Email: acxf5l@r.postjobfree.com

Alexia Nicole Silva

Objective Looking for a position of education teaching to use my strong passion for adult and children’s development, together with skills and experience that will enable me to encourage creativity and higher-order thinking to increase performance.

Experience 05/15- Present HP Inc. Guadalajara, Jalisco

Customer Care Representative

Order management for the states of Connecticut, Florida, and Ohio

Daily meetings with HP sales account managers to fulfil purchase orders.

Assist other states for the east coast of the United States when needed.

11/15- Present Tutor ABC Online

English tutor

Provide energetic lessons to adult and junior students in the comfort of their homes

On spot feedback and correction, both constructive and positive when needed

Encourage repetition until student is comfortable with the pronunciation.

09/14 – 11/15 Private English Lessons Guadalajara, Jalisco

English Teacher

Private one on one lessons for children and adults in the neighbourhood.

Fun and creative real life situation activities to catch their attention and encourage conversation.

09/14- 09/15 T-mobile Guadalajara, Jalisco

Technical support agent

Repairing cell phone service such as calls, internet, and SMS messaging when failing

Assisting the customer with step by step troubleshooting to enhance the best customer experience