Mekel Billingsley

*** ********* **** • Stone Mountain, GA 30087 • acxffe@r.postjobfree.com • 404-***-**** PROFESSIONAL PROFILE

A highly motivated, analytical and results oriented business professional. A distinguished background in account management with notable direct sales knowledge, marked by increased productivity and profitability. Provides highly effective leadership and communication skills. Works well under pressure and responds to change by finding innovative ways to perform tasks and achieve objectives. Career experience has provided working knowledge in the following key areas:

Problem Solving and Resolution Sales Marketing Strategy Account Management Negotiation Sales Forecasting

Mentoring B2B Cold Calling

CAREER TRACK

FLEETCOR, Norcross, GA (01/08 – 04/16)

Sr. Account Manager

● Consistently led the inside sales team in goal performance, which yielded four President’s Club awards

● Built company revenue by generating new business opportunities with prospective clients in the trucking industry and expanded account portfolios of existing clients

● Consulted Fleet Managers on viable options for their fuel management program

● Promoted the Fleet Card USA line of card products, proactively developing new account prospects through cold calling, leads, and referrals throughout the United States

● Analyzed prospective and existing clients’ specific needs, properly educating them on best customized offers and value of FleetCor’s payment products, instituting the correct program fitted for their business

● Collaborated with other departments (credit, fraud, and card production), ensuring a smooth relationship integration for new clients

● Promoted customer satisfaction, delivered exceptional customer service and solidified ongoing account performance

● Facilitated development and implementation of the sales process and team for FleetCor’s international acquisition

● Developed ideas and strategies that contributed towards the overall goals and growth of the department

● Entered customer applications and required documentation into mainframe utilizing Salesforce.com, calculating customer’s credit needs and account activity –

● Mentored and developed new representatives on effective Sales techniques and Relationship Management maximization.

VERIZON, Atlanta, GA (03/07 – 12/07)

Account Manager

● Managed a book of business for the Northeast Territory that spanned 7 states

● Oversaw account management of 120+ and aggressively pursued new business

● Responsible for all client communications and conflict resolution.

● Met and grew revenue goals for assigned accounts.

● Ensured that client issues were dealt with in an efficient manner

● Will be responsible for pricing integrity and any contractual agreements.

● Planned sales and business development opportunities, including supporting local and regional sales.

● Provided regular two-way communication between the client and the company, to provide the proper representation and set appropriate client expectations.

● Maintain corporate profiles, as needed

● Served as the primary client contact for non-technical or support issues requiring escalation 1

Mekel Billingsley

267 Beechwood Lane • Stone Mountain, GA 30087 • acxffe@r.postjobfree.com • 404-***-**** LEARNING CREDENTIALS

Studied Business Management 1995 - 2000 • Georgia Southern, Atlanta, GA Excellence in Sales Training

COMPUTER COMPETENCIES

Windows Suite• Word • Excel • PowerPoint • Outlook • Salesforce Application Tracking System

PROFESSIONAL ENDORSEMENTS

2

Contact this candidate