Tracey Percifield
*** ***** ******* 979-***-****
Powell, Wyoming
***** ************@*****.***
CAREER GOAL
I want to utilize my combined fields of science and human social skills and apply them to any enterprise to establish the best production of my working capabilities and provide the best outcome for the company.
EDUCATION
Degree Program Name
American Military University 2015 Masters Criminal Intelligence Analyst
West Virginia
American InterContinental University 2012 Bachelors Forensic Science/Criminal Justice
Chicago, Illinois
Americus University 2001 Bachelors Science & Health British
Virgin Islands
Pacific Coast College 1994 Nursing Chula
Vista, California
PROFESSIONAL SKILLS
Comprehension
Knowledge of federal, state, and local laws and regulations.
Proficiency in understanding and following sensitive instructions and procedures.
Knowledge of domestic and international laws and treaties.
Knowledge of both medical and criminal forensics.
Knowledge of OSHA, MSHA, JCM regulations, codes and laws.
Knowledge of both human resource and social work.
Knowledge of employment law, policies and procedures.
Shock Trauma and Neuro Trauma Nursing (26 years)
Problem Solving Skills
Apply deductive, logical reasoning and make independent decisions; recognize emergency and hazardous situations.
Effectively diffuse any conflicts between personnel.
Provide training on conflict resolution.
Customer Service
Knowledge of principles and processes for providing customer and personal services.
Expertise in customer needs assessment and meeting quality standards for services.
Skilled in the evaluation of customer satisfaction.
Criminal background checks and coordinating drug and physical testing.
Training classes per areal job description and skills per government standards.
Monitored employee file compliance by utilizing computer system to generate reports.
Audited each employee file to update incomplete and missing paperwork in a timely manner.
Management Skills
Office management consisting with daily operational functions
Daily reports of intake and outgoing statistics
Accounts receivable and payable and insurance claim adjusting
Deposits and invoicing
ICD-9 coding
Supervising staff of more than 40 employees
Office recruitment and maintaining adequate staffing
Create and maintain electronic health records and billing systems
Regulate and maintain employees credentials, insurance, QA, policies and procedures
Stay current among the healthcare privacy acts and OSHA requirements
Communication Skills
Proficient at written and oral comprehension and expression.
Adept at diffusing confrontational situations, resolving them appropriately.
Strong social perceptiveness through working with a diverse variety of people.
Computer Skills
Apple Macintosh Internet Explorer
Microsoft Office
Microsoft NT/XP
Netscape Navigator
Offender Search
Entrust Identity Guard
EMPLOYMENT HISTORY
CEO 2013-Present Global Resources for Humanity
Houston, Texas
Nursing 2009-Present Maxim Healthcare
Houston, Texas
Nursing 2008 Campbell County Hospital
Gillette, Wyoming
Support Manager 2007-2008 Wal-Mart
Gillette, Wyoming
Train Operator 2006-2007 Raillink
Gillette, Wyoming
Coal Analyst 2005-2006 Standard Labs
Gillette, Wyoming
Trauma Nurse 1999-2004 Memorial Herman Hospital
Houston, Texas
References:
Anne Miner, RN 519-***-****
Kathryn Pollard, LVN 936-***-****
Mike Trigazis, PAC 713-***-****
Niki Hebert, RT 409-***-****
Ken Bird 308-***-****
Matt Teagle 360-***-****
Mike Hartman 719-***-****
Joe Hartman 832-***-****
Chiquita Wallace 832-***-****
Kathy Jones 916-***-**** or 916-***-****
Bruce Wagnitz 239-***-****
Brandi Davis 979-***-****
Mark Pak 813-***-****
If you need further references, please ask and I’ll provide you with them.