Test Cases Quality
Resume:
Evangelos Mavrogiannakis
********@*******.***
LinkedIn: https://www.linkedin.com/in/angelos-mavrogiannakis-0b1379b?trk=nav_responsive_tab_profile
Quality Assurance / Testing/ Product maintenance
PROFILE
Versatile IT professional with demonstrated expertise in creating Test Strategies and Test plans for Financial, Retail, Transportation/Warehouse/Shipping Logistics, Insurance. and IT industries
Certified Tester with over 20 years’ experience in all types of tests (Unit, Functional, System, User Acceptance, implementation) in various Client Server and Web based platforms
Test automation background with tools such as HP ALM, Jira, Quickest, Rational, SOATest. RobotFramework
Expert in analyzing business requirements, statement of work, and preparing reports on test results
Expertise in planning, risk management, creating and executing test cases and validating applications. Skilled in problem resolution, defects prevention and software application coaching
Experiences in data analysis and identifying data quality issues
Software development life cycle models expertise (Waterfall, Rapid, Incremental, Iterative development, Agile)
Supervisory and QA Lead experience, contribute to team developments, and supervised off-shore staff
Solid experience in organizing user acceptance test, liaising with customers to provide business solutions
Consulting experience in implementing very large IT projects
Excellent interpersonal, organization, analytical and problem solving skills
Work independently under pressure, handle multiple tasks, and meet deadlines in a fast paced environment
Effective team player, takes initiative and is recognized for communicate effectively with staff and customers
Creative out-of-the-box thinker; adapt easily to new work environment and new technologies
PROFESSIONAL EXPERIENCE
Senior QA Drivewyze Inc. -Edmonton 2015-2016
Testing mobile applications in all platforms (Android, IOS, Windows). Establish QA processes. Assist on Design and development of new applications.
Analyzed business requirements, prepared and executed test cases, record defects
Investigated defects based on Application code and cellular communication issues. Suggested workarounds.
Build Traceability between test cases and utilizing Hippest and Jira.
Participate in preparation of test cases for automation.
Used MS SQL server and created SQL queries for test verification
Establish a library of documented procedures for various test activities.
Collaborate with support to establish a library of diagnostic procedures for customer support.
Participate on the design of new products and test releases.
Organize various code releases.
Utilizing various methods to investigate GPS and communication issues with cellular phones and ELD (Electronic Log devices) for the Transportation Industry.
Guiding and training new employees.
Technology: SQL, JSONL, XML, SQL Server, Json, Python, Windows Embedded, Android, MongoDB
Test and administration tools: Jira, Confluence, Microsoft Office, Google Earth
Senior QA Contract-Alberta Blue Cross, Edmonton 2013- 2015
Testing back end processes focusing on Integration. Design queries in ALM to assist test team on their tasks. Automate various tests using Quicktest. Create manual test cases and automate them.
Analyzed business requirements, prepared and executed test cases, record defects
Investigated defects based on XML standards. Suggested workarounds.
Assisted with test cases coverage utilizing ALM, Quick Test tools.
Automate various application components using Quick Test.
Used MS SQL server and created SQL queries for test verification
Technology: SQL, PL SQL, XML, Oracle
Test and administration tools: HP ALM, QUICKTEST
Senior QA IBM, Toronto 2010 - 2012
Testing FSR Cogno’s (Former Clarity) applications. Participate in the design and testing of the new IBM Disclosure management product. Dealing with business issues related to IFRS (International Financial reporting standards), SEC Edgar, Data warehouse integration, Business analytics and business Intelligence.
Analyzed business requirements, prepared and executed test cases, record defects
Investigated product defects identifying root causes and provided alternative work around
Assisted with design and implementation of SDLC processes and templates
Participated in design, development and testing of new products
Used MS SQL server and created SQL queries for test verification
Organize various code releases
Technology: FSR Cognos, XML, XBRL, Essbase, Excel, Data Warehouse, MS SQL Server/ .NET
Test and administration tools: Tools: TestLink, Fogbugz, Rational Team Concert, Clearquest, Microsoft Office, Excel Macros
Test Manager CGI, Toronto, ON 2009 - 2010
Organize, coordinate & supervise activities of 6 team members to prepare test cases for a new IT Wealth Management project.
Prepared team schedules and distributed work to the testing team
Analyzed requirements and participated in design reviews
Prepared Test Plans, and led daily and weekly team meetings with offshore test teams
Technology: SOA (Service Oriented Architecture), Web based, Java, Web Service, WSDL, SOAP, Tibco, Web Services
Test and administration tools: Quality Center of Hewlett Packard, SOATest (Parasoft). Blueprint, XML editors
Senior QA Analyst Canadian Tire, Toronto, ON 2007 - 2009
Prepare test plans, test cases, and do test execution for multiple Canadian Tire Internal applications.
