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Customer Service

Location:
Los Angeles, CA
Posted:
November 04, 2016

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Resume:

Jocelyn Gonzalez

***** ******* **. #**

Reseda, Ca 91335

Cell: 818 -984-1784

Email: acxdgk@r.postjobfree.com

Objective

A position where I can gladly provide my full services and abilities to customers.

Education

Presently a High school graduate: Reseda High School/Police academy magnet Reseda, Ca

-High School GPA: 3.0

-Current college: Santa Monica College Begin: September 3, 2015

Work Experience:

Canoga Park, ca

November 2012-March2013

Forever 21

Sales associate

Provided excellent customer service

Worked the cash wrap, helped maintain clean and organized

Made sure to help maintain the store organized

Multitasked in different designated areas

Canoga Park, ca

March 2013-August 2014

Victoria’s Secret

Sales associate

Collaborated with the store merchandiser creating displays to attract clientele

Provide superior customer service by helping with consumer decisions/shopping experience

Processed shipment to increase my product knowledge

Temporary Merch. flow (stock)

Received shipment

In charge of making sure shipment was done

Pushed merchandise out on the sales floor

Support category managers and/or category supervisors in development and execution of merchandising and sell down strategies

Canoga Park, Ca

June 2014-June 2015

Anthropologie

Sales Associate

Provide outstanding Customer service

Cash wrap

Fitting rooms/help styling customers

H&M

Sherman oaks, Ca

June 2015- January2016

Sales associate

Providing customer service

Cash point

Shipment/processing

Fitting rooms/multitasking with garments and customer service outside of fitting rooms.

Sherman oaks, Ca

December 2015- October2016

Wells Fargo bank

Bank teller

Customer service

Cash handling

Process standard teller transactions for customers including servicing client accounts and accepting payments

Handle night deposits

Process 25+ transactions for customers per hour

Assisted with training of new tellers for 2 weeks

Quickly established credibility with clients and remembering names of regulars, creating a friendly rapport with customers

4 kings law services Sherman oaks, Ca

October 2015- Present

Personal Assistant

Making client files from start to finish

Call clients for updates

Get medical records, police reports

Make sure the cases are up to date

Assist in completing demands/ pay for clients

Multitask with client works, and personal assistant work

Run errands/ make deposits

Other Skills.

Hard worker, dependable, and a desire to help others.

Willing to take on new challenges.

Open-minded and able to work independently and with others.

Excellent with Microsoft word, excel, PowerPoint

Language skills

Proficient in written and conversational Spanish and English (bilingual)



Contact this candidate