Post Job Free

Resume

Sign in

Customer Service Manager

Location:
York, NY
Posted:
November 09, 2016

Contact this candidate

Resume:

HARRISON S. TURKHEIMER

516-***-****

acxfw7@r.postjobfree.com

EXPERIENCE

Fugazy Sports and Entertainment- New York, NY April 2016-October 2016 Event Operations Manager

Manage all aspects of world class transportation and logistics for high profile clients within in the sports and entertainment industry (including but not limited to: the USGA US Open Championship, U.S. Open Tennis Championship, Major League Baseball All-Star Game and Super Bowl.

Prepare responses to RFPs, to advance event planning and coordination,

Identify and foster new business opportunities to support Fugazy Sports & Entertainment growth objectives.

Coordinate, supervise, and direct personnel, subcontractors, and the daily activities involved in the successful execution of events.

Ensure fulfilling all project details as outlined by client(s) and guarantee complete accuracy and success for each event.

Develop, implement and manage event budgets including preparing pre-event financial estimates and completing post- event financial settlements based on contractual requirements.

Assist in developing compelling proposals, including budgets, past performance details, persuasive descriptions of FS&E’s competitive advantage.

WME/IMG – Miami, FL November 2014- September 2015

Operations Manager

Responsible for the Miami Open and Bank of the West Classic nationally.

Assists with fiscal seven figure budgets, assumed management responsibility for service contracts and RFPs

Coordinated with local county and government officials on structure maintenance and necessary permitting.

Manager a group of thirty temporary staff from hiring to payroll and engage in outreach programs with local events to develop programs.

Handled all service contracts for facility operations and twenty plus independent contractors on site.

Develop and maintain Capital Improvement Projects reports and recommendations for the facility and site. Agency 21 Consulting – Miami, FL February 2012-November 2014 Sponsorship and Events Associate

Sold sponsorship packages for the Food Network's New York City & South Beach Wine and Food Festivals and other food and wine space events as well as other clients including the Miami Heat.

Developed and created proposals for potential clients to ultimately assist in the final negotiations leading to formal contractual relationships.

Participate with on-sight event activation, logistics and execution. MetLife Stadium - East Rutherford, NJ (Internship) June 2011–January 2012 Facility Operations Intern

Oversaw all tradesmen and contractors in their execution of maintenance, new naming rights enhancement projects and work orders throughout the venue.

Assisted in the running stadium event set up and breakdown in coordination with the state department of community affairs to building code.

Direct contact with outside design maintenance vendors and individual project management needed to effectively run the venue.

Adelphi University - Garden City, NY May 2009– June 2011 Assistant Game Operations and Event Manager

Assisted in the planning, promotion and execution of all athletic programming events.

Supervised a staff of fifty individuals both student and non student athletes during event set up and breakdown.

Managed all staff and volunteers at the 2010 Division II and III Women’s Lacrosse National Championships. Madison Square Garden - New York, NY (Internship) May–August 2008 Building Operations Intern

Performed building inspections, administrative tasks, preparation of the weekly building schedule, and helped to oversee special events and expos.

Assisted in the oversight of construction and renovation projects with the departments of Business Development, Customer Service and construction

EDUCATION

Masters of Business Administration, Adelphi University, Garden City, NY – 2011 Bachelors of Science (Sport Management) West Virginia University, Morgantown, WV – 2009

West Virginia University Student Government Association Memorial Scholarship Award Recipient, 2008–2009

Sigma Alpha Mu Fraternity Ben Anderson and Bill Schwartz Leadership Scholar



Contact this candidate