/REGRESSION EXTENSIVE TEST PLAN MANAGEMENT WITH

EXCEL BASED METRIC OVERVIEWS.

SUITE CREATION AND JOB SPECIFIC AUTOMATION

(JSCRIPT). EFFECTIVE IN A TEAM ENVIRONMENT;

WELL ORGANIZED AND EFFECTIVE TEST

PERFORMING THE ROLE AS TEAM

EXECUTION, INCLUDING DETAILED LEAD/CONTRIBUTOR.

MAINTAINS A HIGH WORK FLOW THROUGH

DOCUMENTATION OF RESULTS AND BUG

SUBMISSION. MULTI-TASKING PROJECT SPECIFIC AND NON-

PROFESSIONAL COMMUNICATION SKILLS (ORAL PROJECT WORK.

& WRITING). HONEST AND PROFESSIONAL. EAGER TO

ACTIVE VOLUNTEER FOR OVERTIME AND PROJECT IDENTIFY, MEASURE, AND IMPROVE PROCESSES.

ASSISTANCE.

PROFESSIONAL EXPERIENCE

STRENGTHS AND HOW THEY RELATE TO MY JOB EXPERIENCE:

CREATING A COMPREHENSIVE TEST PLAN

THE FIRST STEP TOWARDS A SUCCESSFUL PROJECT IS ORGANIZING A COMPREHENSIVE TEST PLAN. USING

MICROSOFT EXCEL FOR DOCUMENTATION, I BEGIN BY IDENTIFYING TESTING REQUIREMENTS TO BE

PERFORMED. I THEN COMMIT HOURS AND LOCATE ANY PRE-EXISTING TEST THAT CAN BE LEVERAGED AS TO

REDUCE THE TIME NEEDED FOR TEST WRITE AND FOR TEST EXECUTION.

CREATING / EXECUTING TEST CASES

THE SECOND STEP IS CREATING AND IDENTIFYING WHICH TEST CASES CAN BE AUTOMATED AND WHICH

SCENARIOS IS MANUAL EXECUTION. THIS INFORMATION IS NECESSARY IN CALCULATING ROI AND COMMITTING

TO A TIME FRAME AND PROJECT SCHEDULE FOR TEST EXECUTION/COMPLETION.

PREPARING RESULTS FOR METRICS / COMMUNICATION

IT IS VERY IMPORTANT TO KEEP UP TO DATE TEST STATUS THROUGH RESULTS (SOMETIMES SUBMITTING

DOCUMENTATION OF DAY-TO-DAY ACTIVITY), WITH AN EMPHASIS ON PROJECT CONCERNS TO HELP THE PROJECT

MANAGER ASSESS ANY RISK FACTORS THAT MIGHT NEED ADDRESSED, AND TO ENSURE THE PROJECT IS ON

SCHEDULE. THIS CAN INCLUDE SUMMARY REPORTS TO THE PM, AND ALL MEMBERS OF THE TEAM.

COMMUNICATION IS CRITICAL.

SUBMITTING DEFECTS / IDENTIFY ROOT CAUSE

WHEN SUBMITTING DEFECTS, ITS IMPORTANT TO FIRST IDENTIFY THE CONFIGURATION REQUIREMENTS IN

WHICH THE DEFECT IS FOUND. SUCH AS OPERATING SYSTEM, BUILD VERSION, OR DISPLAY SETTINGS.

INCLUDING AS MUCH INFORMATION AS POSSIBLE IS HELPFUL IN IDENTIFYING ROOT CAUSE. TAKE INTO

ACCOUNT EVERY MINUTE DETAIL SO EXPECTED RESULTS ARE NOT VAGUE AND ROOT CAUSE IS IDENTIFIED AND

NOT OVERLOOKED. IDENTIFYING THE ROOT CAUSE OF A DEFECT DURING TESTING IS USED TO STRENGTHEN

EACH AREA OF SOFTWARE DEVELOPMENT NOT JUST TEST. IT WILL ALSO PREVENT FUTURE OCCURRENCES AND

STRENGTHEN RELIABILITY.

