Post Job Free

Resume

Sign in

Customer Service Project Manager

Location:
Menominee, MI, 49858
Salary:
85,000
Posted:
November 04, 2016

Contact this candidate

Resume:

Akhtar M. Khan, Ph. D

**** ******** ***** **, *** MI 49301

acxdgg@r.postjobfree.com; 616-***-**** (C)

OBJECTIVE

A challenging advancement opportunity in a coating/polymer firm that allows autonomy and flexibility to unleash a competition by optimization of time/labor and alternate reformulation strategies to capture and maintain market share via unparalleled customer service/technical support in the most competitive timeline.

EXECUTIVE SUMMARY

Result oriented, versatile and highly motivated coating/polymer technologist and a manager with 10 years of diversified experience in capacities of QA/QC, R&D, scale up/manufacturing, customer service, training and mentoring.

An innovative, self-starter/self-directed Polymer synthesis & formulation Chemist, with project management skills to lead continuous improvement philosophy. A hands-on Coating formulator, polymer synthesis chemist who is capable of product/brand development from R&D to full scale-up and commercialization in conjunction with cross functional teams to help address lean operation.

Well versed in 5S, DOE, FMEA, Kaizan, Kanban, TQM and Lean Six Sigma in conjunction with excellent analytical and problem solving skills with positive attitude and sense of dedication.

Self-Driven with strong interpersonal skills and proven ability to work effectively as team leader and/or team member.

SKILLS

Coating formulation & Expertise in reverse engineering

Polymer synthesis & characterization

Testing, evaluation & Specification of polymer/coating properties

Process optimization & scale up

Color matching/database management & training (X-Rite/ i-match)

Batch master, Recipe Pro, etc

GCMS, FTIR, UV-VIS, NMR, SEC, DSC, TGA, DMA, Particle size Analysis, etc.

Practitioner of 5S, DOE, FMEA, Kanban, Kaizan & Lean Six Sigma

Time/Resource management (MS Project Manager, MS VISIO, MindManager)

ChemOffice Ultra, ChemDraw, & Molecular Modeling Software.

MS Office Suite (Publisher, Word, Excel/Access, Power Point, Outlook)

EDUCATION

Ph.D. The University of Southern Mississippi; Chemistry (1997)

Dissertation: Frontal Bulk Polymerization: Kinetics, Synthesis, Dynamics, Convection, & Reactor Design

B. S. University of Karachi; Chemistry, Physics & Mathematics (1988), Pakistan

PROFESSIONAL EXPERIENCE

Jan 2014 – Present

Consultant

Managed and delegated 20 employees involved with R&D, QA/QC, Production and customer service.

Synthesized and scaled up Superabsorbent polymers (sodium polyacrylate and polyacrylamide chemistries) for hygiene and agricultural clients.

Synthesized and scaled up hydrogel (contact lens, etc.) for a wide variety of medical applications.

Synthesized and scaled up linear/branched sodium polyacrylate based copolymers for paint personal care industries.

Synthesized and scaled up acrylic polyols, and polyester polyols for 2K polyurethane coating formulations.

Helped implement assembly line improvements as part of already existing continuous improvement (5s, lean six sigma, FMEA) strategy and trained assembly line workers.

Directly involved with coating Cost reduction and production time optimization to maximize customer service via reformulation to improve coating properties, alternate raw materials, reduction in production process time/energy for the following systems:

1.2K epoxy & Polyurethanes for Plastic, metal & concrete floors.

2.UV/EB curable polyacrylates, Polyurethane acrylates for wood, paper and can coatings.

3.Melamine based baked enamels for coil coatings, drum industries, etc.

4.Solvent based & waterborne Wood stains

5.Customized synthesis of Alkyd based polyurethanes for 2K urethane chemistry

6.Synthesized Fluorinated polyol urethane polymers and formulated for antifouling coatings for marine applications.

7.Abrasion resistant ceramic/nano material based 2K urethanes.

8.Solvent based & waterborne inks for inkjets.

9.Ceramic enamels.

Jan 2012 – Sept 2013 Lacks Enterprises, Inc.

Consultant / Senior R&D Chemist

Managed and delegated R&D projects with a team comprising of Chemists, technician and assembly line supervisors.

Consulting advisor in multiple projects in Lacks manufacturing facilities for a wide variety of chemistry/Polymer solutions including:

1.1K & 2K Epoxy & polyurethane Sealants/adhesives for automotive plastic and chrome/Nickel plated trim.

2.2K Silicone & Polyurethane based injection molds for robotic manufacturing applications.

3.Wide variety of 2K polyurethane coatings for automotive interior/exterior applications.

4.Fluoro-silicone (2K & UV/EB) polymers for process equipment longevity and throughput.

Improved & replaced 2K Epoxy, Polyurethane and Silicones with their 1K hot melt counterparts to enhance adhesion of wheel claddings with reduced production cycle time for high performance demanding European markets.

Improved & recommended alternate 2K Polyurethane foam formulations to reduce wheel process Cycle and weight to increase through put by 25%, resulting in reduced production and labor cost.

Synthesized and scaled up dendritic polyurethane, polyester and polyether polyols and acrylates for 2K and 1K UV curing technologies.

Synthesized and scaled up aforementioned polymers for waterborne systems.

1st phase laboratory scale development of Dip/Drain coating technology for incorporation into a new $40 Million state of the art manufacturing facility to,

1.Eliminate overspray for cost savings and environment stewardship.

2.Eliminate large capital investment ($10Million) for robotic spray systems.

3.Eliminate large heat curing ovens and related cost of equipment & energy.

