Phillip Rathman

*** ********** ******

Sinking Spring, PA 19608

acxfsp@r.postjobfree.com

610-***-**** - Cell

Oil Burner Technician

Overview Highly skilled and safety conscious Oil Burner Technician with technical acumen and experience managing and prioritizing large volumes of work orders for residential and light commercial properties.

• Service & Repair: Adept at troubleshooting, repairing, and maintaining heating, ventilation and air conditioning equipment and all related components. Perform preventive maintenance.

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• Customer Service: Outstanding commitment to quality and service; adept at communicating team members and customers to deliver excellent service, provide work order updates and answer questions.

• Administration: Excellent organizational skills with ability to manage multiple time- sensitive work orders. Accurately document all completed jobs to ensure proper billing. Continuously maintain compliance with all safety rules, policies and procedures. EDUCATION

AND

CREDENTIALS

Universal Technical Institute – Glendale Heights, IL Graduated with certifications in HVAC field.

EPA Certified

Seminars: HVAC Controls & Air Distributions – Air Conditioning and Refrigeration with Principles of Heating Applications – Troubleshooting Electirical Control Circuits – Boiler Operation, Maintenance & Safety.

Professional

Experience

OIL BURNER TECHNICIAN

W. M. Gift Oil – Boyertown, PA

• Serve as a technician of oil burners in residential and commercial facilities.

• Perform preventative maintenance, troubleshoot breakdowns, and repair malfunctioning burner systems and components; utilize measuring and testing instruments.

• Document all maintenance / repair actions and manage equipment records.

• Delivered outstanding customer service as main point of contact for project inquiries; achieved 100% quality service rating in random client surveys

• Routinely worked overtime, weekends, and holidays to ensure complete customer satisfaction.

2008 – Present

Phillip Rathman

OIL BURNER TECHNICIAN

Berks Products – Reading, PA

• Serve as a technician of oil burners in residential and commercial facilities.

• Perform preventative maintenance, troubleshoot breakdowns, and repair malfunctioning burner systems and components; utilize measuring and testing instruments.

• Document all maintenance / repair actions and manage equipment records.

• Delivered outstanding customer service as main point of contact for project inquiries; achieved 100% quality service rating in random client surveys

• Routinely worked overtime, weekends, and holidays to ensure complete customer satisfaction.

2006 - 2008

OIL BURNER TECHNICIAN

PETRO PETROLEUM – READING, PA

• Serve as a technician of oil burners in residential and commercial facilities.

• Perform preventative maintenance, troubleshoot breakdowns, and repair malfunctioning burner systems and components; utilize measuring and testing instruments.

• Document all maintenance / repair actions and manage equipment records.

• Delivered outstanding customer service as main point of contact for project inquiries; achieved 100% quality service rating in random client surveys

• Routinely worked overtime, weekends, and holidays to ensure complete customer satisfaction.

2003 - 2006

OIL BURNER TECHNICIAN

AGWAY ENERGY PRODUCTS – READING, PA

• Serve as a technician of oil burners, natural gas and propane gas in residential and commercial facilities.

• Perform preventative maintenance, troubleshoot breakdowns, and repair malfunctioning burner systems and components; utilize measuring and testing instruments. Document all maintenance / repair actions and manage equipment records.

• Delivered outstanding customer service as main point of contact for project inquiries; achieved 100% quality service rating in random client surveys

• Routinely worked overtime, weekends, and holidays to ensure complete customer satisfaction.

2000 - 2003

REFERENCES AVAILABLE UPON REQUEST

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