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Salvatore Cataldo

*** ******** **** ***** *******, N.Y. 11693

Home 386-***-****

acxf5s@r.postjobfree.com

CAREER SUMMARY

IT Professional with over 11 years of experience in Healthcare providing thorough and skillful support for clients and end users.

EMPLOYMENT HISTORY

Desktop Support 2015 to 2016

Sherman Abrams Laboratories, Brooklyn, NY-

• Providing, consulting and facilitating Laboratory needs.

• Stabilized the Labs network by replacing equipment and repairing any of deficient areas.

• Install of various types of software that fit the company’s needs and provide training to the end users. • Currently working with Active Directory, Virtual Machine, and Sonicwall.

• Build on Document management software to store electronic records.

• Creating an offsite backup solution for the Labs main server.

Computer Technical Support 2011 to 2015

Empire City Laboratories, Brooklyn, NY –

• Serve as a one person help desk for client’s onsite and via remote service. Provide education to end user to help them maintain efficiency.

• Completely rebuilt the company's communications infrastructure from the ground up. Manage all responsibilities related to computing and or communications, and integrated NEC VOIP phone, intercom and paging system.

• Instituted Internet Service Providers and built connections with fail-safe redundancy for Internet, phones and faxes.

Provide regular administration of interfaces, internal to all Laboratory instruments and external interfaces for end users. Build of VPN tunnels with other companies for interfaces, to receive lab orders and send back lab results for easy automation.

• Assembled and maintain a Data Center consisting of several WatchGuard firewalls, several servers, routes, NAS (Backup & File storage), phone system, call accounting System, call logging system, fax server, and a 40channel security camera system.

• Applied security levels on firewalls and workstations, provided anti-virus, malware removal, and web blocker support to block out any intrusions and maintain integrity to the network.

• Maintain the electronic medical record system and provided a backup solution for all critical information.

• Upgraded and added new workstations, printers and phones in the billing department to optimize and expedite billing and payments.

• Project managed with vendors such as Siemens, plumbers, electricians, and contractors to build the laboratory's internal footprint. As well as facilitated heavy lab instrument installation for "go live" process including track specimen processing system and other Lab Instruments.

•Provisioned Access Control Reader cards for all employees.

•Deployed and administered Office 365 for end users. Configure and support sales force with various models of mobile devices to improve sales performance.

•Constant monitoring of industrial Toshiba UPS for electrical backup of entire laboratory.

•Daily PM check list of all building air cooling units to maintain the proper temperatures in laboratory.

Computer Support Specialist 2005 to 2011

Peninsula Hospital Center, Far Rockaway, NY –

•Severed as Application administrator for Siemens HIS.

• Restructured and maintained Peninsula Hospital Center's Data network: Compaq and Dell Servers, MS Windows NT 4.0 Domain and Windows 2008 Active Directory infrastructure.

Salvatore Cataldo

332 Crossbay Blvd Broad Channel, N.Y. 11693

Home 386-***-****

acxf5s@r.postjobfree.com

• Maintained MS Exchange 2003 email server.

• Managed application servers: MS SQL Server 2000 & 2005, database servers hosting medical coding and billing systems that interfaced with DEC Alpha Server 4100 series HIS Systems.

• Worked with IBM to redesign and upgrade the existing networking infrastructure: Cisco Wireless Control System, Wireless LAN Controller 4400 series and 1240 series, Cisco Access Points, VLANs to segment the network.

• Migrated Windows 2003 AD to Windows 2008 AD

• Worked with Medisys Health System (Jamaica Hospital Medical Center) to implement, install and configure a point-to-point DS3 45 MB circuit.

•Implemented network security and VPN access solutions (site-to-site and remote access IPSEC VPN).

• Administered tape and disk based backup storage systems utilizing Symantec Backup Exec 12.x.

• Implemented a centralized managed virus protection solution for all devices in the internal network, using Symantec Endpoint Protection 12.x.

• Security appliance with CSC-SSM-20 security module for Anti-Virus, Anti-Spyware, Anti-Spam, URL Blocking, Content Filtering, Anti-Phishing protection at the perimeter area.

• Provided technical support and solutions for all employees to improved facility operations.

TECHNICAL SKILLS

• Hardware: DELL PowerEdge servers 4600, 2850, 750, R260, T-310, T710 & Dell workstations, HP Proliant2500/3000/7000/300 series servers, RAID 0-1-5, IBM Servers & workstations, Compaq Servers & workstations, notebooks / Dell DLT Autoloader tape drives, Quantum autoloader tape drives, HP SureStore tape drive, WatchGuard XTM 2&5 Series, HP Pro Cure, Digi Etherlite, Systech NDS Port Server, Cisco ASA 55xx series, Cisco PIX 515x series, Cisco VPN 3000 series Concentrator, Cisco 6500/4500/3550multi-layer switches and 2950/2960/1900 access switches, Cisco 2800/2600/2500/800 series routers, modems, network interface cards etc.

• Network and Protocols: WAN/LAN/TCPIP/ DHCP/Active Directory/Wins/ SNA/ DNS & BOVPN

• Software and OS: AIX-UNIX/ Server NT,Windows 2000, 2003, 2008,2012/Windows XP/Windows 7/Windows/Windows10/8/Citrix Server/ Cisco IOS/Fireware/WatchGuard System Manager/Sonicwall/NEC Pro/NEC Projectors/TrisysTapit Nova call logger/Digital logger call recorder/Sentry Camera system(MClient)/Intelli-Tec Security/TCS Time Equipment/Kronos Time Attendance/Finger Tec Time Attendance/Kerri Doors/MS Office 2003,2007,2010/Office 365/Adobe Suite/Core FTP/Ipswich WS_FTP/Smart mail/Symantec Antivirus/LogMeIn Remote Host/ioSafe NAS.

• Health Information Systems Applications: Glucometer software/ChemRX- Pharmacy Plus/3M Coding/ Clintrack, Chartlink/ Softmed/ Softdent, Achieve-Pathlinks/Angio Screen/Barr System/GeriMenu/Spacelab/ PE Controller/ Choice Dimensions/ SpectraSoft-Appointments PRO/ Keri Doors/ IVIS 500/Siemens HIS(Clinical and Financial)/LIS Quality Software Systems

• Laboratory Instruments: Siemens Central Link Track System/Siemens Advia 2120i/Siemens Immulite 2000/Gen-Prob Tigris/Iris iQ 200/DYNEX DSX/Thermo Fisher Phadia 250 &1000/PremierTrinity Hb9210/Beckmen LH750/Sebia/SysmexCoag

EDUCATION

Hunter Business School-Computer Repair Technology with Networking Program Diploma /GPA 3.67

Microsoft Virtual Academy Courses-Introduction to Office 365/ Networking Fundamentals

SELECTED ACCOMPLISHMENTS

Certificate of Achievement, Nassau County Executive Office/Attendance Award, Hunter Business School

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