TEST PRACTICE / DEVELOPMENT ENVIRONMENT

I HAVE EXPERIENCE WORKING IN AN AGILE DEVELOPMENT STRUCTURE. THE BENEFITS OF USING AN AGILE

MOVEMENT IS THAT IT HELPS TO OVERCOME THE UNPREDICTABLE AND UNKNOWN THAT IS OFTEN TIMES NOT

ACCOUNTED FOR DURING THE PLANNING PHASE. AGILE METHODOLOGY RESPONDS TO THE SHIFTING PARTS OF

SPRINTS. IT IS SIMPLE TO

THE PROJECT THROUGH INCREMENTAL AND CONVENTIONAL ASSIGNMENTS KNOWN AS

SEE WHY AGILE IS SO EFFECTIVE BECAUSE IN AN AGILE PARADIGM, EVERY ASPECT OF DEVELOPMENT

REQUIREMENTS, DESIGN, ETC. IS CONTINUALLY REVISITED THROUGHOUT THE LIFECYCLE.

I HAVE WORKED IN THE WATERFALL TYPE STRUCTURE. WATERFALL USES A VERY LINEAR APPROACH THAT ARE

PERFORMED IN STAGES. A FEW OF THE POSITIVE ASPECTS OF THE WATERFALL APPROACH IS THAT BOTH THE

CUSTOMERS AND DEVELOPERS AGREE ON WHAT IS TO BE DELIVERED. THE SCOPE IS STRAIGHT FORWARD AND

PROGRESS IS EASILY MEASURED. WHERE WATERFALL FALLS SHORT IS THAT IT ATTEMPTS TO ACCOUNT FOR EACH

COMPONENT AND REQUIREMENT DURING THE PLANNING PHASE. THIS SOMETIMES LEADS TO CONFUSION ABOUT

WHAT THE END DELIVERABLE IS AND BY THEN IT MIGHT BE TOO LATE.

SECONDARY FUNCTIONAL EXPERTISE

EXCELLENT COMMUNICATION SKILLS (ORAL & WRITING)

I BELIEVE COMMUNICATION IS BY FAR ONE OF THE MOST IMPORTANT ATTRIBUTES TO INCLUDE IN THE

SOFTWARE ENVIRONMENT AS IT STRENGTHENS THE RELATIONSHIP BETWEEN DEVELOPMENT AND TESTING. THE

OVERALL PRODUCT/PROJECT SUCCESS IS INFLUENCED DURING THE EXCHANGE AND FOCUS OF TESTING

REQUIREMENTS/SOFTWARE SPECIFICATIONS SO THAT QUALITY CAN BE MAINTAINED. IF A TEST CASE IS MISSING

REQUIREMENTS OR SPECIFICATIONS DUE TO EITHER PARTY'S POOR USE OF COMMUNICATION, OR IF A SUBMITTED

DEFECT DOES NOT CONTAIN USEFUL INFORMATION BY NEGLECTING SYSTEM CONFIGURATION AND STEPS TO

REPRODUCE, ROOT CAUSE WILL BE MISIDENTIFIED. ACTUAL FIXES WILL NOT BE APPLIED AND OPPORTUNITIES

FOR IMPROVEMENT MISSED. THIS CAUSES A NEGATIVE IMPACT TO THE USER/CUSTOMER; WHICH IS VERY

IMPORTANT AS A TESTER TO NOT LET HAPPEN.

