State University Customer Service

Stephanie Taylor

**** ******* ******

Charleston, IL 61920

Cell: 216-***-****

Email: *************@*****.***

Professional Experience

Assistant Softball Coach August 2013-June 2016

Eastern Illinois University, Charleston, IL

Softball Highlights:

2016 (1) All-Newcomer Team, (1) 1st Team All-OVC, (2) 2nd Team All-OVC, (1) OVC All-Tournament Team, 2nd Place Regular Season, (6) OVC Player of the Week; Broke Single Season Home Run (12) and Stolen Base records (18); (6) Fall and (7) Spring Dean’s List recipients

2015 (2) 1st Team All-OVC, (1) 2nd Team All-OVC, (1) All-Newcomer Team, (1) 1st Team All-OVC All-Tournament Team; Broke individual single season Home Run record (11); (8) Fall and (5) Spring Dean’s List recipients

2014 (2) 1st Team All-OVC, (3) 2nd Team All-OVC, (1) 1st Team All-OVC All-Tournament Team, (3) 1st Team Capitol One All-District 5 Honors, (2) CoSIDA Capitol One Academic All-America Honors; (10) Fall and (8) Spring Dean’s List recipients

Assisted with all daily administrative operations and all facets of a NCAA Division 1 Softball program including, but not limited to: assisted with team budget, lead all team travel, NCAA compliance, athlete recruitment, daily practice plans, team inventory, home/away game management, evaluated student-athletes, conducted academic advising meetings, monitored and mentored at-risk student-athletes, alumni relations, fundraising, assisted with/completing purchase orders and short order forms, scheduled athletes for events, group/individual instruction, team calendar and organization, assisted and created individual and team workouts

Received NFCA All-America Scholar Athlete Recognition – Team ranked #18 for a 3.5 team GPA among all Division I institutions (2015). One Senior Student-Athlete awarded with the EIU Presidential Award with 3.75 GPA or higher and 13 student-athletes with a 3.50 GPA or higher (2015)

Academic Advising: Life skill development, grade checks, organizational skills, time management, short/long term goal setting, daily/weekly meetings, progress toward degree completion, tutoring, study habits, accountability and connecting across campus with tutoring/career/counseling services

Assisted in managing annual team operational budget of $85k+ and scholarship budget of $228K+

Planned, organized and implemented individual and group recruiting visits with departments across campus

Monitored, evaluated and tutored academically at-risk S.A.’s through intrusive personalized case management

Created/managed, database entry and lead instructor for annual camps and clinics for student-athletes ages 8-18, including annual Panther Elite Softball Camp that involves 88+ student-athletes

Arranged team community service efforts (425 team community service hours per year)

Fundraised $12,000 + yearly (i.e. Team Donation Letter, Camps/Clinic, Managed Fall Travel Ball Tournament), participated in Athletic Department Annual EIU Fund Drive

Recruited top notch student-athletes, and positively promoted EIU to the surrounding community

Main softball contact for the Athletic Trainers, Academic Advising, Strength & Conditioning, Marketing & Promotions, Sports Information, Purchasing, Equipment Managers, and Home Game Umpires

Monitored team Strength & Conditioning and Speed & Agility Programs

Assisted in the hiring/monitoring of Graduate Assistants, Interns and Volunteer coaches

Attended all compliance and staff meetings, and OVC conference calls

Certified NCAA Division I Recruiter and National Fastpitch Coaches Association (NFCA) Member

Trained on Front Rush and JumpForward recruiting and compliance data entry programs

Search Committee Member (2015, ’16)

YWCA – MEND Experience Workshop (2016) & NCAA Leadership Series Workshop (2014, ‘15, ‘16)

Diversity Training (2013, ’14, ’15)

University Foundations Instructor August-December 2014, 2015

Eastern Illinois University, Charleston, IL

Instructed course to ease the transition of first generation, at-risk freshmen students and a diverse population of students from high school to college by familiarizing students with the expectations, policies, resources, and traditions at EIU to aid in freshmen enrollment and retention.

Created lesson plans to develop critical thinking, communication skills, and to enrich perspectives on personal, academic, and moral issues in higher education, while engaging in the educational and social life of the university

Provided academic advising through life skill development, time and organizational management, study habits, budgeting, conflict management and short/long term goal setting

Blackboard software to maintain coursework, grades, and communication of 21 students for 2-credit hour course

Assistant Softball Coach/Hitting & Catching September 2007-August 2013

Cleveland State University, Cleveland, OH

Softball Highlights:

