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Call Centre agent

Johannesburg, Gauteng, South Africa
August 20, 2018

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Curriculum Vitae


Funzani Ngwanamadzena

Personal Details

Surname : Ngwanamadzena

First name : Funzani

Date of birth : 1978 – 03 - 05

Identity number : 780-***-**** 082

Gender : Female

Home Language : TshiVenda

Other Languages. : English, Sesotho, Zulu, Tsonga

Residential Address. : 2005 Koako Tree Street

Protea Glen

Contact numbers : 071*******

Educational Qualifications:

Last school attended : Eastside College

Highest standard passed. : Matric

Subjects : Venda first language

English second Language

Computer practice

Applied accountancy

Small Business

Management & Entrepreneurship

Economics and Business Economics

Work Experience

Core description : Interact with customers

handle customer queries, Deal with customer

complains calmly and professionally establish/maintain relationship with customers

promoting Telkom products and services


Company : Sizano

Position : Call centre

Period : September 2006 until 31 may2011

Reason for leaving : Contract expired

Contact number : 010-***-****

Contact person : Dianna ledwaba

Company : Impact human resource

Position : Call centre

Period : 05 June 2011 until 31 Dec 2012

Reason for leaving : Contract expired

Contact number : 010-***-****

Contact person : Tammy

Company : Telkom SA

Position : Call centre

Period : January 2013 until April 2015

Reason for leaving : Outsourced to wns

Contact number : 080-***-****

Company : WNS

Position : call centre

Period : 1 may 2015 until 30 April 2016

Reason for leaving. : Retrenched

Contact number. : 021-*******

Personal abilities:

I am a enthusiastic person and apply myself with energy and dedication to the task at hand. I am honest, reliable and hardworking. I also strive to do my best at any task. Criticism is taken with a view to improve myself at all times and never be ignored. I can work independently and I am also a team player. I am a fast learner and always willing to learn.

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