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Sales Account Manager

Location:
Cumming, GA
Posted:
November 08, 2016

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Resume:

DAWN BUTTRUM

**** ********** ***** *******, ******* 30041 M: 404-***-**** H:770-***-**** acxfb6@r.postjobfree.com OBJECTIVE

To obtain a position as a Sales professional in the America’s Region and Southeast territories to drive sales and market share. Meet and exceed the customers’ needs and objectives for their industry sector. PROFILE

Accomplished business executive with exemplary field sales experience and performance in the food industry, healthcare sales and service solutions. Performance based, creative and highly motivated sales executive utilizing sales operations background, excellent communication, customer service and strong relationship management skills in developing, implementing and executing sales strategy to grow and develop business opportunities resulting in increased and profitable sales to support overall business strategy. 20+ years of sales experience with Sales, Sales Operations, Resource Management, Compliance, and Marketing experience. PROFESSIONAL EXPERIENCE

Stroup Ingredient Resources, Cumming, GA 2014-Present Stroup Ingredient Resources are sales professionals that represent multiple manufacturers/supplier partners in the food industry.

Sales Representative, Cumming, GA

Responsible for driving the overall execution of orders using valid pricing models, product configuration and opportunity creation in customer/order tracking databases. Relationships are the cornerstone to my culture and I build relationships through trust and expertise.

Strong growth in overall territory totaling over 30% in increased business.

Gained fantastic momentum and turned several non-buying customers around. Increased sales in some of those accounts by over 200%.

Successfully expanded business and cultivated new accounts

Championed custom solutions with industrial customers with emphasis on bakery and dairy needs

Handles sales, customer service, pricing requests, sample requests and resourcing for the SC/NC & TN territories.

Established strong business relationships with all targeted account and supplier partners to provide ingredient needs for all customers.

General Electric Healthcare, Waukesha, WI 2004-2014 GE Healthcare provides services in medical imaging and information technologies, medical diagnostics, patient monitoring systems, disease research, and drug discovery. Service Sales Operations Specialist, Waukesha, WI

Responsible for driving the overall execution of orders using valid pricing models, product configuration and opportunity creation in customer/order tracking databases.

Instrumental in the success of all SE territories including helping close a $17M deal at a Columbus Regional Health System by working closely with the field team and customer to meet their needs

Assisted the National Accounts team win the Alliance contract at $60M and CHS at $55.5M by using my pricing expertise

Provided strong management & customer focused support of the Service Sales contracting process while ensuring quality and integrity of all customer contracts/orders are processed through the GEHC system

Key contact and liaison for internal (Sales, Service, Marketing, Finance, Logistics) customers as well as corresponding directly with external customers to ensure on time, high quality quotes and order fulfillment

Supported teams using strong understanding of teams’ accounts and have the ability to quickly pick up on customer needs by finding solutions to address and prioritize accordingly to meet expectations

Worked closely with sales groups, Marketing, Commercial Operations, and Finance to resolve technical and process-related issues

Siemens Business Services, Inc., Germany 1999-2004 Siemens Business Services, Inc., provides a wide range of information technology services such as consulting, systems integration and IT management.

Sales Operations Manager, Germany

Responsible for building relationships with third party vendors to obtain skilled consultants at a profitable cost while assigning their expertise at client sites to ensure timely and well executed delivery of services ensuring that the customers’ needs were met.

Owned & maintained North American sales forecast & pipeline for the Business Applications Consulting group

Worked closely with both internal and external suppliers to ensure skilled resources were available to meet the opportunities and client needs

Qualified and pre-screened candidates before contacting Area Client Executives

Negotiated rates with third party vendors to ensure cost was covered and profit margin was gained. Continually identifying what resource needs were in the pipeline to ensure seamless execution

Prepared & developed extensive reports to coordinate headcount requirements meeting the sales forecast needs. Interfaced with the sales team to ensure correct billing rates as these rates were sent to the client for payment of services

Worked closely with the management team to provide an accurate forecast of the business and where there were shortfalls, providing them with alternative solutions PeopleSoft, Inc., Pleasanton, CA – currently part of Oracle 1998-1999 PeopleSoft, Inc., previously was the largest supplier in North America for Enterprise Software Regional Sales Specialist, Public Sector

Worked directly with the VP Sales for the Public Sector. Consistently delivered results enabling the sales team to achieve goals. Collaboratively worked with key members to simplify their quoting process and being the contact person for key accounts

Key member of the Public Sector Mid Atlantic Sales team ensuring that sales forecasts were exceeded or met

Maintained an accurate and complete prospect database as well as generating qualified leads by matching potential customer technological needs to product offerings

Nurtured new business relationships by driving pre-sale activities including researching territories and providing accurate information exchange through collateral mailings

Qualified current customers as reference sites for new prospects in the sales cycle. Scientific-Atlanta, Inc., Duluth, GA-currently known as Cisco 1992-1997 Scientific-Atlanta, Inc., is a GA based manufacturer of cable television, telecommunications and broadband equipment. They are fully integrated into Cisco’s products/services portfolio Executive Project Coordinator

Assisted the VP of Manufacturing in the day to day activities of the facility. Engaged with all levels of personnel communicating their needs. Partnered with other departments to ensure questions and issues were met.

Assigned many special projects to coordinate and document including the transfer of the manufacturing facility to Juarez, Mexico, yearly recognition events and ISO 9001 project.

Created and maintained statistical and analytical reports

Was the customer interface for the Factory Tours and the coordination of those tours which lead to multiple, strategic, large contracts

Member of the ISO 9000 Launch Team enabling successful certification obtainment EDUCATION

Attended University of Tennessee, Chattanooga

TRAINING

Professional Leadership Development Program-Management Team at Scientific Atlanta

Miller Heiman Strategic Selling

Salesforce Training/Experience



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