Melissa A. Bermudez

**** ****** **

Parma, Ohio *4129

Home: 216-***-****

acxfbx@r.postjobfree.com

Professional summary

I am a multi-tasked employee seeking to establish a long-term relationship with an organization that requires professional commitment and values my employment. I have the ability to manage successfully and smoothly transition from one role to another within a company. I possess the knowledge, tools and techniques for adapting to changes within a department and overall changing environment of a company. I am able to plan, organize, monitor and control projects ensuring efficient utilization of technical and administrative resources. Employment Summary

Metro pcs

Customer service Rep. July 2016 - Present

Sales

Customer service rep

Checksmart financial Institute November 2013- May 2016 Customer Service Rep

o Sales, Collections & Data Entry

o Vault Management with Balancing and reconcilement o Performs transactions under surveillance

o Process a variety of money related transactions

o Communicate all relevant information to co-workers and management to maintain consistency and avoid potential problems.

o Maintains security and confidentiality of files, records, and lists o Training other associates if needed

Stockyard Meats September 2006-August 2013

Customer Service Rep

o Cashier

o Provide Premier customer service, including greeting and responding to questions o Cutting and preparing all varieties and cuts of meat, including safe operations of tools o Selling products by providing customer information regarding the products o Receiving inventory from delivery trucks

o Maintaining, filing and rotating product in meat cases o Training other associates if needed

Education

High School Diploma, Max Hayes Adult Education Cleveland, Ohio