Customer Service High School
Resume:
Nicole Marie Mims
**** **** **** *** ******, Miami AZ 85539
******@*****.***
Career Objective:
To obtain a challenging position in a high quality environment where my resourceful experience and academic skills will add value to organizational operations
Academic Details:
Bachelor of Science in Business Administration in Finance [2001] with aggregate of 3.8 GPA from Northern Arizona University
Associate of Arts in Liberal Studies [1999] with aggregate of 3.4 GPA from Eastern Arizona College
High School Diploma [1997] Globe High School
Work Experience :
Worked as Broker's Assistant in Hughes Federal Credit Union from Dec 2005 to Apr 2014
Role: Answered Clients' phone calls, went through all mail and distributed to appropriate advisor or filed in appropriate client files. Made distributions and deposits of cash to or from clients' cash accounts. Also set appointments for 3 different advisors that traveled between 5 different offices.
Worked as Customer Service in Sears Parts Direct Call Center from Nov 2004 to Nov 2005
Role: Answered inbound calls from customers that had already placed ordered & received the wrong parts or had unwanted parts to return for reimbursement, gave directions for return and reordered correct parts as needed.
Worked as Personal Banker in First Charter Banker from Oct 2001 to Oct 2004
Role: Opened personal & business deposit accounts
Project Details:
Title: National Student Exchange Program
Description: Exchanged Senior Year of College at WCU and still earned my BSBA in 4 years flat
Duration: 2000-2001
Objective/Field of Interests: •Finance
Skills:
•MS Word
•Excel
•MS Outlook
Achievements:
•JROTC Battalion Commander 96-97
Declaration:
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
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