MARIA E. GRIMES
**** ****** **., ****** *****, NC 28079 Cell: 904-***-**** acxegc@r.postjobfree.com
OBJECTIVE
Interested in leveraging excellent interpersonal, human resources and customer service knowledge to positively contribute to an organization's business objectives.
SKILLS
Bilingual: English & Spanish (20+ years); can speak, write and read
Microsoft Office Proficient
Strong Interpersonal and Communication Skills
WORK EXPERIENCE
Merchandise Logistics Team Member
Target Corporation – Wesley Chapel, North Carolina – September 2014 to Present
Provide excellent guest service and resolve guest concerns in a positive manner
Utilize organizational skills to quickly and accurately sort and keep merchandise
organized and accessible
Drive sales by delivering accurate and strategic product placement
Cross train in different job functions and assist with training of new Team Members
Human Resources Manager
Vistakon - Jacksonville, Florida – October 2011 to April 2012
Provided group and one-on-one coaching with managers and employees to support leadership development, employee relations and performance management
Resolved employment-related disputes through proactive communication
Human Resources/Employee Relations Manager
Interline Brands, Inc. – Jacksonville, Florida – February 1992 to October 2011
Facilitated communication, provided guidance and coaching on policies and procedures, corrective action process, coordination of leaves of absence
Worked closely with Benefits department on benefits enrollment process, employee’s leaves of absence and return to work status
Ensured prompt reporting of workplace injuries
Captured key feedback from employees during exit interviews
Ensured employee status changes, promotions, department transfers, rate increases and terminations were forwarded to Payroll for approval and timely processing
Collaborated with fellow team members on periodic updates of the employee handbook
Attended job fair events, conducted interviews, reviewed resumes and qualifications
Oversaw pre-employment talent assessment and applicant background screening programs
Composed employment offer letters for approval and extended offers to selected candidates
Conducted new employee orientation and assisted with on-boarding process
Developed relationships and negotiated agreements with staffing agencies
EDUCATION
Baruch College - New York, NY
Bachelor of Business Administration (BBA) in Human Resource Management