Falana Brown

Bossier City, LA *****

318-***-****

acxdae@r.postjobfree.com

Summary of Qualification

Skilled and energetic professional with a solid background in customer service, data entry, problem resolution and management. Seeking a challenging position within a thriving organization.

Technical and Administrative Skills

Medisoft Software Typing 40 WPM Excel

Electronic Health Records Microsoft Office Data Entry Medical Billing/Coding Microsoft Word Leasing

Management Administrative Customer Service

Work Experience

Vintage Realty Company, Shreveport, La. Leasing Consultant 2016 Duties: Assisted in managing rental property, various duties included collections, unit inspections and leasing, accepting and processing applications. Follow up on pending applicants and prospects, posting payments and other office duties.

BSR Trust, Shreveport, LA. Leasing Agent (Temporary) 2016 Duties: Assisted in managing rental property, various duties included collections, unit inspections and leasing, accepting and processing applications. Follow ups on pending applicants, posting payments and other office duties

ACS, Shreveport, LA. Billing Specialist. 2015-2016 Duties: Process patient charts and demographics, review medical records to update the ICD-9 codes to ICD-10 codes in patient billing, completed additional office procedures such as scanning, faxing and answered incoming calls.

Eyes and Eyewear, Shreveport, LA. Medical Front Office (Intern) 2015 - 2016

(Completed 80 hours of training) Duties: Payment processing, scheduled patient appointments, updated medical records, filed and completed additional office procedures such as scanning, faxing and answered incoming calls.

ITEX Property Management, Shreveport, LA.Assistant Manager 2014-2015 Duties: Assisted in managing rental property, various duties included maintaining waiting list processed certification reviews, EIV reports, maintained 100 % occupancy, collections, unit inspections and leasing.

Trademark Property Management Shreveport, LA. Property Manager 2013-2014 Duties: Manage property of 150 units, the duties included processing rental payments and renewals, successfully maintained a high occupancy while conducting other office procedures such as processing purchase orders, unit inspections, leasing, evictions.

Fairfield Property Management, Shreveport, LA. Assistant Manager 2012-2013 Duties: Assisted in managing rental property, various duties included maintaining waiting list processed certification reviews, EIV reports, maintained 100 % occupancy, collections, unit inspections and leasing.

Trademark Property Management, Shreveport, LA. Property Manager 2010-2012 Duties: Manage property of 150 units, the duties included processing rental payments and renewals, successfully maintained a high occupancy while conducting other office procedures such as processing purchase orders, unit inspections, leasing, evictions.

Wellneccesities Sleep Center - Shreveport, LA. Insurance Verification (CSR) 2010-2010 Duties: Customer Service, request test results from Doctor’s Office, verified medical insurance for various insurance carriers.

NZBC Urban Corporation, Bossier CITY, LA.Data Entry Clerk (Seasonal) 2009-2011 Duties: Daily entry of student records for afterschool and summer tutoring program, kept daily log of all attendance, scheduled appointments and chaperoned all field trips for a non-profit tutoring church program.

Education

Remington College, Shreveport, LA February 2015 - October 2015 Medical Billing and Coding

Remington College, Shreveport, LA September 2009 - June 2010 Registered Medical Assistant

American School of Business, Shreveport LA September 2003 - June 2004 Computerized Administrative Assistance

Certifications and Awards

Health Insurance Portability and Accountability Act (HIPAA) - Trained Occupational Safety and Health

Administration (OSHA) – Trained

Perfect Attendance

President’s / Director’s List Recipient

Honor Roll Recipient

Employment Ready – Immunizations

Shriner’s Hospital / Pop Tops (Community Service)

References Available Upon Request

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