Manager Supply Chain

B a s s a m J a b e r

1-612-***-**** / (966-**-*******

acxe0z@r.postjobfree.com

***** **** ***. *, ********, MN 55441

Seeking Position As:

M a n a g e m e n t P r o f e s s i o n a l

Operation Manager, Logistics Manager or Supply Chain Manager Accomplished Supply Chain Management, Systems Development, Process Optimization, Project management and Cooperative Operations manager with more than 20 years of experience using exceptional communication and leadership skills to coach, manage, and motivate diverse professionals in challenging environments. Multifaceted professional has a proven record of implementing systems that improved reliability, enhanced efficiency and established scalability for future growth aligned with operational needs and customer requirements. I gained this experience through working and interacting with large multinationals such as Unilever, P&G, Lactalis, LOAKER, STORK, VINCENSI, Reckitt Benckiser, Johnson & Johnson, Braun, Kenwood, AB in Bev (Budweiser), and Tetra Pack.

Experienced professional in the FMCG, Pharmaceutical and Dairy industries with demonstrated focus on total cost ownership and process management. I have solid experience in planning, implementing, and executing strategies resulting in greater customer confidence and strengthened business results. Experience as a Supply Chain Manager has proved extremely instrumental in the areas of development and execution of strategies and action plans within the procurement/supply chain arena.

Motivational Team Leadership Vendor and Contract Management

Oracle Financials ERP Procedures Development

Operation Management Project Management

Inventory Management

Value Stream Management

Cross Functional Training & Development

Financial Management

Change Management

Team Building

P r o f e s s i o n a l E x p e r i e n c e

AL-OTHMAN Group - NADA Dairy 2014 – Present

Supply Chain Manager, KSA

Manage the supply chain catering to a turnover of over SAR 800 million including demand forecasting, production scheduling of 2 production plants and management of a network of 32 finished goods distribution centers in KSA and 5 in GCC and a fleet of 110 vehicles assuring product availability and customer satisfaction.

Develop and implement strategies, plans and programs for driving cost optimization and contributing to the achievement of business plan objectives.

Leads & manages the Sales & Operations Planning (S&OP) process (facilitating both Supply and Pre-S&OP, as well as developing and presenting key slides for Executive S&OP).

Ensure clear understanding of Roles and Responsibilities across the planning processes including production plant supply chain processes.

Lead planning team responsible for raw and packaging material planning and daily production scheduling and planning

Applied lean concepts to the distribution centers to improve daily routes and reduce fleet spending.

Reduced inventories of A class and packaging material by SR 18 million despite double digit growth in production.

Managed supplier relationship programs with all major packaging and ingredient suppliers including Tetra Pak, Plastico, and Takween which have dramatically reduced inventories from 4 to 1 month and increased service levels above 99.5%.

Revamped the delivery process and negotiated the 3PL primary distribution contract that will lead to optimization of the cold chain, allows for future expansion without incurring fixed overheads and reduces cost over the next 5 years by 15% on a spend of over SAR 20M per annum.

Led and managed the supply side of delivering significant Ramadan volume growth preventing any of the previous years’ service failures.

Ensure that the HACCP and ISO Quality Assurance systems are in place and maintained. Fattal Holding Nov 2010 – Mar 2014

Operation Manager (Overseeing IT, Supply Chain, and Logistics) Iraq IT:

Managing the Enterprise wide IT infrastructure operations, Systems and Applications, Product Data Management, Network & Systems and Support services across all branches and sub distributors.

Deployed servers and desktop virtualization technologies and reduced operation cost by 30%.

Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages.

Serve as primary contact with outside vendors in the generation of RFPs, bids, contracts, agreements, and other major vendor interactions, Systems Operations and Maintenance.

Successfully provided sales, consulting, project management, and deployment of retail management solutions for our sub distributors across all Iraq regions.

Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.

Develop, review, and certify all back-up and disaster recovery procedures and plans.

Managing a team of over 20 administrative & technical staff.

Provide solutions and suggest changes to leverage Oracle applications functionality for the Distribution and Supply-Chain areas and suggesting process improvements. (INV, OPM, Costing, PO, OM, WMS, Demand Planning, etc

Manage the IT budgets and expenditure on hardware and software. Supply Chain:

Responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels.

