High School Data Entry

Teresa A Bruce

*** ****** **

Darlington, SC ****2

Phone: 843-***-****

Alt Phone: 843-***-****

**************@*****.***

Ability Summary

8yrs experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.

Employment History

Data Entry Clerk

11/2011 - 06/2012

ADP Tax Credit Services

Darlington, SC

Pre-screen applicants using 8850 tax form for possible tax benefits

Enter information into WOTC program

Keyed tax credit form to determine eligibility

Sort call-in 8850 forms by priority dates, seconds, and

waiting.

Process & review web-in companies for resolution and place all

Problems in web-in basket in PSN

Purge and file state documents for WOTC

Hazard Insurance Specialist

06/2009 - 06/2010

Assurant

Florence, SC

Made contact with insurance companies

Verified the total loss amount to the structure and the total amount that will be disbursed for the claim

Disburse funds as repairs are completed in accordance with the loss adjustment documentation and / or signed accepted contracts of repair

Responsible for ordering property inspections, thus ensuring that the mortgage company's interest is protected, and the homeowner can return their property to the same (or better) condition prior to the damage

PSN Processor

05/2008 - 02/2009

Olsten's @ ADP Tax Service

Florence, SC

Pre-Screen applicants using 8850 tax form for possible tax benefits.

Enter information into WOTC program

Key eligible call-in 8850 form based on target group (Food, Welfare, Welfare to Work).

Sort call-in 8850 forms by priority dates, seconds and waiting.

Receptionist/Inventory Control Clerk

11/2005 - 12/2007

Citi Trends

Darlington, SC

Responsible for multi- line phone system in 300, 000 sq. ft. center

Checked orders to insure that vendor invoices were paid correctly

Developed Excel report that monitored productivity for 90+ associates

Pre- screened applicants for future employment

Assisted managers and supervisors in maintaining attendance logs

Education and Training

Issuing Institution

Location

Qualification

Course of Study

Mayo High School

Darlington, SC

High School Diploma

General Academic Courses

Honors & Activities

Bright Idea award, Customer Services, and Collections awards at my formal work place.

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