4.Decrease curing time from 45 minutes to 1minute (UV-curing).

5.Dramatically improve paint finish quality by reduction in curing time.

Feb 2004 – Sep 2011 Consultant / R&D Chemist

E-Safe, Inc. ABC Res. Corp. Glotech, Inc. ATSI, Inc GaziosmanpasaUniv - Dept. of Biology

Formulated, tested, prototyped, and outsourced pilot/scale-up toll manufacturing of coating formulations:

1.2K Epoxy primers & Polyurethane topcoats for corrosive spill pick up vacuum trucks/trailer steel structures (E-Safe, Inc.)

2.Customized Fluorescent polyurethane and Polyester powder coating formulations for physical therapy medical bike steel/aluminum structures for chronically injured and physically challenged patients (ATSI, Inc.)

3.2K and UV/EB fluoro-epoxy and fluoro-polyurethane formulations for electronic component encapsulation, conformal coatings for circuit boards, fiber optic cladding/buffer coatings and adhesives (Glotech industries, Inc.)

4.2K and UV curable Polyurethane color coded inks/coatings for circuit board, electrical wires, and fiber cables (Glotech industries, Inc.)

Performed instrumental analysis for volatile organic compounds (VOCs), heavy metals, toxic/corrosive waste contaminants to customize and modify material acquisition for manufacture of spill recovery machines via GC-MS, IC, and extensive wet chemistry (E-Safe, Inc.)

Documented SOPs/manuals/flowcharts and patents, etc., and obtained UL approval and other certification for product launch into markets (Glotech industries, Inc., E-Safe, Inc.)

Documented modifications/improvements and trained technicians on operation, repair/maintenance of GC-MS (FID, NPD, ECD), photo-spectrometers, rheological instrumentation, and wet chemistry to analyze dairy and sea food products for metal, insecticide/biocide contamination (ABC Research Corp.)

Consulting support towards a UV curable proprietary resins technology to encapsulate a wide variety of lipophilic/lyophobic liquids and gas media (Gaziosmanpasa University)

Synthesized, tested, and directed pilot scale production of a UV curable low surface tension hyperbranched oligomer for encapsulation of pesticides/biocides (Gaziosmanpasa University - Dept. of Biology)

Optimized lab efficiency by streamlining workflow, drafting SOPs, and hardware modernization (ABC Research Corp.)

Developed new applications and prototypes with electroluminescent lighting media to cater to the needs of safety industry (fire rescue, police, mining operations, road construction workers etc.) (Glotech, Inc.,)

Mar 2001 – Jan 2004 Refractive Coatings, Inc. – Senior R&D Chemist

Synthesized fluoroacrylic monomers/emulsions and formulated waterborne coatings for medical/food processing and clean room facilities

Synthesized and developed a product line of 15 optical coatings to meet the needs of telecommunications grade optical fiber, semiconductor, and display media manufacturers via UV curable acrylates/fluoro-acrylates, urethane/fluoro-urethane acrylates, fluoro-vinyl esters and 2K fluoro-urethanes and fluoro-epoxy chemistry

Developed and formulated color coded inks for fiber optics and cabling industries

Developed characterization methods via GC-MS, FTIR, UV-VIS, NMR, GPC, and refractometers to monitor reaction progress and conduct product QA/QC

Sep 1998 – Feb 2001 Optical Polymer Research, Inc. – Senior R&D Chemist

Synthesized fluoroacrylic monomers/emulsions and formulated waterborne coatings for medical/food processing and clean room facilities

Revised and improved existing hard/soft contact UV/thermally curable lens formulations to enhance and improve lens comfort (South American markets)

Performed contract synthesis and formulation of cosmetic inks for soft contact lens; analyzed and developed methods for utilizing DSC, TGA, GC-MS, FTIR, UV-VIS, NMR, GPC, and refractometry to deformulate/reverse engineer contact lens formulations (Vistakon – J&J)

Synthesized and analyzed a wide variety of silicone Polymers and oligomers via thermal and photo polymerization

Jan 1997 – Aug 1998 USM School of Polymers & High Performance Materials – Postdoctoral Research Associate

Analyzed and developed methods for utilizing GC-MS, UV-VIS, NMR, FTIR, DSC/DMA/TGA, AFM/SEM/TEM, MALDI and wet chemistry to quantify compositions for thermoplastics/thermosets, wood finishes, emulsions, nail polishes/cosmetics, UV curable coatings, powder coatings, and vegetable oil based coating additives.

Synthesized acrylic monomers, surfactants, and coating additives from renewable resources, incorporated into zero-VOC waterborne coatings, and scaled-up reactions.

Conducted research into synthesis and kinetics of emulsion polymerization, established monomer reactivity ratios, residual monomer content in emulsions/coatings, and designed and fabricated emulsion pilot reactors.

ADDITIONAL EXPERIENCE

Power Plant Lab Technician/consultant for the City of Gainesville Deerhaven Generating Station (2006-2011):

oProvided hands on know-how for Water-steam cycle chemistry, High purity water production/storage/treament, raw water treatment for deposit & corrosion control & boiler clean up.

oDesigned & trained technicians in new analytical procedures/Methods for water quality, Steam analysis, hazardous waste control/monitoring, EPA protocols, etc.

oSpecified steel structures, process piping, bulk chemical tank/containment coating solutions, and assisted management in the overall plant infrastructure corrosion control plan

oDesigned & recommended flowcharting, Gantt Charts, and SOPs to improve, expedite and troubleshoot overall operational and analytical processes



Contact this candidate