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Manager Customer Service

Location:
Clarksville, TN
Posted:
November 10, 2016

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Resume:

Eva M. Walton

*** ****** *****

Clarksville, TN *7040

acxf8p@r.postjobfree.com

540-***-****

OBJECTIVE

DESIRE A POSITION THAT FURTHER CHALLENGES AND UTILIZES AQUIRED SKILLS.

EDUCATION

GRADUATE 1997 ECPI TECHNICAL COLLEGE-ROANOKE, VIRGINIA

ASSOCIATES DEGREE IN APPLIED SCIENCE

WITH MAJOR IN MEDICAL COMPUTER ADMINISTRATION

HIGHLIGHTS OF COURSES COMPLETED:

MEDICAL TERMINOLOGY I, II, III

BASIC MEDICAL INSURANCE AND CODING

CLINICAL PROCEDURES

CRITICAL THINKING

TRANSCRIPTION

MEDICAL LAW, ETHICS AND BIOETHICS IN MEDICAL OFFICE

COST MANAGEMENT-MORROW ENTERPRISES

PERSONEL MANAGEMENT-MORROW ENTERPRISES

EXPERIENCE

JULY 2005 TO OCTOBER 2016 MCKESSEN-SENIOR REIMBURSEMENT SPECIALIST-ACCOUNTS RECEIVABLE-

PREP DEPOSITS, BALANCE A/R LEDGERS AGAINST BANK STATEMENTS.

PREVIOUSLY RESPONSIBLE FOR NORTH CAROLINA MEDICAID, VA MEDICAID, OKLAHOMA MEDICAID, BACK UP WORKERS COMPENSATION AND DMA CLAIMS, PARTICIPANT IN SIX SIGMA PROJECTS, RESEARCH AND RESOLVE ACCOUNTS WITH OUTSTANDING BALANCES, WORKING CORRESPONDENCE, WORKING CEILING AND BALANCE LIST PROVIDED BY MANAGEMENT, POSTING REJECTIONS AND CONTACTING INSURANCE CARRIERS FOR CLAIM STATUS, FILING APPEALS AND WRITING UP ADJUSTMENT SHEETS FOR NON COVERED BY MEDICAID PROGRAM DENIALS, WORKING OTHER COMMERCIAL CARRIERS AS NEEDED OR ASSIGNED BY MANAGEMENT, INCLUDING MEDICARE, BLUE CROSS BLUE SHIELD, UNITED ETC. BACKING UP CUSTOMER SERVICE LINES AS NEEDED OR ASSIGNED. BACKING UP PAYMENTS DEPARTMENT AND DATA ENTRY. TO VERIFY CALL 800-***-**** CODE 10206.

APRIL-2004 TO JULY 2005 ONE STOP MARKET #5- STORE MANAGER

RESPONSIBLE FOR ALL OPERATIONS OF MANAGING A RETAIL CONVENIENCE STORE/ GAS STATION, INVENTORY CONTROL, RUNNING SPECIALS, HIRING AND DISMISSAL OF EMPLOYEES, PAYROLL, FOLLOWING ABC, OSHIA AND HEALTH DEPARTMENT GUIDELINES AND REGULATIONS, ORGANIZING SPECIAL EVENTS SURROUNDING LOCAL HIGH SCHOOLS OR SPORTING EVENTS LOCATED NEAR STORE. TO VERIFY CALL 540-***-**** SHARON UNDERWOOD.

2001 TO 2004 PER-SE TECHNOLOGIES –ACCOUNTS RECEIVABLE SPECIALIST RESPONSIBLE FOR WORKING DEPOSITS, POSTING PAYMENTS AND ADJSUTMENTS BASED ON PAYMENT VOUCHERS AND PARTICIPATION WITH DIFFERENT CLIENTS AND THE INSURANCE COMPANIES. TO VERIFY CALL 800-***-**** CODE 10206

1997 TO 2001 VALLEY NEPHROLOGY ASSOCAITES-ACCOUNTS PAYABLE SPECIALIST

RESPONSIBLE FOR MAINTAINING ALL ASPECTS OF ACCOUNTS PAYABLE, ACCOUNT CONFIDENTIALITY AND BUSINESS TRANSACTIONS, TIMELY AND ACCURATE HANDLING OF ACCOUNTS AND BALANCES IN A MONTHLY AND YEAR END CLOSING PROCESS.

TO VERIFY CALL 540-***-**** AMANDA MCCAUL.

1993 TO 1996 RALPHS MARKET- STORE MANAGER –OWNER RALPH SMITH

RESPONSIBLE FOR MAINTAING QUALITY CUSTOMER SERVICES, SUPERVISE RENTAL

PROPERTIES AND COLLECTIONS OF RENTS DUE, OVERSEE AND MANAGE CASH FLOW,

INVENTORY CONTROL, HIRING AND EMPLOYEE TRAINING. TO VERIFY CALL 540-***-**** .

1993 TO 1993 CATOS PLUS-ASSITANT MANAGER

RESPONSIBILITIES ASSIST MANAGER WITH SCHEDULING, ORDERING, INVENTORY SHRINKAGE, CASH FLOW ETC

1993 TO 1993 MCDONALDS MANAGER

1994 TO 1995 STAY AT HOME MOM

1991 TO 1994 H & H X-RAY

1987 TO 1988 HOP IN FOOD STORES MANAGER

1985 TO 1987 DOMINOS PIZZA- ASSTANT MANAGER

1981 TO 1985 MCDONALDS MANAGER

PERSONAL REFERENCES

MARK CHAPMAN OLD DOMINION FREIGHT 903-***-**** 4 YEARS

TERESA CARTER- SALES CONSULTANT 540-***-**** 30 YEARS

SHARON UNDERWOOD ONE STOP MKT #2-540-***-****-** YEARS

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