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Customer Service Office

Location:
Jacksonville, FL
Salary:
Negotiable
Posted:
November 03, 2016

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Resume:

Belle Martinez

**** ******** **** ~ Jacksonville, FL 32246

904-***-**** acxdea@r.postjobfree.com

Qualifications Summary

Organized, engaging Administrative/Clerical Professional with extensive background providing client and internal support. Proven skills in a wide range of office and clerical procedures, as well as customer service. Strong attention to detail with a track record of going the extra mile to ensure projects were completed in a timely manner. Flexible and hardworking with strong drive to succeed. Consistently earned positions of trust and responsibility due to can-do attitude and discretion in handling confidential information. Capable of handling a large workload effectively. Eager to learn new technologies.

Professional Experience

NORTHEAST FLORIDA SAFETY COUNCIL 2009 – Present

Operational Support Analyst, Administrative Support

Work closely with the Department of Motor Vehicles and the State of Florida to ensure proper management, organization, and scheduling of DUI customer data and files as instructed by the Driver Safety Education Director and Programs.

Utilize skills in data entry and office administration to manage time-sensitive workloads while assisting clientele, financial departments, clinical evaluators, supervisors, and executive staff.

Act as an Administrative Assistant and am entrusted with keys to the office and financial documents and transactions.

Handle demanding workloads from multiple departments while providing both phone and in-person customer service.

Entrusted with nonpublic information such as social security numbers, personal documents, driver's license data, and legal and personal background information for DUI clientele in order to process applications, schedule appointments, and ensure proper documentation and state requirements are met.

J. ALLEN AXSON ELEMENTARY SCHOOL 2005 – 2012

Volunteer Chairman and Coordinator

Coordinated large-scale book fair events, restocked and ordered books, and trained/coordinated volunteers and staff.

Oversaw operations and provided student and community attendees with assistance.

UNIVERSITY HOSPITAL OB/GYN FACULTY OFFICES 1997 – 1999

Clerical Assistant

Managed and organized office files and materials and assisted clients and staff.

Coordinated office events, opened and closed the department's offices, and scheduled appointments.

Created and managed front-office filing system for efficient retrieval and storage of sensitive documents.

Processed check and credit card payments, managed various financial accounts, and assisting clients.

Education

FLORIDA COMMUNITY COLLEGE OF JACKSONVILLE

Associate Arts Degree in Graphic Design Technology, Minor in Fine Arts, 2005

Technical Skills

Microsoft Office (8 years)

65+ WPM

Adobe Creative Suite : Photoshop, Illustrator, and Acrobat Professional (6+ years)

Macromedia Studio : Dreamweaver and Flash (6+ years)



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