Petrina March

Tech Savvy Customer Service Specialist

San Antonio, TX

acxdbf@r.postjobfree.com - 210-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer First Representative

UnitedHealth Group - San Antonio, TX - May 2016 to Present Communicates via telephone with members, providers, and co-workers Research complex issues across multiple databases

Demonstrates competency in eligibility, billing and receivable systems Sales Associate

Boost Mobile - Mount Vernon, NY - August 2013 to August 2015 Responsibilities

Ensures availability of merchandise and services

Help retail sales staff achieve sales targets

Managing and maintaining budgets, as well as invoicing Food Service Team Member

Target - Mount Vernon, NY - June 2010 to January 2013 Responsibilities

Deliver a fast, fun and friendly food service experience Follow food safety standards and maintain a clean dining area Open and close department

Cashier

Marshalls - New Rochelle, NY - February 2009 to October 2010 Responsibilities

Welcome and assist customers as necessary

Resolve customer complaints

Handling all the cash transactions

SKILLS

Type 55 WPM (4 years), Articulate, Multitasking, Computer Savvy, Data Entry ADDITIONAL INFORMATION

My professional experience reflects my experience in management, quality assurance and customer service while coupling it with my knowledge of electronics and computers.