HONESTY AND PROFESSIONALISM

BEING HONEST AND PROFESSIONAL IS WITHOUT A DOUBT THE MOST IMPORTANT REQUIREMENT IN THE QA

REALM. THE BEST WAY TO PROVIDE THAT HONESTY AND PROFESSIONALISM IS BY CREATING AND MAINTAINING

INFORMATIVE TEST PLANS, DETAILED PROJECT METRICS, EFFECTIVE COMMUNICATION, AND BEING OPEN AND

FLEXIBLE FOR CHANGE. THIS KEEPS TESTING ACCOUNTABLE/TRUSTWORTHY AND HELPS CONTROL PROJECT

WORKFLOW. TEST PERSPECTIVES NEED TO REMAIN FLUID AND NOT SUBMIT TO TUNNEL VISION. BEING ABLE

TO ADAPT WHEN ISSUES ARISE WILL BENEFIT NOT ONLY YOURSELF BUT THE ENTIRE TEAM.

FOLLOWS DIRECTIONS AND MAINTAINS A HIGH WORK FLOW

ONE OF MY GREATEST STRENGTHS IS MY ABILITY TO MULTI-TASK. THIS IS ALSO SOMETHING I KEEP IN MIND

FOR QUALITY ASSURANCE FOR REASONS OF USER IMPATIENCE. COMMON USER PROBLEMS/SCENARIOS ARE THE

FORCED WAIT TIME BETWEEN ACTIONS. MORE OFTEN THAN NOT, THE TYPICAL USER DOES NOT HAVE THE

TOLERANCE FOR SLOW SYSTEMS CONFIGURATIONS AND ONLY PERFORM ONE TASK AT A TIME. SOME OF THE

MOST CONSIDERABLE SOFTWARE ISSUES DISCOVERED (ALBEIT STRANGE) IVE FOUND DURING TESTING RESULT

WHEN ACCESSING MULTIPLE ACTIONS, WITH GREATER SIGNIFICANCE ON DIFFERENT PARTS OF THE CODE. I AM

ACTIVE IN KEEPING THESE THINGS IN MIND WHEN WRITING OR EXECUTING A TEST. PERFORMING MULTIPLE

TASKS ALSO HELPS MAINTAIN A HIGH QUALITY OF WORK.

IDENTIFY, MEASURE, AND IMPROVE

I.M.I ARE A SET OF CORE VALUES I USE IN MY LIFE THAT HAVE ALSO HELPED ME GROW IN MY CAREER. EACH

VALUE HELPS AND ADDS TOWARDS THE IMPROVEMENT OF THE OTHER TWO. I ALWAYS STRIVE TO EXCEED ANY

EXPECTATION AND PUSH THE BALANCE BETWEEN WHAT IS REQUIRED AND WHAT I CAN ACHIEVE. I EXCEL IN

THESE AREAS THROUGH MY ATTENTION TO DETAIL, TEST ORGANIZATION, THE ABILITY TO FOLLOW DIRECTIONS,

AND COMMUNICATE WITHIN A TEAM ENVIRONMENT.

ADAPTABLE INITIATE AND TEAM MEMBER

AS IS COMMON WITH MOST NEW JOBS THERE IS A SLIGHT LEARNING CURVE FOR FULFILLING RESPONSIBILITY. I

ADJUST EASILY INTO NEW POSITION REQUIREMENTS. I AM QUICK TO LEARN AND BECOME PROFICIENT IN USING

ANY SOFTWARE. I FOLLOW AND UNDERSTAND COMPANY POLICY AS WELL AS TEAM PRACTICES.

SOFTWARE/APPLICATION EXPERIENCE:

RATIONAL CLEARCASE

VERSION CONTROL

FILE MANAGEMENT

RATIONAL CLEARQUEST

DEFECT TRACKING

JIRA

DEFECT TRACKING / PROJECT MANAGEMENT

STASH

FILE MANAGEMENT (DEVELOPMENT)

GIT

VERSION CONTROL (DEVELOPMENT)

