Jaime C. Castro

**** * ******* ****** *** ****

Denver, Co

Mobile: 915-***-****

email: acxcu7@r.postjobfree.com

Dear Sir or Madam:

This letter is to introduce you to my professional experience as a Director, with vast operations & quality experience with a reputation for ensuring compliance, turning around underperforming groups and delivering projects on time and on budget. I have identified and implemented solutions that led to increased performance, productivity and profitability, while implementing significant cost savings. As you will note in the enclosed summary of my qualifications, providing problem resolution and ensuring that aggressive targets are met, have become distinguishing hallmarks of my abilities. Additionally, I would like to direct your attention to the following skill sets: P&L ~ Multi-Plant Management ~ Bilingual

Lean Manufacturing ~ Six Sigma ~ Growth Strategies Cost Savings ~ ISO 9001 / 14001 Certifications ~ SAP Turnarounds ~ Inventory Control ~ Improved Production Quality Improvement ~ Operations ~ International

Strategic Planning ~ Team Building ~ Change Management Leadership ~ New Product Launch ~ Corporate Standards Profit Improvement ~ Supplier Development & Supplier Qualification ~ Process Controls (FMEA, Control Plans, SPC, etc)

The variety and depth of my experience combined with my energy and dedication will add measurable value to a company focused on driving superior operations, generating strong client and customer relations, and liaising with those at all levels of the organization. You will find that I am driven to excellence, as is validated by the quality and success of my past projects. I welcome the opportunity to discuss your needs and my qualifications with regard to potential opportunities. I can be contacted at {915-***-****} to discuss my qualifications. Sincerely,

Jaime C. Castro

Jaime C. Castro

Denver, Colorado 80247

Mobile: 915-***-****

email: acxcu7@r.postjobfree.com

CAREER SUMMARY

Highly people-centric, results oriented, and emotionally intelligent senior management professional with diverse background and progressive responsibilities in new product development, plant, divisional, and quality management seeks opportunities to meet and / or exceed goals and objectives of an innovative and quality-focused organization. Key areas of expertise include:

§ Multi-Plant Experience § Strategic Planning

§ Senior Managerial / Executive Leader § Growth Strategies

§ Lean Manufacturing § Turnaround Management

§ Six Sigma

§ Supplier Development & Supplier Qualification

§ Cost Reductions

§ Regulatory Affairs/Compliance

§ QMS ISO 9001 / 14001 Certifications § Production and Inventory Management

§ P & L Responsibility

§ Process Controls (FMEA, Control Plans, SPC, etc)

§ Quality Assurance Management

Multi-Plant Division Functions / Growth Strategies: Skilled in managing operations/departments

(Electronic, Plastic Injection Molding, Metal Stamping/Painting, Regulatory Compliance and Consumer Appliance manufacturing) in different sites and have effectively brought about change and profitability in plant operations overseeing all quality functions and test/reliability services. Proven Record / Cost Reductions / Turnaround Management / Strategic Planning: Gained valuable experience in various areas of plant operations, establishing and ramping up production, implementing lean and OEE practices and utilizing this expertise to standardize operations and dramatically improve quality while providing significant cost reductions to the bottom line through change management and strategic planning.

International Experience: Worked along the US-Mexican Border and in the city of Juarez, Mexico and El Paso, Tx, as well as other cities in Mexico and abroad in Germany and China. PROFESSIONAL EXPERIENCE

SMA America Production LLC, Denver, Colorado 2010 - 2015 SMA America Production LLC is the North America subsidiary for Solar Technology AG, the global leader in the development, production and sale of Photovoltaic Inverters for Residential, Commercial and Utility Scale applications.

Director of Quality Management

Responsible for the implementation, maintaining, and improving Quality management systems for the Denver manufacturing facilities, coordinate quality activities with off-site contract manufacturers, develop and qualify our supply chain as well as implementing/maintaining/improving a Quality Management System consistent with corporate standards and ISO9001/14001 requirements. Work closely with operational staff to improve products, processes and realize cost reductions.

§ As a new role, defined and created the quality structure to support operational activities.

§ Created and established a QMS and successfully attained both ISO 9001/14001 with Zero findings since implementation.

§ Developed a Supplier Quality Qualification and Development process for North America and abroad

§ Successfully coordinated New Product Introductions in-house and at subcontractors with 100% PPAPs, FMEA’s, Control Plans along with SPC, Pre-Control, Root Cause Analysis/DMAIC

§ Defined and implemented standardized processes that now function as the Corporate standard for the company

TTI Floorcare, El Paso / Cd. Juarez, Mexico 2009 - 2010 World-class supplier of superior home improvement and construction tools, as well as a leader in floor care; designer and manufacturer of all floor care products for wet and dry applications. Director of Quality

Lead and direct the quality functions of 3 facilities and planned, redesigned, and re-structured quality processes to improve out-going quality.

