Clay Boettcher

**** *** **** ****.

Jacksonville, FL 32257

acxdng@r.postjobfree.com

Phone: 602-***-****

PROFESSIONAL SUMMARY

Successful professional with outstanding customer service, interpersonal communication and revenue management background, seeks a unique opportunity using these strengths:

● Staff Training and Development Revenue Management Concept Development

● Customer Service and Satisfaction Product Knowledge Inventory Control EXPERIENCE

Sales & Leasing Specialist, A rlington Toyota, Jacksonville, FL August 2016- Present

● D emonstrate certified and exceptional product knowledge

● Assist consumer in product purchase, lease, and or trade in values amounts upwards of $86,000

● Highest volume dealership in Jacksonville, most competitive sales force in area, 650-700 units per month F&B Supervisor of Outlets, C asa Monica Resort & Spa, St. Augustine, FL April 2016- May 2016

● Provide a four star experience with intuitive service while inspiring guests

● Lead a team in five outlets to retain exuberant guests and create a memorable experience

● Maintain; labor, turnover, training and development of all outlets

● Bridging exotic cuisine with Romanesque art and mediterranean culture FOH Manager, B uffalo Wild Wings Incorporated, Melbourne,FL April 2015-Oct 2015

● Expected to create a memorable guest experience and valued customer service

● Maintain company expectations; staff development, reduce hourly turnover, internal growth

● Effectively monitor cost and product variances

● Display capabilities of operations exceeding company expectations Bar Manager/Beverage Director, Franklin Restaurant Group, Scottsdale, AZ N ov 2003- Mar 2014

● Responsible for recruiting and hiring of new employees of all positions within organization

● Created and implemented training programs to promote high quality customer service

● Developed creative quarterly promotions to increase revenue and customer retention

● Facilitated all inventory responsibilities to ensure quality control within the organization

● Exceeded annual revenue sales goal every year with company

● Developed and enhance relationships with business partners to lower fixed costs Media Relations Intern, S outhern Wine and Spirits of Arizona, Phoenix, AZ Aug 2011-Dec 2011

● Assisted with launch campaigning of multiple products to drive customers to site

● Assisted with articles for SWS quarterly magazine

● Enhanced knowledge of products and how to market to target audience EDUCATION

Bachelor of Interdisciplinary Studies, English Linguistics and Communication Dec 2012 Arizona State University, Tempe, AZ

SKILLS

● Proficient in Word, Excel, PowerPoint, Outlook

● Social media skills: LinkedIn, Yelp

● Food and Beverage Software: Squirrel, Micros

Contact this candidate