CODE COLLABORATOR

TEST REVIEWS

AUTOMATED QA - TEST COMPLETE

SOFTWARE TOOL USED TO CREATE AUTOMATION

MICROSOFT OFFICE

MICROSOFT WORD - MANUAL TEST CREATION

MICROSOFT EXCEL - PROJECT METRICS

TELELOGIC DOORS

SPECIFICATION REPOSITORY

VERSION CONTROL

FILE MANAGEMENT

EDUCATION:

SKYVIEW HIGH SCHOOL NAMPA IDAHO

1998 2002 COMPUTER SCIENCE

UNIVERSITY OF IDAHO

2003-2004 GENERAL EDUCATION

COURSERA - ONLINE COURSES

2008-2016 - PYTHON FOR BEGINNERS, HTML BASICS, XML

JOB EXPERIENCE:

06/30/08 4/5/2016 SCHWEITZER ENGINEERING LABORATORIES BOISE IDAHO 509-***-****

SENIOR TEST TECHNICIAN

SOFTWARE TESTING AND QUALITY ASSURANCE FOR VARIOUS SEL APPLICATIONS SUCH AS QUICKSET, SEL

COMPASS, DEVICE MANAGER, DIAGRAM BUILDER, ACSELERATOR RTAC, AND TEAM. THIS ALSO INCLUDES

HARDWARE APPLICATION TESTING WHEN INTERACTING OR TROUBLESHOOTING SEL CONFIGURATION. DUTIES INCLUDE:

TEST CREATION (AUTOMATED AND MANUAL), TEST EXECUTION (REGRESSION, VALIDATION, AND SMOKE TESTS), AND

CREATE/MAINTAIN RESULTS METRIC (CURRENT TEST STATUS AND OVERVIEW/DEFECT SUBMISSION).

PROVIDE SOFTWARE TEST ESTIMATES AND DETAILED TEST PLANS ACTING AS A TEST LEAD. DISCUSSED AND PROVIDED

INPUT DURING DESIGN/SPECIFICATION MEETINGS ADDING USABILITY AND PERFORMANCE ENHANCEMENT FOR QUALITY

ASSURANCE.

CREATED/MAINTAIN AUTOMATED TEST LIBRARY FOR SPECIFIC SEL PRODUCTS.

HELPED CREATE/IMPROVE TEST PROCESSES.

05/01/05 06/15/08 LIONBRIDGE/VERITEST BOISE IDAHO 208-***-****

QUALITY ASSURANCE TEST LEAD

I PERFORMED QUALITY ASSURANCE/SOFTWARE/WHQL/BENCHMARK TESTING FOR COMPANIES CONTRACTED

THROUGH LIONBRIDGE WITH AN EMPHASIS ON BLACK BOX TESTING AND USER EXPERIENCE. ACTING AS BOTH TESTER

AND TEST LEAD FUNCTIONS. I CREATED PROJECT METRICS AND PROJECT DELIVERABLES UPON SUCCESSFUL COMPLETION

OF TESTING, DETAILING THE PROJECT TEST STRUCTURE AND RESULTS.

I TRAVELED TO LOCATIONS AROUND THE US PERFORMING BENCHMARK TESTING FOR COMPANIES SUCH AS NETGEAR,

LINKSYS, DELL, AND BROADCOM.

I CREATED A COMPETITIVE ANALYSIS REPORT FOR NETGEAR, DELL, AND BROADCOM.

PROFESSIONAL REFERENCES:

JAROM SHEARMAN 423-***-**** TEST ENGINEER / TEST LEAD

ALAN MORRISON 208-***-**** TEST ENGINEER / SUPERVISOR

CHRISTOPHER WHELCHEL 208-***-**** SENIOR TEST TECH / LONGTIME

FRIEND

BRAD SAUL 509-***-**** PROJECT MANAGER

MICHAEL BESS 208-***-**** FATHER / BIGGEST CRITIC

PLEASE FEEL FREE TO CONTACT ME BY PHONE (208) 890 - 4336 OR BY EMAIL acxg8e@r.postjobfree.com FOR ADDITIONAL

INFORMATION.

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