STEVEN SCHREIBMAN
www.linkedin.com/in/stevenschreibman
@srschreibman
acxexh@r.postjobfree.com
CAREER SUMMARY
Intuitive, strategic, high-EQ marketing/advertising/branding professional with meaningful experience integrating and maximizing communications across all touchpoints for iconic businesses. Brand turnaround specialist. Successful background in advertising, digital, social media, promotions, creative direction, CRM, loyalty, customer segmentation, qual/quant research, Brand Health, store design, and trend spotting. Award-winning, creative, strategic innovator and influencer with proven leadership/managerial skills and positive energy. Original, conceptual thinker and teacher. Keen ability to synthesize and action analytical findings. Astute creator of marketing initiatives in all media.
EXPERIENCE
2015 – Present SHANE CO., Denver, CO
$300 million privately-held jewelry retailer
CHIEF MARKETING OFFICER
Led strategic, creative and executional development of all customer-facing marketing communications
Spearheaded a complete redesign of all touchpoints in all media, creating a new, fresh look and feel for the Shane Co. brand that was both breakthrough and unique to the category
Revamped brand advertising with a focus on creating white space within the jewelry category, resulting in a unique, breakthrough tone/manner. This led to significant gains in online (+45%) and in-store (+8%) traffic and sales
Improved media mix, resulting in significant traffic and sales gains in four test markets without increasing overall spend; currently rolling-out nationally
Grew all social media platforms, generating average increases of +28% in followers on Facebook, Instagram and Pinterest
Oversaw complete redesign and relaunch of the company’s digital footprint, focusing on web (desktop, tablet, mobile), a new app, and advertising. Subsequently brought these experiences to retail
Fielded the company’s first Brand Health Tracking Study, leveraging data to drive new strategies, e.g., increasing the focus on men’s merchandise, generating a +35% increase in business during Year 1
Created fully-integrated campaigns for key selling periods, resulting in the largest revenue-generating campaigns in the company's history drove +12% store comps during Holiday, +7% during Valentine’s Day, and +14% during Mother’s Day, the latter with 98% product sell-through
Significantly strengthened email marketing program through fast testing drove an increase of +5pp in open rates and +15pp in click-through rates by shifting the focus from overall categories to specific items
Introduced enhanced CRM strategies to the company, leveraging Direct Mail to drive increased sales. Achieved 9% purchase rate from first integrated effort
Led redesign of brick-and-mortar store format, incorporating increased technology, social media and improved customer journey. Currently executing beta test
Streamlined the company’s event sponsorship strategy, focusing on more ownable elements and enhanced fan experiences. Rolled-out this new activation with pro sports teams in the NFL, NBA and Major League Baseball
Created in-store events which generated an average of $50K in sales in 3 hours
Inherited a fully-integrated team of 37 professionals, significantly improving work performance and creative output within 6 months
2010 – 2013 FINISH LINE, Indianapolis, IN
$2 billion retailer of sneakers and athletic apparel
SENIOR VICE PRESIDENT, CHIEF MARKETING OFFICER
VICE PRESIDENT, CHIEF MARKETING OFFICER
Set the strategic and creative standard for all omnichannel marketing and communications
Leveraged all touchpoints to drive store traffic, beating mall traffic trends 40 out of 52 weeks after 24 months of declines
Greatly expanded the breadth and impact of seasonal campaigns driving an average revenue increase of +14% per season by extending messaging into exclusive online gaming, exclusive promotional events with key vendors, and engagement-enhancing sharable content
Oversaw CRM/loyalty programs added an average of 2,000K new loyalty program members every year; drove engagement to account for 52% of total store sales (up from 37%) with no increase in budget
Increased overall loyalty member repeat purchase behavior from 35% to 43%; almost doubled first 6-month incidence of repeat purchase from 11% to 21% in one year through a restructure of the loyalty program and Welcome Kit
Led new store design created new concept store which generated an increase in revenue of +21% in a 10-store test; created shop-in-shop concept for Macy’s stores, which helped double revenue vs. LY; led development of outlet store initiative; led design of “showroom” concept
Improved marketing relationships with key vendors, resulting in the creation of a sub-database of 1,250K active customers specific to those brands, and the highest average product sell-throughs in the mall channel (online and offline) for select brands
Championed consumer research, executing the company’s first Brand Health Tracking Study, which helped redefine Finish Line’s communications strategy, resulting in significant increases in all purchase funnel metrics during the first year; also executed the first customer segmentation study, which refined CRM/loyalty/content strategies