Working closely with suppliers such as Unilever, P&G, Lactalis, Reckitt Benckiser, Johnson & Johnson, Braun, Kenwood and AB in Bev (Budweiser) and customers to improve operations and reduce cost.

Lead role in supplier relationship management including contract negotiation, monitoring supplier performance, volume leverage and total cost management objectives and ensure adherence to contractual commitments

Compliance with internal policies, procedures and external governance including EU directives and regulatory requirements.

Maintain purchase order status and shipment tracking information in Oracle Financial ERP system

Actively worked with sourcing units, distribution centers and production managers center in the area of forecast management, including the monthly loading of sales forecast data onto the Oracle Financial ERP system and analysis of forecast performance

Proactively request supply status and shipment tracking from North America, Europe and AsiaPac Supply Chain teams.

Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.

Utilize a collaborative and consensus approach by working with sales, marketing and finance to obtain and ensure that current and accurate information is used for demand forecast. Logistics:

Lead the customer service, supply chain, planning activities, purchasing activities and strategic sourcing initiatives in line with company objectives.

Restructured the whole logistics structure through establishing service based distribution centers to serve over 2500 retail stores, increasing warehouses storage capacity by 42%, increasing transportation efficiency by 30% while reducing transportation cost by 35% in addition to other significant accomplishments.

Achieved the company’s targets in key service areas such as back orders, fill rates, distribution, inventory reduction, inventory turns, schedule adherence, cycle time reduction, etc.

Set up and management of third party contract logistics companies managing budgets and ensuring that the 3PL’s are operating within cost.

Ensuring compliance to Standard Operating Procedures and company policies. Continually appraise and re-optimize distribution channels in respect of service requirements and cost effectiveness of assets, hired services, and 3rd parties.

Implement, monitor, and ensure full compliance regarding market returns processes.

Ensuring the personal safety and safe working environment of staff.

Responsible for managing the loading of vehicles, completed stock and load bay areas.

Planning and scheduling the delivery of goods and cargoes.

Lead the function for forecasting, inbound shipments monitoring and stock transfer planning from main warehouse to branches according to set targets and timings. Fattal Holding Nov 2007 – 2010

IT and Logistics Manager – Levant (Jordan and Iraq) Beirut, LB

Acted as the project manager in Jordan and Iraq for ERP implementation (Oracle Financials) and hand held projects to ensure successful implementation.

Coordinated with the Group IT and Operation Manager in standardizing technologies and platforms used in regional operations.

Established best practice processes, developed SOPs for the Levant region operation detailing systematic record of all current business policies, processes and procedures currently followed.

Launched and supported Business Objects which greatly improved information availability and reliability; conducted and led negotiations with the various IT vendors.

Collaborated with the General Manager and Business Managers to accomplish the overall goals, objectives and strategic plan of the company and business units.

Worked with Supply Chain officers to plan for suppliers, clearances, distributions and managed company stock assets ensuring records accuracy and integrity were maintained.

Maintained control using a weekly perpetual inventory or cycle count method; coordinated and controlled the order cycle and associated information systems.

Reviewed and negotiated Logistics and Transportation Contracts for the business and monitored SLAs and KPIs.

Led the function for forecasting, inbound shipments monitoring and stock transfer planning from main warehouse to branches according to set targets and timings.

Managed employee relations efficiently through effective communications, coaching, training, and development; developed and followed the IT related budgets for the Levant. Fattal Holding Nov 2003 – Oct 2007

Oracle Application and System Administrator

Beirut, LB

Installed the Oracle database 10G, 9i and 8i server software, and front-end tools and database applications that accessed the database.

Planned how the logical storage structure of the database affected system performance and various database management operations.

Defined Oracle Application users and assigned responsibilities that granted each user access to the application functions.

Restricted list of windows and functions or reports of a specific application; customized menus and interactive navigation paths for users.

Created and maintained profile options and preferences; monitored the database application user activity and enhanced its performance.

Managed Oracle Application Concurrent Manager by adding programs to its program library and managing its processing activities.