2013 (3) All-Newcomer, (4) All-League Honors, (2) All-Tournament, NFCA All-Region 2nd Team, CollegeSportsMadness.com “Field Player of the Year” and “Freshman of the Year,” (2) CollegeSportsMadness.com 1st Team Selection, (2) CollegeSportsMadness.com 2nd Team Selection, HL Player of the Year, HL Newcomer of the Year, Set single-season records for (5) CSU Offensive Categories, Set HL Home Run Record, (12) Spring Deans List Recipients, Player signed with Akron Racers

2012 (3) All-League Honors, (1) All-Tournament Team, (1) Midwest Region 1st Team, Broke CSU Single Season HR record, CollegeSportsMadness.com “Field Player of the Year,” Player ranked 7th Nationally

2011 (2) All-League Honors, (1) All-Tournament Team, HL Player of the Year, (8) HL Spring Academic All-League Team, (1) 3rd Team CoSIDA Capital One Academic All-District IV Team

2010 HL Championship Runner-up, HL Regular-Season Champions, 44-15 season, (2) All-Newcomer, (5) All- League Honors, (3) All-Tournament, (2) All-Midwest Region, (1) Newcomer of the Year, (1) Player of the Year, (1) Pitcher of the Year, Set single-season record in nine (9) offensive categories (i.e. 65 Home Runs)

2009 NCAA Division I Regional Birth, HL Champions, HL Regular-Season Runner-up, 35-18 Season, (5) All-League Honors, (4) All-Tournament Honors, (1) All-Tournament MVP, (1) Batting Champion, (1) Pitcher of the Year, (1) All-Midwest Region Honor, Set single-season record in (7) offensive categories (i.e. 49 Home Runs)

2008 HL Championship Runner-Up, HL Regular-Season Champions (31-18 season), (1) All-Newcomer, (4) All-League Honors, (1) Pitcher of the Year

Assisted with all daily administrative operations, including but not limited to budgeting, NCAA compliance, athlete recruitment, daily practice plans, team inventory, home/away game management, evaluated and instructed S.A.’s individually and in groups, conducted academic advising meetings, alumni relations, fundraising, assisted with and completed purchase orders, scheduled athletes for events, assisted/created individual/team workouts

Academic Advising: Life skill development, grade checks, organizational skills, time management, short/long term goal setting, daily/weekly meetings, tutoring, study habits and accountability

Assisted with management of yearly team operational budget of $100k+ and scholarship budget of $216k+

Plan, organize and implement individual and group recruiting visits with departments across campus

Monitored, evaluated and tutored academically at-risk student-athletes through intrusive personalized planning

Organized team community service efforts (475+ team hours yearly)

Created, implemented and directed annual CSU’s Viking Elite Camp (88 campers-all day camp), 14-week, 41-team CSU Team Camp, Holiday Classic Camp featuring 40+ 10/12/14u travel teams, Pitching/Catching/Hitting camps and clinics for ages 8-18

Database entry of all recruits and inquiring student-athletes for camps and clinics ages 8-18

Assisted in the hiring and evaluation of assistant and volunteer coaches

Fundraised $40,000+ for regular season competition (i.e. Camps/Clinics/Donation Letters)

Served as main softball contact for the Athletic Trainers, Academic Advising, Strength & Conditioning, Marketing & Promotions and Sports Information

Certified NCAA Division I Recruiter and National Fastpitch Coaches Association (NFCA) Member

Team Community Outreach Award (400+ hours/year community service) 2007, ‘09, ‘10, ‘12

McCafferty Award Champions 2007-08 and 2012-13

Trained on JumpForward recruiting and compliance data entry program

Search Committee Member 2010, ’11, ’12, ‘13

Viking Derby Committee Member for the Athletics Department fundraiser 2012, ‘13

HPERD Graduate Assistant/Physical Activity Instructor January 2007-December 2008

Cleveland State University, Cleveland, OH

Assisted HPERD Undergraduate Students with electronic portfolio and Curriculum Mapper program research

Instructed Weight Training, Softball, and Team Sports Classes and Teaching Assistant for Adaptive P.E.

Middleburg Heights Community Center – Intern Building Supervisor August-December 2007

Hired as a part-time Building Supervisor January 2008-September 2009

Interned in all areas of the recreation facility (i.e. Programs/Classes, Memberships, Rentals, Seniors (Silver Sneakers), Kids Zone, Indoor/Outdoor Aquatics, Fitness Center, Camps/Clinics, Facility Maintenance).

