INMAN HENRY EMPLOYMENT HISTORY

*** * ******** ******* *** ASSOCIATE

**** ***** **** - *******, ************* MARKETING ASSOCIATION (IMA)

VIRGINIA BEACH, VA 23464

EDUCATE CUSTOMERS ABOUT NEW PRODUCTS, SERVICES AND PROMOTIONS

336-***-****

acxd9l@r.postjobfree.com ADDRESS CUSTOMER SERVICE INQUIRIES IN A TIMELY AND PROFESSIONAL MANNER

HANDLE HIGH CALL VOLUMES AND MULTIPLE CUSTOMER ACCOUNTS

SKILLED IN ACCOUNT RESEARCH AND ISSUE RESOLUTION

SALES ASSOCIATE

SEPTEMBER 2015 - MARCH 2016, BOOST MOBILE

EDUCATED CUSTOMERS ABOUT CURRENT PRODUCTS AND PROMOTIONS

CONDUCTED INVENTORY CHECKS AND MET OR EXCEEDED WEEKLY SALES GOALS

EXCEPTIONAL CUSTOMER SERVICE WHILE USING MULTIPLE PLATFORMS

CASH HANDLING INCLUDING: PAYMENTS AND NEW SERVICE ACTIVATIONS

AIDED CUSTOMERS WITH TECHNICAL AND SERVICE ISSUES

SALES ASSOCIATE/COOK

DECEMBER 2013 JANUARY 2015, KNOCK OUT BURGERS & HOT DOGS, NEWPORT NEWS, VA

CASH HANDLING SKILLS; RECONCILED DRAWERS AT END OF ALL SHIFTS

RESPONSIBLE FOR OPENING AND CLOSING STORE DAILY

RESPONSIBLE FOR COUNTING DOWN THE DRAWER AND SECURING THE SAFE DAILY

CREW TRAINER AND NEW EMPLOYEE TRAINER

MAINTAINED SANITATION, HEALTH, AND SAFETY STANDARDS IN WORK AREAS

CLEANED, STOCKED, AND RESTOCKED WORKSTATIONS AND DISPLAY CASES

ITEMIZED, ORDERED AND STOCK ALL DELIVERIES

EXCEPTIONAL CUSTOMER SERVICE AND PEOPLE SKILLS

HIGHLY SKILLED IN WORKING IN BOTH KITCHEN AND FIRST CONTACT CAPACITIES

SR. CREW MEMBER/TRAINER

SEPTEMBER 2009 OCTOBER 2011, KENTUCKY FRIED CHICKEN (KFC), FAYETTEVILLE, NC

TRAINED NEW EMPLOYEES ON PROCEDURES AND POLICIES

LEAD COOK AND TRAINER; MAINTAINED AND EXCEEDED SHIFT GOALS

OPERATED EQUIPMENT SAFELY AND CORRECTLY ACCORDING TO COMPANY PROCEDURES

ENSURED FOOD IN-LINE WITH STANDARD SANITATION PROCEDURES

PACKED FOOD AND DRINKS FOR TO GO CUSTOMERS

OBTAINED IN-DEPTH KNOWLEDGE OF BASIC KITCHEN DUTIES AND FOOD PREPARATION

SALES REPRESENTATIVE

MAY 2007 SEPTEMBER 2009, WEST TELECOMMUNICATIONS, HAMPTON, VA

HANDLED CUSTOMER INQUIRIES BOTH TELEPHONICALLY AND BY EMAIL

RESEARCHED REQUIRED INFORMATION USING AVAILABLE RESOURCES

MANAGED AND RESOLVE CUSTOMER COMPLAINTS; PROCESSED ORDERS AND FORMS

PROVIDED CUSTOMERS WITH PRODUCT AND SERVICE INFORMATION

ENTERED NEW AND EXISTING CUSTOMER INFORMATION INTO SYSTEM

ACCOUNT: HOUSTON ROCKET TICKET SALES AND STRIVE STUDENT LOANS

KITCHEN LEADER

MARCH 2005 MAY 2007, BOJANGLES, GREENSBORO, NC

PREPARED FOOD AND BEVERAGE ORDERS IN A QUICK AND EFFICIENT MANNER

TRAINED NEW EMPLOYEES; AIDED IN TEAM MEETING SHIFT GOALS

KNOWLEDGEABLE ABOUT NEW PRODUCTS AND PROMOTIONS

CUSTOMER SERVICE; ADHERED TO COMPANY POLICIES AND PROCEDURES

EDUCATION

MAY 2011, FAYETTEVILLE TECH COMMUNITY COLLEGE, GENERAL EQUIVALENCY DIPLOMA

SKILLS

ABILITY TO MULTITASK AND PRIORITIZE RESPONSIBILITIES

COMPUTER MS OFFICE SUITE, MAC/APPLE PRODUCTS AND GENERIC SALES SOFTWARE

PROFESSIONAL AND NEAT APPEARANCE

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