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Sales Customer Service

Location:
Seattle, WA
Posted:
November 04, 2016

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Resume:

JM

Jafar Massoud-Far

***** ********* ***** ********, ** 98037

T: 206-***-**** E: acxdta@r.postjobfree.com

Consultative sales professional with 10+ years experience in sales, with an outstanding track record of achieving sales and customer service goals.

Experience

SALES CONSULTANT – Ultra Diamonds, Tulalip Jul 2010 – Feb 2011

+ Diamond and fine jewelry retail sales; inventory management & bookkeeping

+ Provided excellent customer service while exceeding monthly sales quotas

RESIDENTIAL & COMMERCIAL SALES – Brinks Home Security, Seattle Jul 2005 – Jul 2010

+ Maintained 85% close-rate in commercial and residential burglar, fire, and medical emergency systems

+ Generated over 50% of sales through referral based self-generated leads

+ Developed custom security system plans based on customer facility and requirements

+ Consistently met or exceeded quota requirements during five years of employment

SALES MANAGER – Advance Media Services, Everett 2003 – 2005

+ Customized closed circuit TV systems to meet customer requirements

+ Developed new market territories

+ Led team expansion to meet market demand and grow sales

ACCOUNT EXECUTIVE – ADT Security, Bothell 2001 – 2003

+ Company’s top regional Account Executive in commercial and residential sales

+ Implemented a consultation process to inform customers and improve their satisfaction and retention

REGIONAL SALES COORDINATOR – Home Tech, Everett 2000 – 2001

+ Consistently met sales goals as company’s best forming regional coordinator

Education

ADT University and Brinks University certified

High School Diploma

Skills

Consultative sales, closing accounts, self-generated leads, customer referrals, commercial and residential security system design, monitoring systems, business management

Prior experience includes 8 years as a business owner of Total Media Digital Printing Services – an Edmonds, WA based company with sales exceeding $1 million per year.

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