Post Job Free

Resume

Sign in

Customer Service Microsoft Office

Location:
Washington, DC
Posted:
November 09, 2016

Contact this candidate

Resume:

PROFESSIONAL EXPERIENCE

Chenega Applied Solutions

Washington, DC

Records Technician

January 2016 to present

Coordinate, organize and complete transfer of records to requested organizations

Review and research tracking and information systems to complete special projects

Acknowledge and respond to case file request

Field urgent request using ARTS

Complete file creation

Assist in training of new Records personnel

Conduct ad hoc research using ARTS, CASES, CIPS and other reference material

Assist internal clients locate specific files

Verify nature of documents and file accordingly

Williamslea Inc.

Washington, DC

Lead Records Associate (Morrison and Foerster, LLP)

June 2014 to January 2016

Executed daily records activities

Maintained the Firm’s records database

Managed the Firm’s inventory in an offsite storage facility, including the offsite filing system

Implemented procedures to ensure high level of service

Generated reports for internal clients

Provided orientation and training for incoming employees

Completed annual file destruction and box audits

Initiated and completed file shipments

Maintained all hard copy files and documents

Provided highest level of customer service

Williamslea Inc.

Washington, DC

Records Associate (Foley & Lardner, LLP)

April 2013 to June 2014

Ensured location of file records through weekly audit

Fulfilled all file requests to internal clients in a timely manner

Utilized and updated Legal Key to create and maintain data records

Processed and validated all files to ensure file accuracy in the file department

Reviewed, organized and indexed incoming and outgoing transfers

Organized and maintained IP files including corresponding documents

Williamslea Inc.

Washington, DC

Mail Associate (Paul Hastings Law Firm)

June 2010 to April 2013

Processed high volume of incoming and outgoing mail

Delivered mail and packages throughout firm to appropriate department or individual

Followed company policies and procedures for varied assigned tasks

Completed large numbers of reprographics requests according to client instructions

Set-up conference rooms including audio/visual equipment, furniture configuration, and refreshments as needed

Hunton & Williams Law Firm

Washington, DC

Document Assistant

November 2005 to November 2009

Organized and maintained files including corresponding documents

Opened new matter numbers and submitted conflict checks

Reviewed files to validate contents, condition and organization

Assisted with faxing, scanning and Xeroxing of documents

Maintained File Management Software System

Conducted monthly and weekly audits of the file room, case rooms, and attorney offices

EDUCATION

Dunbar Senior High School

Washington, DC

Graduated: 1982

SOFTWARE

Legal Key

Microsoft Office

Citrix

Records Manager

iMANAGE



Contact this candidate