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Customer Service Billing

Location:
Illinois
Salary:
$55000.00 - $65000.00
Posted:
November 08, 2016

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Resume:

Benjamin Webb

**** **. ******* **.

Chicago, IL. 60621

Mobile:773-***-**** Email:acxfd3@r.postjobfree.com

EDUCATION:

Columbia College Marketing Bachelor of Arts Degree 1993-1996

Olive Harvey College Mid Management Associate Degree 1986-1993

Billing Coordinator

From June 2014 to Present

(Accounting Principles, Brilliant Financial Staffing, Creative Financial Staffing)

Long-term Contract Position (Clark + Hill, Jenner & Block, Walker Wilcox & Matousek LLP, Meckler Bulger Tilson Marick & Pearson, McDonnell Boehnen Hulbert & Berghoff)

Drafted and finalized client invoicing using Elite Billing Software

●Audited invoices for billing and coordinate backup

●Edit pre-bills descriptions, rate changes, time and write-offs

●Process invoices, reverse and review invoices if needed

●Coordinate all e-billing aspects for assigned clients

●Diligently and timely address e-billing issues and rejections

●Uploaded timekeeper rates into various e-billing system

●Assisted local billing offices to ensure compliance of e-billing clients

●Diligently and timely address inquiries and special projects of management and internal and external client bases

Segal McCambridge Singer & Mahoney

Sr. E-Billing Coordinator March 2007 - October 2013

●Supervised a team of six billing professionals

●Responsible for administration/coordination of the electronic billing process

●Work with billing staff to ensure e-billing submissions are accurate and timely

●Provided written feedback on submissions/reports as needed

●Setup and maintained new e-billing systems through vendor sites

●Ensured all e-billing issues, rejections are monitored and resolved in a timely manner

●Responsible for training new e-billing staff members

●Drafted and finalized client invoicing using Elite Billing Software

●Prepared customized formats as required by clients

●Provided basic financial data and analysis

●Audited invoices for billing and coordinate backup

●Edited pre-bills descriptions, rate changes, time and write-offs

●Processed invoices, reverse and review invoices if needed

Accomplishments: Coordinated efforts with the IT department to come up with a solution to provide payment for and write-offs for the companies FedEx charges. The solution complied with the 30/60 day compliance rule, satisfied the client and benefitted Segal Mc Cambridge by saving $200,000.00 per year.

Kirkland & Ellis LLP

Billing Coordinator February 2004 - March 2007

●Drafted and finalized client invoicing using LMS Billing Software

●Prepared invoices for review by billing attorneys

●Sorted data and prepared work in customized format as required by client

●Monitored payments of assigned clients

●Account Receivable and coordinated collections efforts

●Monitored aging of unbilled fee's for assigned billing attorneys and or client

●Maintained contact with billing and collection committee members and or Financial Managers to coordinate billing and collection efforts

●Provided basic financial data and analysis

Accomplishments: Effectively managed a working relationship with billers, attorneys and clients resulting in successfully reaching quarterly invoicing goal of $250mm. Ongoing relationship management helped define a cohesive workflow for the department allowing for up to 4,000 successfully uploaded and paid invoices.

Hinshaw & Culbertson

Billing Coordinator September 2000 - February 2004

●Supervised team of eight billing professionals

●Drafted and finalized client invoicing using CMS Billing Software

●Conducted daily meetings with attorneys and clients

●Downloaded electronic invoices, resolve problems with download if any

●Set up client guidelines for employees to follow

●Set up clients, attorneys, rates on web site for electronic invoicing

●Audited invoices for billing coordinator back-up

●Edited attorneys pre-bills descriptions, rates change, time, write offs

●Processed invoices, reverse and review invoices if needed

Accomplishments: Recommended and successfully implemented an electronic billing system resulting in less paper invoicing and quicker turn around on payments received.

SOFTWARE SKILLS: CMS, Elite, 3E, Micro Soft Office including Excel, Word and Outlook, Star Collect, AS 400, LMS V & VI, SAP, Orion

Electronic Billing Systems:

Ace Westchester, Ace Lamp, ACEUSA, Allegient, Bridgeway, Legal Exchange, Collaborati, CounselLink, EMC Advocator, ESIS Advocator, Litigation Advisor, Kingway-LSS, Lawtrac, Legal Exchange Bottomline, Legal Solutions, Meadowbrook-LSS, Sharedoc, Serengeti, Tymetrix, Team Connect, eCaseTrack

REFERENCES: Available upon request



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