Maintain safe environment for community members and staff, conduct incident/accident reports, record keeping, rental set-up/tear down, customer service, sport events, maintain open communication with all staff and members

Softball Team Camp Director/Instructor November 2005-February 2006

Cleveland State University, Cleveland, OH

Assisted with the development, recruitment and management of the 10-team CSU Team Camp (grew to 41 teams)

Graduate Assistant Physical Activity Instructor August 2003-May 2005

Central Michigan University, Mt. Pleasant, MI

Taught numerous Physical Activity Courses in the PE Department (i.e. Archery, Beginner/Intermediate Bowling, Beginner/Intermediate Tennis, Ultimate Frisbee, Individual Sports and Team Sports Classes)

Graduate Assistant Softball Coach August 2003-May 2004

Central Michigan University, Mt. Pleasant, MI

2004 Division I Regional Tournament participants, 2004 Mid-American Conference Regular Season Champions

Completed daily administrative duties, assisted with daily practice plans/instruction, team inventory, recruited, academic advising, compliance, alumni relations, team communication, managed/instructed camps, fundraisers, umpire scheduling, and served as the Director of the CMU Fall Softball Tournament

Assisted with team and individual academic advising through grade/class checks, time/organizational management, study tables and accountability

Supervised/managed the Team Equipment Manager, Team Manager and Home Game Management Staff (5)

Assisted Marketing Director and served as Home Game Manager for CMU Gymnastics and Volleyball

Assisted with the use of Chart Mine, Right View Pro, and Recruiting Databases

Certified NCAA Division I Recruiter

Related Experience

Assistant Softball Coach 10U - Explosive Travel Fastpitch Organization September 2009-August 2010

Strongsville, OH

Marketing Intern - Greater Cleveland Sports Commission May 2005-August 2005

Cleveland, OH

Equipment Manager – WNBA Cleveland Rockers April-September 2000-2003

Gund Arena (i.e. Quicken Loans Arena), Cleveland, OH

Managed and supervised staff of 15, ages 18-42

Additional Camps/Clinics – Lead Instructor

Let’s Play for You Clinics Lead Instructor 2014-2016

Eastern Illinois University Camp/Clinic Lead Instructor 2013-2016

Jerrad Hardin – Championship Fastpitch Camps – Lead Instructor 2016

Fastpitch Master’s Camps – Lead Instructor 2016

6th Annual Midwest Firecracker Showcase Lead Instructor June 2015, 2016

PGF Elite College Camp – Indiana, Kentucky June 2015, 2016

Taylormade Softball Camp Lead Instructor January 2015

Lakota West High School Softball Clinic January 2015

Lee Dobbins Blue Chip Softball Camp Lead Instructor November 2014

Connect Camp Lead Instructor June 2014

USA Premiere College Prospects Camp June 2014

Cleveland State University Camp/Clinic Leader Instructor (includes free community camps) 2007-2013

PGF Ohio’s Finest Camp Instructor June 2013

Kent State Softball Showcase Lead Instructor January 2004, ’07, ’08, ’09, ’10, ’11, ’12, ’13, ‘14

Pinnacle Sports College Softball Camp Lead Instructor June 2010, ’11, ‘12

Attended ‘Be the Best You Are’ Coaches Clinic in Cherry Hill, NJ January 2012

Best of the Midwest’ Coaches Clinic in Toledo, OH November 2003, ‘10, ‘11

National NFCA Coaches Convention December 2009

CMU Individual Skills Camps/Team Camp/Women in Sport Day Clinic October-December 2003

Technology

MS Word, MS Access, MS Excel, MS Publisher, MS PowerPoint, MS Outlook, JumpForward data base entry, Front Rush data base entry, Blackboard, Email, Fax Machine, Copier, Printers/Scanners, Overhead Projector, Apple TV

Awards/Honors

Cleveland State University (Academic)

Major of the Year Award from the National Alliance for Sport and Physical Education (NASPE) 2003

(Highest G.P.A. Award in Sport Management)

Faculty Athletic Representative’s Special Academic Achievement Award 2003

Verizon Academic All-District squad 2003

NCAA Division I Woman of the Year Nominee 2003

NCAA Athletic Academic All-America 2002

Cleveland State University (Athletic)

Varsity “C” Club Award – Most Outstanding Player on the team 2003

Horizon League Tournament Batting Champion (.579) 2003

Horizon League 1st Team All-Tournament 2003

Set 5 Horizon League Tournament Records (BA, most hits, most doubles, HR and TB) 2003

Offensive Player of the Year Award 2003

Ranked in Cleveland State’s Top 10 Category Leaders (batting average, hits, doubles, Home Runs, At-bats, RBI’s, games played and put-outs) 2003

Midwestern Collegiate Conference Award, 2nd Team All-Conference 2000-01

Midwestern Collegiate Conference Award, 1st Team All-Newcomer 2000

Education

Master of Education, Sport Management May 2008

Cleveland State University, Cleveland, OH

Master of Arts in Sport Administration August 2003-May2005

Central Michigan University, Mount Pleasant, MI (incomplete thesis)

Bachelor of Science in Education, Sport Management May 2003

Cleveland State University, Cleveland, OH

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