LaTear Richardson

Business Management Student with over 10 years of supervisory experience

Randallstown, MD 21133

acxf8a@r.postjobfree.com - 646-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Bge Field Rep

CCI - Baltimore, MD - June 2016 to Present

Work as a contractor for BG&E customer service field operator, processing payments, Uninstalling meters, disconnecting utility at meter, or overhead service lines. Feild Debt Collections. Meter Reader

BG&E - Baltimore, MD - November 2013 to April 2016 Responsibilities

Read electric and gas consumption meters and enter data in route books or hand-held computers. Walk or operate company vehicles along established routes to take readings of meter dials. Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled. Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations. Inspect meters for unauthorized connections, defects, and damage such as broken seals. Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs and other hazards. Answer customers' questions about services and charges, or direct them to customer service centers. Update client address and meter location information. Leave messages to arrange different times to read meters in cases in which meters are not accessible. Skills Used

Gathering data. Documentation/recording of information.Operating Vehicles, Mechanized Devices, and Equipment. Processing Information.Communicating with Supervisors and Peers. Working Directly with the Public. Communicating with Persons Outside Organization. Organizing, Planning, and Prioritizing Work. Identifying Objects, Actions, and Events.

Residential Advisor

Maryland Department of Juvenile Services - December 2012 to December 2013 Documenting and providing Supervision and guidance to youths residing in a detention facility by observing and interacting with youths, assisting them with everyday life skills and advising them of appropriate alternative behaviors as needed with motivational interviewing and crisis prevention and intervention.

Senior Superivsor

Johns Hopkins Hospital - Baltimore, MD - September 2004 to October 2010 Primary responsibilities was to maintain daily shift operation of 112 security officers and 4 supervisors. Scheduling and Payroll. Report writing and initiated investigations. Maintenance and updating of personnel files. Orientation and training. Maintained and develop Liaisons with other departments for clinical training. Participated in work group facilitation activities including presentations and the development of new emergency management policies.

Medical Coding Intern

Johns Hopkins Hospital - Baltimore, MD - September 2007 to May 2009 Responsibilities

11/2007 -05/2008

Code records by following prescribed coding standards such as ICD-9 and CPT for Adult Emergency Department, Pediatric Emergency Department, and the Wilmer Eye Clinic Emergency Department. Review physician notes and obtain necessary clarifications where necessary. Prepare appropriate claim documents. Follow up with insurance companies and ensure that all claims come to fruition. Administrative Coordinator, Johns Hopkins Hospital EDUCATION

Business Management

CCBC - Baltimore County, MD

2014 to 2017

Business Management

UNIVERSITY OF PHOENIX

2013 to 2014

CPT

University Composition and Communication II. COMPUTER CAREER INSTITUE@ JOHNS HOPKINS UNIVERSITY

July 2007 to May 2008

SKILLS

Knowledge of Medical Office Procedures, ICD-9 and CPT-4 Coding. Records Management and Database Management. Front Desk Reception and executive support. Excellent written and verbal communication Hippa and Joint Commission. CPR certified. Safety and Security. Leadership Training. Entry Level Training Academy operated by the Police and Correctional Training Commissions. Type 35wpm. COMPUTER SKILLS MS Word MS Excel, MS PowerPoint, MS Outlook, GroupWise, Citrix, Kronos, Medisoft, EMR, Epic.

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