§ Improved new product introduction by greater than 1 sigma within the past 6 months.

§ Defined and implemented data reporting structure.

§ Managed and monitored floor activities

§ Focused initiative to improved warranty as a percent of sales by 2.5%. Electrolux, N.A., Cd. Juarez, Mexico 2006 - 2009

Global leader in household appliances; manufacturer of high-end and mid-end laundry and refrigeration appliances.

Director of Quality

Hired, trained, and mentored new team members as well as planned, established, and implemented the quality department functions for the Fabric Care Appliances startup operation.

§ Hired all quality personnel for the department.

§ Trained and mentored activities for the new design of new high-end laundry products.

§ Defined and implemented the quality manufacturing readiness, tooling, and process qualifications, PPAP’s for 100% of all components, including audit and testing protocols

§ Hired and managed Master Black belt projects to meet quality and cost reduction goals and OEE implementation

§ Achieved ISO 9000 Certification 6 months after startup.

§ Surpassed 98% of all year-end goals and metrics with the exception of PPAPs (95% at startup).

§ In Feb 2009, assumed the Director of Quality role for Electrolux refrigeration with the primary emphasis to improve First Time Quality and Service Call Rate (warranty reduction). The Toro Company, El Paso, TX 1998 - 2006

Worldwide provider of turf and landscape maintenance equipment, and precision irrigation systems; manufacturer of irrigation products for Golf, Residential, Commercial & DIY applications. Division Quality Manager

Accountability included all quality functions and test services for the Irrigation Division in El Paso, TX, Juarez, Mexico, and Riverside, CA.

§ Organized the quality functions within the facilities and develop methods to improve overall quality.

§ Developed, implemented and coordinated quality systems in all facilities.

§ Developed SAP quality module introduction and training.

§ Designed new product introduction.

§ Implemented ISO training and statistical quality techniques and tools.

§ Led the organization towards Six Sigma methodologies.

§ Championed various Lean projects to manufacturing processes during product transfers

§ Improved the quality level by almost 2 sigma to PPM levels less than 280 PPM.

§ Reduced warranty as a percentage of sales by over $3.6 M. Harman Consumer Manufacturing, El Paso, TX 1996 - 1998 Based out of Northridge, CA, this company designed and manufactured after-market car audio amplifiers, subwoofers and sound systems under JBL, Harman / Kardon and Infinity brand names. Managed and coordinated efforts with marketing and various other external functions in developing new product introduction timelines, product routers and standards, and sourcing components to meet cost guidelines. Determined staffing requirements and ensured manufacturing met all scheduling deadlines.

§ Established the quality systems, supplier quality function, and in-process functions to monitor internal quality.

Rockwell International, El Paso, TX 1980 - 1996

Leading provider of solutions for imaging, audio, video, and Internet connectivity applications; manufacturer of circuit boards for telecommunications and automotive industries. Manufacturing & Test Superintendent

Managed all manufacturing / production activities and test operations for over 180 direct labor employees, supervisors and staff support personnel.

§ Managed staff personnel, all scheduling and production requirements, operations metrics such as scrap, efficiencies, product throughput were monitored and adjustments made to meet all factory requirements.

§ Utilized processes such as Surface Mount Technology assembly, manual assembly, wave soldering, In-Circuit and System test and Final assembly operations. Senior Human Resource Representative

Strategized organizational planning, development, recruiting, staffing, employee relations and EEO/AAP.

§ Identified and selected individuals with the best skills and aptitude suited for specific manufacturing needs.

§ Provided on-going support of the functions listed above.

§ Automated various human resource functions that helped to improve efficiency and accuracy. Customer Returns / Training Coordinator

Responsibilities included the processing of all product returns and repairs and training operators.

§ Developed a Customer Returns Profit center for warranty repairs along with database applications to track product returns and repair trends.

§ Lesson plans included soldering techniques, quality criteria, and problem-solving, SPC, DOE, and PPM

§ Developed the plant’s Quality Manual in preparation for ISO 9002 certification. Production Quality Supervisor

Responsible for all manual assembly manufacturing functions within the facility.

§ Implemented and maintained quality systems such as SPC, DOE, PPM.

§ Developed database applications to collect, analyze and report quality trends.

§ Interfaced with vendors for vendor certification programs / surveys. EDUCATION & CERTIFICATIONS

Master of Business Administration, 2002

University of Phoenix

Bachelor of Science in Computer Science, 1992

Bachelor of Science in Management Computer Information System, 1992 Park University

Six Sigma Training for Black Belt Certification

Lean Master Training Program

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