Created robust marketing plans around strategic sponsorships, including high-impact work with the Indiana Pacers/Fever organization and Special Olympics
Inherited a team of 26 associates in 2 offices; significantly improved work performance and employee engagement within 6 months
2003 – 2010 NATIONWIDE, Columbus, OH
$24 billion insurance/financial services provider
VICE PRESIDENT, CHIEF CREATIVE OFFICER
VICE PRESIDENT, ADVERTISING & BRAND MANAGEMENT
Oversaw strategy, creation and development of the largest integrated ad campaign in the company’s history, achieving +4pp increase in Unaided Awareness within 6 months of launch; changed the course of insurance marketing in the US and continues to influence new competitive campaigns today
Responsible for the creation and execution of all omnichannel creative output across 32 business units; successfully delivered cross-divisional consistency on all communications averaging 1,200 touchpoints annually
Over the campaign’s 5-year run, generated significant increases in Purchase Consideration, Logo Awareness, Slogan Awareness and Advertising Awareness all critical drivers of sales volume
Recharged new customer profile from “old” and “uninvolved with life” to significantly younger and “willing to try new things” (source: Simmons)
Repositioned and reconcepted Strategic Sponsorships, like the Nationwide Tour (a PGA-affiliated golf tournament), resulting in a +30% increase in on-air support and media mentions, proactive lead generation and increased sales; helped create the NASCAR Nationwide Series, plus other partnerships, including Ohio State University (football), Columbus Blue Jackets (hockey) and Columbus Clippers (soccer); led promotional programs for each
Concepted the first Super Bowl commercial to leverage social media, and oversaw the first-time release of the ad prior to the game. This generated $24 million in publicity, becoming the most talked-about Super Bowl ad of the year. It was awarded Top Ten Ad of the Year by Time magazine and remains one of the most talked-about Super Bowl ads of all time
Managed total advertising budget of $300 million across 8 ad agencies including general market, African American, Latino and Southeast Asian; oversaw contract negotiation and staffing for each
Managed 12-person department; maintained cross-functional team of 104 associates over 5 offices
1998 – 2003 VICTORIA’S SECRET, Columbus, OH
$6 billion apparel/cosmetics specialty retailer
DIRECTOR OF MARKETING
Conceived, developed and executed the Victoria’s Secret CRM/loyalty program, which generated incremental revenue of +250 million over 5 years
Led the strategic vision and execution behind the brand’s proprietary credit card, adding over 4,000,000 new, active customers to the Victoria’s Secret database
Created and executed multi-channel, multi-division Marketing campaigns behind product launches, including the Natural Miracle Bra, Body by Victoria and Desire sub-brands
Integrated marketing/communication efforts across the Victoria’s Secret Lingerie, Beauty and Catalogue businesses, driving cross-platform store traffic and sales
Led the development and execution of Marketing plans for the annual Victoria’s Secret Fashion show, culminating in a promotion that drove comp sales by +45%
Helped manage $50 million media budget and assisted EVP with all P&L responsibilities
Led a team of 3 associates, achieving annual performance increases
1996 – 1998 L’OREAL USA, New York, NY
$10 billion cosmetics/fragrance/haircare company
BRAND MANAGER, L’Oreal Cosmetics and Haircare
Led strategic development and execution behind annual marketing plans for 90-SKU product line
Launched 2 new products, achieving first-year sales of $3 million (10% of total business)
Created strategic framework for all new product development
Restaged and repositioned the nail enamel product line, emphasizing fashion/color (per trend research), resulting in average annual volume increases of +10%
Conceived, planned and executed 6 promotions combining all L’Oreal cosmetics businesses
Oversaw $10 million advertising budget and P&L
Managed 2 direct reports, achieving annual improvement in performance
1992 – 1996 MTV NETWORKS, New York, NY
$2 billion media/entertainment company
MARKETING MANAGER, VH1
Identified, conceived and executed added-value advertising and promotion events for key channel advertisers, including new programming launches, unique on-air content, online initiatives and others
Created off-channel advertising and promotion initiatives for brand VH1, including a loyalty program for 30,000 viewers of the show “Fashion Television”
Part of the core team that developed new tent-pole programming, including “VH1 Honors” and “VH1 Fashion Awards” as vehicles to attract new advertisers
Led the strategic planning process for Marketing
Wrote Marketing plans for an average of 20 new promotions annually
Analyzed competitive trade advertising and developed first-ever trade ad strategy
Managed 2 direct reports
EDUCATION
Pace University, Lubin School of Business, New York, NY
MBA, Marketing
Indiana University, Kelley School of Business, Bloomington, IN
BS, Business (concentration in Marketing/Advertising) Dean’s List