Leonard Raup

**** ***** ** #***. ********, Tx., 804-***-****, acxcvf@r.postjobfree.com

After serving as an emt/medic on the ambulance; I have good analytical skills and a working knowledge of medical terminology and procedures. I am calm in stressful situations.

I also have two plus years experience in customer service in a call center. I

was promoted after just one year to national accounts program facilitator. I

was responsible for several national accounts.

I have basic computer skills and a working knowledge of word, excel and power point. I am dependable and eager to learn new job skills.

Monitor Technician: 02/2005 – 02/2008

Mary Washington Hospital, Fredericksburg, Va.

I was responsible for monitoring several cardiac patients. I would report any

Dysrhythmias to the nurse.

EMT/Medic: 04/2003 – 02/2005

Physicians Transport, Herndon, Va.

I was responsible for patient care in the ambulance.

National Accounts Program Facilitator: 02/2000 – 04/2003

Metrocall Paging Company, Alexandria, Va.

I started in customer service. I was responsible for activating pagers,

setting up customer accounts and troubleshooting any problems. I was

promoted to national accounts program facilitator after just one year.

I was responsible for several national accounts that had 50-200 pagers

each. I kept track of each pager and which employee was assigned to

the pager. I was responsible for troubleshooting problems and replacing

any malfunctioning pager in a timely manner. I also kept the billing up-

dated for that account.

Leonard Raup

Are you looking to add a motivated problem solver with superior customer skills, upbeat attitude and proven communication skills.

I am a highly results-oriented individual with two plus years experience in

customer service. I can resolve customer problems while remaining calm under stressful conditions. I thrive in a team setting.

I have a record of solving customer issues in a positive and professional manner.

I have a knack for remaining upbeat and positive regardless of the situation.

I have a passion for customer service. It is my desire to make the consumer

happy. I am highly motivated to progress.

I’ve attached my resume. I believe I can make a great contribution as a customer service representative in your organization. Looking forward to

hearing from you.

Contact this candidate