AMANDA STETZY

***** ********* **** ******** *******, Ohio 44125 acxfma@r.postjobfree.com 216-***-****

OBJECTIVE

Seeking a position utilizing strong organizational, communication, analytical, and administrative skills.

EDUCATION

Bachelor of Business Administration, May 2015

Kent State University, Kent, Ohio

GPA: 3.19

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Access, Outlook, QuickBooks, HTML, JavaScript

RELATED WORK EXPERIENCE

Director of First Impressions, 18 8 Fine Mens Salons

Beachwood, Ohio (October 2015 Present)

Conducted the training and development of new hires

Handled marketing and selling of retail products, memberships, and special promotions to clients

Scheduled appointments, answered phone calls, and maintained client records

Operated cash register, point of sale functions, and various salon software applications

Marketing Assistant, Universal Windows Direct

Oakwood Village, Ohio (May September 2015)

Processed time sensitive sales leads in an organizational manner

Assisted Director of Marketing in preparing payroll and coordinating marketing meetings

Updated and maintained detailed customer database

Balanced multiple tasks and responsibilities in high pressure situations while maintaining strong customer

service

Tax Department Intern, Pease & Associates, Inc.

Cleveland, Ohio (January April 2015)

Collaborated with preparers, reviewers, and managers to complete projects

Adjusted work papers within Microsoft Excel to improve and simplify process of tax preparation

Updated clients books to correct accounting errors

Prioritized and prepared tax returns for individuals, partnerships, S and C corporations, and non-profits to

meet deadlines

OTHER WORK EXPERIENCE

Hostess, Playmakers Sports Grille

Garfield Heights, Ohio (May November 2014)

Answered phone calls, booked reservations, and greeted and seated customers

Communicated with servers regarding seating arrangements

Executed all aspects of carry-out order process

Utilized personal selling skills to highlight nightly specials

HONORS AND ACTIVITIES

Member, Greater Cleveland Volunteers (September 2015 Present)

Volunteer, Cuyahoga County Public Library 1-2-3 Read Program Tutor (October 2015 March 2016)

Member, Management Information Systems Association, Kent State University (January December 2014)

Deans List, one semester

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