Planned and executed backup and recovery of database information and maintained archived data on tape.

Converted a FoxPro database into Oracle using Oracle Migration Work Bench tool; converted an SQL SERVER database into Oracle using Oracle Migration Work Bench tool.

Utilized AIX systems administration to set up cron jobs, change kernel parameters, upgrade AIX, create logical volumes, increase the size of volumes, and replace failed drives. Fattal Holding

Business Object Administrator Nov 2002 – Oct 2007

Beirut, LB

Installed the Business Objects software and created repository, operated responsibly in its administration functions.

Promoted Object Universe Management which includes Distribution universes, Deploying universes, managing logins, Linking universes, and Optimizing universes.

Identified and defined Business Object users and user groups, and assigned user profiles to them, enabling them to access the Business Object.

Designed and implemented backup and restoration strategy, to ensure fail-safe recovery and copy in emergency situations.

Crain Communication Oct 2000 – Aug 2002

Oracle Database Administrator

Detroit, MI

Collaborated with senior DBA in allocating system storage and planning future storage requirements for the database.

Installed and upgraded the Oracle server (HP-UX) and application tools, creating and modifying primary objects like tables, views, and indexes for the Oracle financial application.

Modified the Oracle financial system database structure as necessary from information given by application developers.

Enrolled users, maintained system security, controlled and monitored user access, and backed up or restored the database of the Oracle financial application.

Created new Oracle instance and moved production database structure to the new instance for testing of new PeopleSoft tools.

Monitored and optimized the performance of the database, contacting Oracle Corporation for technical support.

Crain Communication

Programmer Analyst

Detroit, MI

Provided customer support for mainframe billing system including after-hours support; planned, developed, tested, and documented computer programs.

Helped in identifying, defining, and preparing various internal ad hoc reports to management using Report Generation Tool (Neasi-Webber).

Maintained and tested mainframe programs using COBOL and VSAM, applying knowledge of programming techniques and computer systems.

Utilized structured analysis and design in formulating plan and outlining steps required to develop programs.

COMPUWARE Corporation Oct 1998 – Sept 2000

Product Coordinator

Detroit, MI

Coordinated the Beta process for File Aid IMS and DBA-XPERT product; provided product training on new features for sales support and other Compuware groups. Designed and communicated functional and technical specifications to the development team and installed new releases of File-AID for IMS.

Collected feedback from beta sites and documented customers’ concern, problems, and enhancements regarding the product.

Participated in the quality assurance and change management process; executed testing procedures and completed any changes to the process in a controlled manner.

Reviewed manuals for technical accuracy and performed system and regression testing for new releases as assigned using QA Hiperstation. Coded, tested, and supported internal application written in MS/Access that assisted project managers with time estimates for analysis efforts.

O t h e r W o r k E x p e r i e n c e

Ford Motor Credit, System Analyst, Dearborn, MI Oct 1997 – Sept 1998 Electronic Data System, Business System Analyst/System Support, Auburn Hills, MI Sept 1995 – Oct 1997 Ford Motor Company, Business Analyst, Dearborn, MI June 1992 – Sept 1995 E d u c a t i o n & T e c h n i c a l S k i l l s

Central Michigan University, Mount Pleasant, MI Marketing Management and Finance (MSA)

Wayne State University, Detroit, MI

Bachelor of Arts in Liberal Arts, Major in Computer Information Systems (CIS) Professional Certifications and Awards: Completed Oracle 8i, 9i, and 10g Certification Courses (Oracle Administration and Architecture, Oracle Backup and Recovery, Oracle Networking, and Oracle Performance and Tuning) Project Management for IT (Meirc 2009) Finance for Non-Financial

(Meirc 2009) Business Object Development and Administration (SAP 2009) Certificate of Achievement (Fattal 2004) System Engineer Development (SED) (EDS 1996) Projects completed included planning and management: Deployed a new Oracle Financial System

(Jordan) Deployed a new Hand Held system (Jordan and Iraq) Deployed a new Oracle Financial System (Iraq) Developed a new Standard Operation Procedure (Iraq and Jordan) Deployed VOIP system

References Gladly Provided Upon Request

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