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Human Resources Customer Service

Location:
El Segundo, CA
Posted:
November 07, 2016

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Resume:

Kendra Stiger

acxevq@r.postjobfree.com

562-***-****

El Segundo, CA

Summary

Proven track record of success placing professionals within areas of business analysis, project management, web and application development, software development, quality assurance, systems analysis, database administration, business intelligence, infrastructure support, networking engineering, electrical engineering, supply chain, healthcare, telecom and many more. Staffed across various industries including Healthcare, Biotechnology, Medical Device, Semiconductor, Financial, Manufacturing, E-Commerce, Real Estate, and others. Applicant Tracking System (ATS) experience includes Bullhorn, SilkRoad, TempWorks, PeopleClick, PeopleSoft, and Salesforce as well as other in-house human resources tools

Excellent experience with online search sites such as Careerbuilder, Monster, Dice, and CalJobs, among others Very successful with Social Media including LinkedIn, Facebook, Twitter, as well as specific Southern California user-groups

Demonstrated success finding highly qualified candidates with strong technical and behavioral based interviewing skills Skilled at building relationships and communicating effectively, while maintaining results-oriented attention to detail and working effectively and rapidly (high sense of urgency) to meet corporate objectives, Very organized and thorough with a keen eye for detail, Proficient in MS Office, Excel, PowerPoint, Adobe Acrobat, and Outlook

BART (Contract) Oakland, CA

Personnel Analyst 11/15-9/16

Performs a variety of analytical tasks in processing personnel requests in the areas of recruitment, testing and selection, classification and compensation, and benefits administration.

Performs recruitment activities; prepares job-postings and advertisements; screens applications.

Administers job selection procedures for application review, testing and assessment and interviews.

Conducts organizational and classification studies using a variety of evaluation methods; recommends adjustments; prepares job analysis documents and class descriptions.

Conducts and participates in compensation and benefits surveys; analyzes and matches survey data; prepares reports and makes recommendations.

Provides assistance in the administration of employee benefits programs including worker's compensation and disability; investigates and researches claim issues; recommends solutions.

Prepares reports, presentations and documentation; maintains accurate records and files.

Conducts a variety of individual or group meetings including exit interviews and new employee orientation.

Responds to employee requests and public inquiries in a courteous manner; provides information within area of assignment; resolves complaints in an efficient and timely manner.

Interprets and explains human resources policies, procedures, rules and regulations to District staff.

Stays abreast of new trends, legislation and innovations in the field of human resources.

Hyundai Motor America Fountain Valley, CA

Contract Recruiter (Contract) 01/15-9/15

Serve as the primary point of contact for applicants throughout the full recruiting cycle (i.e., schedule interviews, communicate status, answer questions, extend offers, close candidates, schedule start dates and coordinate all follow-up efforts).

Build a diverse pool of potential applicants by proactively networking through social events, social media recruiting, career fairs, internet sourcing, networking and employee referrals.

Design and deliver effective, creative recruiting strategies and best practices to source, attract, screen, recruit and select top-qualified applicants.

Ensure consistent communication regarding applicant search and status to the various departments and members of department management.

Track, analyze and report applicant status, recruiting trends and key performance indicators.

Forever 21 Los Angeles, CA

Corporate Technical Recruiter (Contract) 10/14-01/15

Perform searches for qualified candidates according to relevant job criteria, using computer databases, networking, internet recruiting resources, cold calls, and employee referrals

Consult with line managers on current recruitment environments affecting their recruitment needs and acquire complete candidate specifications; provide consultative services to line management on selection methods and criteria

Develop and deploy candidate sourcing practices including targeted resume search, job postings, referrals, and direct sourcing where necessary (headhunting)

Screen and evaluate applicants presented to hiring managers for competence, background and skill set, as well as overall ability to fit and thrive within the organization

Consult with the Compensation Job Analysis team to gather compensation data and finalized job descriptions to open requisitions

Capture, code, and store all relevant candidate information in the applicant tracking software system

Build effective and communicative relationships with candidates to enhance customer service levels and produce a high offer closure rate

Tower Jazz Newport Beach, CA

Contract HR Business Partner (Engineering and Technical Recruiter) 07/14–09/14

Work with hiring managers on recruiting planning meetings.