Prepared Test Strategy/Test plan for a Warehouse Management systems
Led a team of 2 testers to prepare test cases
Negotiated the enhancements and the configurations of WMS with vendor
Analyzed requirements, created Test Plans, tested cases, executed tests for several upgrade infrastructure and retail systems projects. Analyzed and investigated data quality issues
Organized and led business groups in User Acceptance test efforts
Technology: Web based Technology, Java, SQL, FTP (File transfer protocol)
Test and administration tools: Tools: Quality Center of Hewlett Packard. Oracle SQL Client. Creating SQL scripts for test data verification
QA Lead Fujitsu Consulting, Toronto, ON 2005 - 2007
QA Lead for several test efforts on Investment, Wealth management, Stock Exchange applications used by TD Warehouse.
Prepared test plans, test cases, executed tests for Investment, Finance and Stock applications
Organized Proof of Concept to introduce test automation with QTP
Organized and led Business groups in User Acceptance test efforts
Analyzed and Investigated data quality issues
Technology: Web base Technology, Java, C, SQL, FTP (File transfer protocol)
Test and administration tools: Quality Center of Hewlett Packard. QTP. Quality Test Professional by HP
QA Business lead Comspec Communications, Toronto, ON 2002 - 2005
QA Lead, supporting the business users to validate their local content for a worldwide implementation of a content management system of Hewllet Packard facilitating information for HP products sold in retail.
Prepared test strategy plan, User acceptance criteria and executed functional, system integration and user acceptance test scripts
Provided support assistance and led User acceptance over 20 worldwide testers in Germany, Honk Kong, Mexico, India, Australia, China etc.
Trained Users to prepare and execute User Acceptance tests
Analyzed and Investigated data quality issues
Technology: Web base Technology. XML, SQL, FTP
Test and administration tools: Quality Center of Hewlett Packard. QTP
QA Analyst & QA Lead Fujitsu Consulting (Formerly DMR), Toronto, ON 1997-2002
QA specialist and QA Lead organizing test efforts in very large IT projects of banking, finance and retail sectors
Senior QA Analyst for 1.5 years on a major retail application project (National Grocers)
Prepared and executed test cases for the project and assisted with implementation
QA Lead for a Journal entry accounting based application. (Project for Royal Bank)
Prepared Test Strategy, Test plan for this application
Leas User Acceptance effort with 30 business users to prepare and execute thousands UAT test cases in 6 sequential project phases
Technology: Mainframe, Client Server, Oracle, SQL, FTP (File transfer protocol), C, Cobol
Test and administration tools: DMR Internal SDLC methodology, MS Access, SQL clients
Supervisor, PC-based Products Dept. Pitney Bowes Canada Toronto, ON 1987-1997
Manage a team of 6 technicians to support software and data needs for a nationwide PC based Shipping, Logistics, and Warehouse management solutions.
Organized and executed software upgrades for over 400 customers
Contributed to the increase of customer base by 400% over 3 years
Produced customized innovative solutions for customer “unusual requirements”. This allowed the sales team to sell the products beyond the “standard” features; resulting in a 5% increase in sales
Other roles held: Senior Software Technician (2 yrs.), Computer Hardware Technician (2 yrs.), QC Inspector (2 yrs.)
Technology: Client Server, FTP (File transfer protocol), Dataflex
Test and administration tools: Tools: MS Access, Xbase
EDUCATION & PROFESSIONAL TRAINING
Information Technology
Certificate, Web Development University of Toronto
Certificate, Information Processing Seneca College Toronto
Certificate User Needs Analyst Seneca College Toronto
Certificate Delphi Programming Centennial College, Toronto
Certificate, Database Management Durham College Oshawa
Certificate, Personal Computer Spreadsheets Durham College Oshawa
Certificate, Personal Computer Applications Durham College Oshawa
In progress -Certificate Develop mobile applications Centennial College, Toronto
Consulting and SDLC methodology (Macroscope) Fujitsu (Formerly DMR) In House Training
SQL and PL SQL On line courses. (Edmonton Library)
Quality Assurance
Certified Tester, Foundation Level
Canadian Standard Testing Board (CSTB), Toronto
Quality Assurance Certificate
Durham College, Oshawa
Award from American Society of Quality control ASQC (Oshawa)
Quality Center, QTP Training as part of TD test automation initiative
SOAtest tool, Parasoft Training as part of CGI Wealth management project.
Quality-minded Management On line Skillsoft courses
Software Test Management
Project Quality planning
Quality Assurance and Quality control
ISO9000: 2000 4 courses, Customer quality service Seneca College
Leadership and Management courses
Communicating Vision, Motivating Employees, and Building Your Influence as a Leader, Leading with Emotional Intelligence, Leading Innovation, Leading Business Execution, Leading Change, and Performance reviews.
Project Management -Skill soft on line courses- (PMP)
Controlling Costs, Create Work Breakdown Structure, Defining and Sequencing Project Activities, Developing and Controlling the Project Schedule. Estimating Activity Resources and Durations, Estimating and Budgeting Project Costs, Integrated Initiation and Planning, Integrated Project Change Control and Close, Project Quality Planning, Project Requirements and Defining Scope
Other: Mechanical Engineering (Greece)
Professional engagements – Recognitions
Former Director of Education at the Board of Toronto Association of Software and Systems Quality (TASSQ).
Award from American Society of Quality control
My name was mentioned in the Acknowledgments section of the book “Disciplined Agile Delivery” by Scott Ambler
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