Create job descriptions.

Lead the creation of a recruiting and interviewing plan for each open position.

Efficiently and effectively fill open positions.

Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.

Develop a pool of qualified candidates in advance of need.

Research and recommend new sources for active and passive candidate recruiting.

Build networks to find qualified passive candidates.

Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues.

Utilize the Internet for recruitment.

--Post positions to appropriate Internet sources.

--Improve the company website recruiting page to assist in recruiting.

--Research new ways of using the Internet for recruitment.

--Use social and professional networking sites to identify and source candidates.

Network through Industry Contacts, Association Memberships, Trade Groups and

Employees locate and document where to find ideal candidates.

Aid public relations in establishing a recognizable “employer of choice” reputation for the company, both internally and externally.

Communicate with managers and employees regularly to establish rapport, gauge morale, and source new candidate leads.

Create contacts within industry.

Attend local professional meetings and membership development meetings.

Maintain regular contact with possible future candidates.

AutoNation Cerritos, CA

Western Region Recruiter 12/13 – 07/14

Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs.

Maintain a network of sourcing contacts such as military sources, associations, colleges, and vocational schools.

Pre-screen applicants to obtain information on work history, training, education, and job skills. Maintain current knowledge of Equal Employment Opportunity (EEOC) and affirmative action guidelines and laws, such as the Americans with Disabilities Act, Title VII of the Civil Rights Act, OFCCP, the Age Discrimination in Employment Act and appropriate state statutes.

Maintain current knowledge of Business Ethics Program, Adjudication Guidelines, and Drug Free Workplace program.

Perform searches for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting sources, advertising, promotions, cold calls, media, and associate referrals.

Track open requisitions in the applicant tracking system to move them to closure. Taleo, ICIMS

Partnered with human resources to manage the staffing process from requisition creation stage to closing the position

Developed strategic sourcing plans and conduct job launch calls with hiring managers

Coached hiring managers on interviewing techniques and candidate assessment techniques

Created a plan with deliverable, timelines and a formal tracking process

Documented real-time metrics in the ATS system and tracked recruiting log/updates daily in Excel spreadsheets

Screen and refer applicants to hiring personnel in the organization, making hiring recommendations when appropriate.

Participate in national, regional and local job fairs and events that promote employment opportunities with the company.

Coordinate and staff in-store career open houses and market-wide career fairs.

WyoTech Long Beach, CA

Employer Relations Executive/ Job Developer 12/10–12/13

Assist students with resume development, interviewing skills, proper demeanor, attire and other related area to ensure and support successful graduating student employment in accordance with the mission and purpose of the school.

Conduct employment workshops on resume writing, finding a job, networking, and preparing for interviews, improving job performance, and other topics as needed.

Conduct mock interviews

Coordinate career job fair events; arrange employer visits, promote program for students and faculty

AppleOne Newport Beach, CA

Account Executive 08/09–12/10

Full cycle recruiting

Assisted with National Accounts: University of Phoenix, Verizon, Met Life; including contract administration and compliance.Ensure site compliance as Fair Employment Practices Rep, responsible for Affirmative Action Planning

Full life-cycle Human Resources Recruiter placing candidates throughout the organization including Information Technology, Clinical Laboratory, Field Sales, Medical Billing, Accounting, Procurement, Education and other business groups

Developed recruitment plans for top talent recruitment, leading to key hires in Technical, Sales, and Clinical Laboratory teams, among others

Built strong relationships and trust with hiring Manager's and technical teams, figuring out true needs beyond job descriptions, allowing development of focused job requisitions

Developed core competencies throughout organizational departments, helping build better interview guides and behavioral based interview questions, leading to more successful hires

Pipelining exhaustive candidate pools and managing an extensive open requisition log

Key contributor in implementation of new ATS system and Affirmative Action Plan for recruiting department



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